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Openxtro Virtual Services Agent Interview Questions and Answers for Experienced

Updated 7 Mar 2024

Openxtro Virtual Services Agent Interview Experiences for Experienced

1 interview found

Agent Interview Questions & Answers

user image Anonymous

posted on 7 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - Typing Test 

(1 Question)

  • Q1. They will give a Test link and we have to attempt that test which will measure our written skills.
  • Ans. You should be good at English written skill and proper sentence formation.
  • Answered Anonymously
Round 2 - Mock Chat round 

(2 Questions)

  • Q1. They will give a product information to you and you will be the acting agent on the chat interface.
  • Q2. You should be answering all question they will ask about that product, they will again be checking your writing skills including proper punctuations, grammar, sentence formation.
Round 3 - One-on-one 

(1 Question)

  • Q1. This is the last round where we will be interacting with the Manager who will inform us that you are selected and will discuss about the salary package.

Interview Preparation Tips

Topics to prepare for Openxtro Virtual Services Agent interview:
  • Written skills
  • Proper sentence formation
  • Must have good typing speed
  • Communication Skills
Interview preparation tips for other job seekers - This is good firm and would really appreciate the Trainers and Team leads who are very supportive. Good to start your career with this company in corporate sector.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Being confident
Round 2 - Behavioral 

(1 Question)

  • Q1. About yourself hobbies studies and why bpo
Round 3 - Coding Test 

It's typing and listing test

Agent Interview Questions & Answers

Infosys user image Ricky Rana

posted on 27 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Mar 2023. There were 8 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Like a team formation

Round 3 - Case Study 

To set a target with team members

Round 4 - Case Study 

And work on the target to achieve it

Round 5 - Self knowledge bound 

(4 Questions)

  • Q1. About my nature and ability
  • Q2. Talk about my ability and disability
  • Q3. Test my ability and disability
  • Q4. Check my nature and knowledge
Round 6 - Technical 

(2 Questions)

  • Q1. Third way to solved problem
  • Q2. Effective and efficient way of working
  • Ans. 

    The most effective and efficient way of working is to prioritize tasks, set clear goals, minimize distractions, and delegate when necessary.

    • Prioritize tasks based on importance and deadlines

    • Set clear goals and objectives to stay focused

    • Minimize distractions by turning off notifications and creating a dedicated work environment

    • Delegate tasks to others when necessary to free up time for higher priority tasks

  • Answered by AI
Round 7 - Group Discussion 

Team formation and team bounding for better work

Round 8 - HR 

(1 Question)

  • Q1. Knowledge and nature is mostl important

Interview Preparation Tips

Interview preparation tips for other job seekers - Any one can find a job on online platform like etc
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. 1. Introduction
  • Q2. Working experience
  • Ans. Explained her my working experience of 4 years in banking sector and 1 year in Flipkart.
  • Answered by Shashank Raj

Interview Preparation Tips

Topics to prepare for Tech Mahindra Agent interview:
  • Introduction work ex
Interview preparation tips for other job seekers - Those who are looking for a job and want to work in TechMahindra, they can join as they will get support from HR's but bosses can't cooperate with them. Bosses always treat them like a slave.

Agent Interview Questions & Answers

TCS user image Anonymous

posted on 2 Jun 2021

I applied via Naukri.com and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why Do you want job this job

Interview Preparation Tips

Interview preparation tips for other job seekers - Because I have a experience for 1 year in tech Mahindra Pvt ltd
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Referral and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Q1.. Tell me about yourself? Q2. What was your last job and what you learned from the role you were carrying out? Q3. What you did last day? Tell in details
Round 3 - Aptitude Test 

There were some common reasoning MCQs for checking presence of mind and quick decision making.

Round 4 - One-on-one 

(4 Questions)

  • Q1. Q1. Tell me about yourself? Q2. Why you want to work with us? Q3. What is your favorite hobby and why? Q4. Why you like to play cricket and who's your idle in cricket? And why? Q5. Tell us about your ...
  • Q2. Are you comfortable with rotational shifts?
  • Q3. Are you ok with calling and chat process
  • Ans. 

