Pacific India Accounts Receivable Associate Interview Questions and Answers

Ms Excel and GL accounting topics

Q1. Personal details
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Q1. GL accounting entries
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Q1. How you handled exception cases?
Ans. 
I handle exception cases by analyzing the root cause, collaborating with relevant stakeholders, and implementing a solution to prevent recurrence.
• Analyze the root cause of the exception case

• Collaborate with relevant stakeholders to gather necessary information

• Implement a solution to prevent recurrence

• Document the process for future reference
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Q1. How you dealt with missing information cases?
Ans. 
I prioritize communication with stakeholders to gather missing information and utilize available resources to fill in gaps.
• Communicate with stakeholders to identify missing information

• Utilize available resources such as databases, records, and colleagues

• Document all efforts and follow up regularly to ensure resolution

• Prioritize cases based on urgency and impact on accounts receivable
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On Excel and AR related

Q1. Technical round with Senior manager
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Q2. Order to cash cycle, journal entries and other accounting questions
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Q3. Explain order to cash
Ans. 
Order to cash is the process of receiving and processing customer orders, invoicing, and collecting payments.
• Order is received from customer

• Order is processed and goods/services are delivered

• Invoice is generated and sent to customer

• Payment is received from customer

• Accounts receivable is updated
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Q1. Round 2 was with Associate Director
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Q2. Previous experience, journal entries and scenario related questions
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