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Phoenix Solutions Senior Tech Support Interview Questions and Answers

Updated 30 Mar 2024

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Senior Tech Support Interview Questions

user image Anonymous

posted on 30 Mar 2024

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Approached by Company

2 Interview Rounds

1

Technical Round (3 Questions)

  • Q1. Explain DHCP in detail
  • Q2. Explain How Linux runs DHCP
  • Q3. What does ls -ll do in Linux
2

HR Round (2 Questions)

  • Q1. Generic Salary details
  • Q2. Why Phoenix and what is something you look forward in this company.

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Communication round Round (1 Question)

  • Q1. Brief self introduction
2

Technical Round (1 Question)

  • Q1. For fresher, How do you troubleshoot when user is getting a blue screen error?
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. Sql query , database connectivity,
  • Q2. Unix commands , grep, find, sed
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

4 Interview Rounds

1

Aptitude Test Round

The test is about grammatical knowledge.

2

HR Round (2 Questions)

  • Q1. Why you want to joine our company
  • Q2. Tell me about your last organisation
3

Technical Round (2 Questions)

  • Q1. Why you want to joine the company
  • Q2. Where you see yourself after 5years
4

Technical Round (2 Questions)

  • Q1. What is ethernet
  • Q2. What is network

Interview Preparation Tips

Interview preparation tips for other job seekers - Faith on yourself

Skills evaluated in this interview

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via LinkedIn and was interviewed in Sep 2024.

1 Interview Round

1

Technical Round (1 Question)

  • Q1. Sql constraint , primary key, unique and foreign key

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
 No response

I applied via Walk-in and was interviewed in Dec 2023.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. What will you do if you were selected as pm
  • Q2. What's difference between luck and hardwork
2

HR Round (2 Questions)

  • Q1. The hR said do prepare for process you would be receive the call for next round and you are selected for underwriting role but i didn't receive any call
  • Q2. I tried to touch with recruiter but they ignored my call and msg
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
 Not Selected

I applied via Campus Placement and was interviewed in Nov 2023.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Recent news about hdfc
  • Q2. About your self

Interview Preparation Tips

Topics to prepare for HDFC Bank Customer Support Executive interview:
  • Go through job description
  • Company profile
  • Your resume
  • Skills required
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Job Portal and was interviewed in Jan 2023.

2 Interview Rounds

1

Technical Round (6 Questions)

  • Q1. What is sql and it’s subtype
  • Q2. What is sed command and find
  • Q3. What is different between PK and FK
  • Q4. What is she’ll scraptiing
  • Q5. What is uptime command in Linux
  • Q6. Why are switching the job
2

Technical Round (1 Question)

  • Q1. ….aaaaddddddhhjjjghhh

Skills evaluated in this interview

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

I applied via Recruitment Consulltant and was interviewed in Oct 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (2 Questions)

  • Q1. Router related questions
  • Q2. Switches related questions
3

HR Round (2 Questions)

  • Q1. Aptitude related questions
  • Q2. Reasoning related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - you should be have to be technical basic knowledge

I applied via Company Website and was interviewed in Aug 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Technical Round (1 Question)

  • Q1. What is a Firewall and ip binding
3

Aptitude Test Round

I m best computer hadware and network troubleshooting team leader

Interview Preparation Tips

Topics to prepare for Cognizant Technical Support Engineer interview:
  • Networking
  • Computer Hardware
  • outlook 365
Interview preparation tips for other job seekers - SAP hana is a very important
company requirement

Skills evaluated in this interview

Phoenix Solutions Interview FAQs

How many rounds are there in Phoenix Solutions Senior Tech Support interview?
Phoenix Solutions interview process usually has 2 rounds. The most common rounds in the Phoenix Solutions interview process are Technical and HR.
What are the top questions asked in Phoenix Solutions Senior Tech Support interview?

Some of the top questions asked at the Phoenix Solutions Senior Tech Support interview -

  1. What does ls -ll do in Li...read more
  2. Explain How Linux runs D...read more
  3. Explain DHCP in det...read more

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