    Yes, I am comfortable with both calling and chat processes.

    • I have experience in customer service roles that involve calling and chatting with clients.

    • I am proficient in communication skills and can adapt to different communication channels.

    • I am comfortable using chat platforms and phone systems for communication.

    • I understand the importance of clear and effective communication in customer interactions.

  • Answered by AI
  • Q4. When you will join?

Interview Preparation Tips

Interview preparation tips for other job seekers - Tip 1.. Make your resume according to your education, mention work experience if any.
Tip 2.. You must only add the content in your resume about which you can talk for 2 to 5 minutes else practice to talk about what you mentioned.
Tip 3. Don't mention any technical terminology which you are not familiar with.
Tip4. Keep it short and simple.

I applied via Walk-in and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Group Discussion 

Introduction round... Any topic discussion

Round 3 - HR 

(1 Question)

  • Q1. Introduction Experience Any one topic Toung Twister Salary discussion

Interview Preparation Tips

Topics to prepare for Tech Mahindra Agent interview:
  • Reading
Interview preparation tips for other job seekers - Be confident. Read about role of customer care executive. How to handle escalated customer. Voice should be loud and clear. Reading practice is suggested. Don't give long answers.

I applied via Referral

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction and basic question.
Round 2 - Typing Test 

(1 Question)

  • Q1. Typing speed must be at least 35 words per minute.
Round 3 - Aptitude Test 

Basic maths, english, Gk

Round 4 - HR 

(1 Question)

  • Q1. Not specified they genraly check your speaking skill.
Round 5 - Versant test 

(1 Question)

  • Q1. This is Versant application voice test basically.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be very clear what you are speaking.

I applied via Naukri.com

Interview Questionnaire 

2 Questions

  • Q1. Introduction of yourself?
  • Q2. Salary expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask them will they pay for training with the month or when training gets complete bcoz training of 45 days

I applied via Referral and was interviewed in Dec 2019. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. I have been asked several questions.
  • Q2. Tell me about yourself?
  • Q3. How much comfertable you are in rotational shift?
  • Q4. How
  • Ans. 

    Can you explain how you handle difficult clients?

    • I listen actively to their concerns

    • I remain calm and professional

    • I try to find common ground and a solution

    • I escalate to a supervisor if necessary

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello everyone
My name is Mamta from Bokaro.
In teleperformance I had an telephonic interview were I had been asked about myself and after that HR told me to tell something for 2,3 minutes. They were checking the english pronunciation only. I personally advice that be calm and answer all the Question. No need to fear on telephonic interview. If you think you cant provide the answer just say I am sorry I am unable without hesitation.
All the best and best of Luck too.

Openxtro Virtual Services Interview FAQs

How many rounds are there in Openxtro Virtual Services Agent interview for experienced candidates?
Openxtro Virtual Services interview process for experienced candidates usually has 3 rounds. The most common rounds in the Openxtro Virtual Services interview process for experienced candidates are Typing Test and One-on-one Round.
What are the top questions asked in Openxtro Virtual Services Agent interview for experienced candidates?

Some of the top questions asked at the Openxtro Virtual Services Agent interview for experienced candidates -

  1. This is the last round where we will be interacting with the Manager who will i...read more
  2. They will give a Test link and we have to attempt that test which will measure ...read more
  3. You should be answering all question they will ask about that product, they wil...read more

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₹1.8 L/yr - ₹3.7 L/yr
5% more than the average Agent Salary in India
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based on 5 reviews

3.3/5

Rating in categories

3.7

Skill development

3.2

Work-Life balance

3.2

Salary & Benefits

4.2

Job Security

2.8

Company culture

2.2

Promotions/Appraisal

4.6

Work Satisfaction

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