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Phoenix Solutions Senior Tech Support Interview Questions and Answers
Updated
30 Mar 2024
1 interview found
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Anonymous
Interview experience
Average
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Approached by Company
2 Interview Rounds
1
Technical Round (3 Questions)
- Q1. Explain DHCP in detail View Answers (1)
- Q2. Explain How Linux runs DHCP View Answers (1)
- Q3. What does ls -ll do in Linux View Answers (1)
2
HR Round (2 Questions)
- Q1. Generic Salary details Add Answer
- Q2. Why Phoenix and what is something you look forward in this company. Add Answer
Skills evaluated in this interview
Interview questions from similar companies
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Naukri.com and was interviewed in Nov 2024.
2 Interview Rounds
1
Group Activity Round (2 Questions)
- Q1. Advantage and disadvantage of smart phones View Answers (1)
- Q2. Advantage and disadvantage of online education View Answers (1)
2
HR Round (2 Questions)
- Q1. Tell about yourself View Answers (1)
- Q2. What makes you a suitable candidate for this position? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - It is easy to answer, but consider real-time scenarios.
Cheepurupalli Joshma
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Job Portal and was interviewed in Aug 2024.
2 Interview Rounds
1
Technical Round (5 Questions)
- Q1. Tell me about your self? View Answers (1)
- Q2. What is customer support? View Answers (1)
- Q3. How do you handle an arguing customer? View Answers (1)
- Q4. How do you respond if you don't know the answer to a customers question? View Answers (1)
- Q5. What is customer satisfaction?what are the qualities of customer support executive? View Answers (1)
2
HR Round (5 Questions)
- Q1. Tell me about your self? View Answers (1)
- Q2. What is your strengths and weaknesses? View Answers (1)
- Q3. Why do you need a job? View Answers (1)
- Q4. Why should we hire you? View Answers (1)
- Q5. Why do you want to join in our organisation? View Answers (1)
Kushagra Pandey
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Sep 2024.
3 Interview Rounds
1
HR Round (2 Questions)
- Q1. Name & bio & education Add Answer
- Q2. Future goals & achievements. View Answers (1)
2
Technical Round (2 Questions)
- Q1. What is dhcp ? View Answers (1)
- Q2. How to boot a new laptop View Answers (1)
3
Technical Round (2 Questions)
- Q1. Networking question about class a - e Add Answer
- Q2. Tricky question about topology Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare from 99guru , it’s very easy to crack
Skills evaluated in this interview
Rajeswari Goli
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Recruitment Consulltant and was interviewed in Nov 2024.
1 Interview Round
1
Technical Round (2 Questions)
- Q1. Which application you use to contact with user? Add Answer
- Q2. How to password reset in active directory? Add Answer
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
4 Interview Rounds
1
Aptitude Test Round
It was Easy to medium . overall good
2
Coding Test Round
It was Medium to tough level
3
One-on-one Round (2 Questions)
- Q1. What is fifo lifo View Answers (1)
- Q2. Whole data structure concepts Add Answer
4
HR Round (2 Questions)
- Q1. What do you want to change in this country if you get a chance View Answers (1)
- Q2. I don't remember Add Answer
Interview experience
Good
Difficulty level
Easy
Duration
2-4 weeks
Result
Not Selected
I applied via Naukri.com and was interviewed in Nov 2024.
3 Interview Rounds
1
HR Round (4 Questions)
- Q1. I would like to develop a company what restrictions in company and the company management. Was the tell about it.. I tharole follow Add Answer
- Q2. What about the company Add Answer
- Q3. The Company was overall placements.. Add Answer
- Q4. The company management was very good and excellent Add Answer
2
Assignment Round
What questions they will ask..
3
Group Discussion Round
Who to develop the company profit and shares
Interview Preparation Tips
Interview preparation tips for other job seekers - This company was so good and mangement was very stretch..
But overall company was good ..
But overall company was good ..
Sonali Dhawale
Interview experience
Average
Difficulty level
Moderate
Duration
2-4 weeks
Result
Not Selected
I applied via Job Portal and was interviewed in Oct 2024.
2 Interview Rounds
1
Aptitude Test Round
First Round was assessment test round, Which includes English + Cognitive questions
2
Technical Round (1 Question)
- Q1. As I have completed aeronautical engineering. They asked me basic questions related to aeronautics. What are the primary part of the airplane? Add Answer
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Communication round Round (1 Question)
- Q1. Brief self introduction Add Answer
2
Technical Round (1 Question)
- Q1. For fresher, How do you troubleshoot when user is getting a blue screen error? Add Answer
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via Company Website and was interviewed in Sep 2024.
1 Interview Round
1
Technical Round (2 Questions)
- Q1. VPN , Explain in terms of IT? View Answers (1)
- Q2. How to resolve the issue of a computer while turn on? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare some basics of Technical Support.
Skills evaluated in this interview
Phoenix Solutions Interview FAQs
How many rounds are there in Phoenix Solutions Senior Tech Support interview?
Phoenix Solutions interview process usually has 2 rounds. The most common rounds in the Phoenix Solutions interview process are Technical and HR.
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