PhonePe Team Manager Interview Questions and Answers

Q1. You will selected based on the employee working with Karvy
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Q1. Previous salary discussion
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Q1. Experience , Knowledge
Ans. 4 Year's Experience in fintech Paytm ,Google pay Phone pe Sales Experience market Knowledge
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Q2. Second question Education
Ans. Education BA graduation complete in Sociology
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Initial introduction and roles and responsibilities in the current organization. In depth on javascript and reactjs followed by coding test.

Introduction with same questions on roles and responsibilities. Coding test . Expecting typescript is same as JAVA by the interviewer.

Q1. This round is sensible with director. Asked couple of questions by giving scenarios on team handling. Salary expectation. They were ok with the salary expected, but at last i got the feedback saying they a...read more
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Q2. 1. Javascript questions available in the internet 2. React js 3. Algorithms 4. Team handling(if you have any)
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Q1. What are your roles and responsibilities in your previous company?
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Q1. What's is the key points of Customer service and Satisfaction
Ans. 
Key points of customer service and satisfaction include communication, empathy, problem-solving, and consistency.
• Effective communication is essential for understanding customer needs and providing solutions.

• Showing empathy towards customers can help build trust and rapport.

• Problem-solving skills are crucial for addressing issues and resolving conflicts.

• Consistency in service delivery ensures that customers receive the ...read more
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Q2. How many types of service we provide
Ans. 
We provide three types of services: customer support, technical assistance, and product training.
• Customer support

• Technical assistance

• Product training
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Q3. Where u did it ur last job
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Q4. If there's an issue of customer how u will solve
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Q5. How many types of Market platform
Ans. 
There are three main types of market platforms: physical marketplaces, online marketplaces, and hybrid marketplaces.
• Physical marketplaces involve face-to-face transactions in a physical location, such as a farmer's market or flea market.

• Online marketplaces are digital platforms where buyers and sellers can conduct transactions electronically, such as Amazon or eBay.

• Hybrid marketplaces combine elements of both physical
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Q1. Explain your previous work experience
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