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PhonePe Customer experience Specialist Interview Questions and Answers

Updated 2 Mar 2024

PhonePe Customer experience Specialist Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There were 4 interview rounds.

Round 1 - Case Study 

First I know all about terms and conditions

Round 2 - Group Discussion 

Group discussions second we are solve problem

Round 3 - Assignment 

I will do itAll problem clear and assignment files and I will try my best

Round 4 - HR 

(5 Questions)

  • Q1. Submitted file hr clear all problem
  • Ans. 

    I have meet the customer and introduce customer and get docs and clear all formality and file ready and submitted hr

  • Answered by blisteringpie
  • Q2. No question no comments
  • Ans. 

    Phone pey the best company in peymnt app India firs peymnt app and faster peymnt app

  • Answered by blisteringpie
  • Q3. I Will try my best
  • Ans. 

    I have try my best in phone pey Compney and I have best post this vomnet

  • Answered by blisteringpie
  • Q4. Phone pey POS and soundbox processors verry simple
  • Q5. Already I have work in phone pey

Interview Preparation Tips

Interview preparation tips for other job seekers - I will try my best

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. About myself ?
  • Q2. Some mathematical question?
  • Q3. About equity?

Interview Preparation Tips

Interview preparation tips for other job seekers - It was easy and simple.

I appeared for an interview before Sep 2020.

Round 1 - Coding Test 

(3 Questions)

Round duration - 60 Minutes
Round difficulty - Medium

  • Q1. 

    Palindrome String Validation

    Determine if a given string 'S' is a palindrome, considering only alphanumeric characters and ignoring spaces and symbols.

    Note:
    The string 'S' should be evaluated in a case...
  • Ans. 

    The task is to check whether a given string is a palindrome or not, considering only alphabets and numbers and ignoring symbols and whitespaces.

    • Convert the string to lowercase and remove all symbols and whitespaces.

    • Reverse the modified string and compare it with the original string.

    • If they are equal, then the string is a palindrome.

    • If not, then the string is not a palindrome.

  • Answered by AI
  • Q2. 

    Square Root (Integral) Problem Statement

    Given a number N, calculate its square root and output the integer part only.

    Example:

    Input:
    18
    Output:
    4
    Explanation:

    The square root of 18 is approximate...

  • Ans. 

    The task is to find the integral part of the square root of a given number.

    • Use the built-in square root function to find the square root of the number.

    • Convert the result to an integer by rounding down or using the floor function.

    • Print the integer part of the square root as the output.

  • Answered by AI
  • Q3. 

    Min Steps to One Using Dynamic Programming

    Given a positive integer N, your task is to determine the minimum number of steps required to reduce N to 1.

    Allowed Operations:

    1) Subtract 1 from it: n = n -...
  • Ans. 

    The task is to find the minimum number of steps required to reduce a positive integer to 1 using three given operations.

    • Use dynamic programming to solve the problem efficiently.

    • Create an array to store the minimum steps required for each number from 1 to N.

    • Iterate from 2 to N and calculate the minimum steps for each number based on the three operations.

    • Return the minimum steps for N.

  • Answered by AI
Round 2 - Video Call 

(1 Question)

Round duration - 60 Minutes
Round difficulty - Medium

They started Fundamentals of OOP- Inheritance, Polymorphism

  • Q1. 

    Maximum Subarray Sum Problem Statement

    Given an array of integers, determine the maximum possible sum of any contiguous subarray within the array.

    Example:

    Input:
    array = [34, -50, 42, 14, -5, 86]
    Out...
  • Ans. 

    The maximum sum of any contiguous subarray in an array is found using Kadane's algorithm in O(N) time.

    • Initialize two variables, maxSum and currentSum, both set to the first element of the array.

    • Iterate through the array from the second element.

    • For each element, update currentSum by adding the element to it.

    • If currentSum becomes negative, reset it to 0.

    • If currentSum is greater than maxSum, update maxSum.

    • After iterating ...

  • Answered by AI
Round 3 - HR 

Round duration - 30 Minutes
Round difficulty - Medium

Some people had two HR interviews but I only had one and interview went up till 11:30 pm and you get only 5-10 minutes to prepare for HR on Zoom

Interview Preparation Tips

Eligibility criteria7 cgpaMasterCard interview preparation:Topics to prepare for the interview - DBMS, Data Structures and Algorithms , OOP, Maths puzzles, Aptitude , CN, OSTime required to prepare for the interview - 5 monthsInterview preparation tips for other job seekers

Tip 1 : Solve atleast 200 problems
Tip 2 : Focus on all data structures 
Tip 3 : Build some good projects

Application resume tips for other job seekers

Tip 1 : Keep it precise and concise.
Tip 2 : Build your resume yourself according your skills

Final outcome of the interviewSelected

Skills evaluated in this interview

Interview Questionnaire 

2 Questions

  • Q1. About share market
  • Q2. What are equity shares
  • Ans. 

    Equity shares represent ownership in a company and give shareholders the right to vote and receive dividends.

    • Equity shares are also known as common shares or ordinary shares.

    • They represent a portion of ownership in a company and give shareholders the right to vote on important decisions.

    • Shareholders may also receive dividends, which are a portion of the company's profits.

    • The value of equity shares can fluctuate based o...

  • Answered by AI

I applied via Naukri.com and was interviewed in Feb 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About the project, Spring concepts, core Java, JUnits etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, know what you are speaking, clear your mind before the interview and get your thoughts together.

I applied via Naukri.com and was interviewed in Sep 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. More about my technical side.

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay connected with good data which may help in current situation for interview process.

I appeared for an interview in Dec 2020.

Round 1 - Coding Test 

(1 Question)

Round duration - 60 minutes
Round difficulty - Medium

test timing: 7-8 pm
2 programming questions
webcam proctored

  • Q1. 

    Minimum Cost to Reach End Problem

    You are provided with an array ARR of integers of size 'N' and an integer 'K'. The goal is to move from the starting index to the end of the array with the minimum possib...

  • Ans. 

    Find minimum cost to reach end of array by jumping with constraints

    • Use dynamic programming to keep track of minimum cost at each index

    • Iterate through the array and update the minimum cost based on reachable indices within K steps

    • Calculate cost to jump from current index to reachable indices and update minimum cost accordingly

  • Answered by AI

Interview Preparation Tips

Professional and academic backgroundI applied for the job as SDE - 1 in BangaloreEligibility criteria7 CGPA and above, no dead backlogsVisa interview preparation:Topics to prepare for the interview - Data Structures, Dynamic Programming, OOPS, Computer Architecture, Algorithms, Bit Manipulation, Operating System, Computer Networking, Cloud conceptsTime required to prepare for the interview - 6 monthsInterview preparation tips for other job seekers

Tip 1 : Ability to apply data structures in questions(practice graph and Tree questions)
Tip 2 : Thorough knowledge of the projects done
Tip 3 : Good knowledge about computer science concepts

Application resume tips for other job seekers

Tip 1 : Mention projects that you have done yourself and are thorough with 
Tip 2 : mention soft skills

Final outcome of the interviewRejected

Skills evaluated in this interview

I applied via Campus Placement and was interviewed in May 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure you ans calmly

I applied via Walk-in and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Basic question about past work experiences.
  • Q2. Finance questions related to mutual funds and transfer agency operations.

Interview Preparation Tips

Interview preparation tips for other job seekers - Only join if you are a fresher and unable to secure a job anywhere else, work for one year and change after attaining some experience.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

New market launch strategy

Round 3 - Coding Test 

SQL intermediate level

PhonePe Interview FAQs

How many rounds are there in PhonePe Customer experience Specialist interview?
PhonePe interview process usually has 4 rounds. The most common rounds in the PhonePe interview process are Case Study, Group Discussion and Assignment.
How to prepare for PhonePe Customer experience Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at PhonePe. The most common topics and skills that interviewers at PhonePe expect are Financial Services, Leasing, Medical Insurance, Mutual Funds and Customer Experience Management.
What are the top questions asked in PhonePe Customer experience Specialist interview?

Some of the top questions asked at the PhonePe Customer experience Specialist interview -

  1. Phone pey POS and soundbox processors verry sim...read more
  2. Submitted file hr clear all prob...read more
  3. Already I have work in phone ...read more

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PhonePe Customer experience Specialist Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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PhonePe Customer experience Specialist Reviews and Ratings

based on 2 reviews

4.3/5

Rating in categories

3.7

Skill development

4.0

Work-life balance

4.0

Salary

4.3

Job security

3.7

Company culture

4.0

Promotions

3.7

Work satisfaction

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