Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

Phototech

Compare button icon Compare button icon Compare
3.7

based on 6 Reviews

Filter interviews by

Phototech Customer Service Executive Interview Questions and Answers

Updated 20 Oct 2022

Phototech Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 20 Oct 2022

I applied via Indeed and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Typing test, test to check knowledge about customer service domain

Round 3 - One-on-one 

(2 Questions)

  • Q1. Final round with Company director
    • Add your answer
  • Q2. Share all te information which you have mentioned in your profile
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do share all the information which is available on resume, be presentable, confident.

Top trending discussions

View All
Interview Tips & Stories
2w
honestword
·
ex -
Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
Got a question about Phototech?
Ask anonymously on communities.

Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

HSBC Group user image Sahirthan Chandran

posted on 10 Dec 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Nov 2024.

Round 1 - HR 

(2 Questions)

  • Q1. What is your weakness
  • Ans. 

    My greatest weakness is that I tend to be overly critical of my own work.

    • I have a tendency to spend too much time perfecting tasks

    • I can be too hard on myself when things don't go as planned

    • I am working on finding a balance between striving for excellence and being too self-critical

    • Answered by AI
    Add your answer
  • Q2. What is your strength
  • Ans. 

    My greatest strength is my ability to empathize with customers and provide personalized solutions to their problems.

    • Strong communication skills to effectively understand and address customer needs

    • Empathy to connect with customers on a personal level and make them feel heard

    • Problem-solving skills to come up with tailored solutions for each customer

    • Ability to remain calm and patient in challenging situations

    • Answered by AI
    Add your answer

Customer Service Executive Interview Questions & Answers

American Express user image Soukha bumai

posted on 14 May 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Explain the last movie you have watched
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I sent my resume to HR email 3 to 4 times, as per instructed said will get back to you, after that I waited and waited but even after 7-10 days never responded back, so I called them again and again for confirmation but still no proper response nor any proper feedback, I just wanted to ask them, am I eligible or not, still never responded back, this kind of HR is really unprofessional, feel sorry that they are working with one the best organisation and act like highly professional but not at all, don't even know how to talk with people also, I just wanted to try, doesn't matter wither I'll be selected or not, but atleast wanted to try once, I deserve to get atleast one chance for interview appointment.

Customer Service Executive Interview Questions & Answers

Pine Labs user image Anonymous

posted on 26 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. What is about your abilities
  • Ans. 

    I possess strong communication skills, problem-solving abilities, and a customer-centric approach.

    • Excellent communication skills - able to effectively communicate with customers and colleagues

    • Strong problem-solving abilities - can quickly identify and resolve customer issues

    • Customer-centric approach - always prioritize customer satisfaction and strive to exceed their expectations

    • Answered by AI
    Add your answer

Customer Service Executive Interview Questions & Answers

SBI Securities user image Firdos Ansari

posted on 13 Apr 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself?
    • Add your answer

Customer Service Executive Interview Questions & Answers

SBI Cards & Payment Services user image Anonymous

posted on 15 Apr 2022

I applied via Walk-in

Round 1 - Group Discussion 

How can resolve customer queries and patience control

Round 2 - Case Study 

How can study

Interview Preparation Tips

Interview preparation tips for other job seekers - To present perfect position and clearly
No haritation and at the time of interview clar all doubts in one time

Customer Service Executive Interview Questions & Answers

Citicorp user image Anonymous

posted on 31 Jul 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Topics shared at that moment we have to speak for 2mins

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell about yourself
    • Add your answer
  • Q2. Why do you want to work here
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and honest

Customer Service Executive Interview Questions & Answers

HDFC Sales user image Anonymous

posted on 14 May 2021

I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Why did you want to join here?
    • Add your answer
  • Q2. Why did you migrate your job
    • Add your answer
  • Q3. What are the qualifications you have
    • Add your answer
  • Q4. Tell about yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Upgrade yourself guys
And fortune thinking

Customer Service Executive Interview Questions & Answers

HSBC Group user image Anonymous

posted on 18 Apr 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Behavioral 

(1 Question)

  • Q1. What describes you best
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be good in English and you should have knowledge for the role you are applying.

Customer Service Executive Interview Questions & Answers

American Express user image Anonymous

posted on 6 Aug 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Salary drawn in current organization
    • Add your answer
  • Q2. Why you want to join American Express?
    • Add your answer
Round 3 - VnA 

(1 Question)

  • Q1. A paragraph was given to me. I was asked to read it for 2 mins and they would remove it from the screen and ask me questions from the paragraph and answers must be relevant to the paragraph. A mock call si...
    • Add your answer
Round 4 - Technical 

(2 Questions)

  • Q1. Why you want to join Amex? Tell about your hobbies.
    • Add your answer
  • Q2. When I informed I like cooking and it is my hobby. Interviewer asked, "what can can you cook?"
    • Add your answer
Round 5 - Technical 

(2 Questions)

  • Q1. Would you be comfortable doing night shifts? Who do you live with? What does your father do?
    • Add your answer
  • Q2. Travel is in boom. Why are you quitting now?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are seeking a role in Customer Service. Your communication skills need to be good. Be confident and explains your previous/current roles with enthusiasm. Agree to their conditions, e.g. nights shifts, Work from office and all. Remember you are asking for a job, be humble and do not put up your demands.
More about working at Phototech

Phototech Interview FAQs

How many rounds are there in Phototech Customer Service Executive interview?
Phototech interview process usually has 3 rounds. The most common rounds in the Phototech interview process are Resume Shortlist, Assignment and One-on-one Round.

Tell us how to improve this page.

Interview Questions for Popular Designations

People are getting interviews through

based on 1 Phototech interview
Job Portal
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

Customer Service Executive Interview Questions from Similar Companies

Synchrony Customer Service Executive Interview Questions
4.3
 • 8 Interviews
HSBC Group Customer Service Executive Interview Questions
4.0
 • 7 Interviews
American Express Customer Service Executive Interview Questions
4.2
 • 7 Interviews
Axis Direct Customer Service Executive Interview Questions
3.9
 • 3 Interviews
SBI Cards & Payment Services Customer Service Executive Interview Questions
3.7
 • 2 Interviews
SBI Securities Customer Service Executive Interview Questions
3.8
 • 2 Interviews
Citicorp Customer Service Executive Interview Questions
3.7
 • 1 Interview
HDFC Sales Customer Service Executive Interview Questions
4.0
 • 1 Interview
Pine Labs Customer Service Executive Interview Questions
3.5
 • 1 Interview
Groww Customer Service Executive Interview Questions
3.8
 • 1 Interview
View all
Phototech Salaries in India
Assistant Manager
4 salaries
unlock blur

₹4.8 L/yr - ₹5 L/yr

Customer Care Executive
4 salaries
unlock blur

₹3.5 L/yr - ₹3.5 L/yr

Customer Service Executive
3 salaries
unlock blur

₹1.7 L/yr - ₹3 L/yr

SME
3 salaries
unlock blur

₹3 L/yr - ₹3.5 L/yr

Explore more salaries
Compare Phototech with

HSBC Group

4.0
Compare

Cholamandalam Investment & Finance

4.0
Compare

SBI Cards & Payment Services

3.7
Compare

BNY

4.0
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview