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OnePlus Interview Questions and Answers

Updated 8 May 2025
Popular Designations

19 Interview questions

An Assistant Key Account Manager, Offline Sales - Modern Trade was asked 1mo ago
Q. What are the 4Ps of marketing?
Ans. 

The 4Ps of marketing are Product, Price, Place, and Promotion, essential for developing effective marketing strategies.

  • Product: Refers to what you are selling, including features, quality, and branding. Example: Apple iPhone's innovative design and technology.

  • Price: The amount customers pay for the product. Example: Competitive pricing strategies like discounts or premium pricing for luxury brands.

  • Place: The distr...

A Regional Service Manager was asked 4mo ago
Q. How do you deal with difficult customers?
Ans. 

I remain calm, listen actively, empathize, and find a solution to address their concerns.

  • Remain calm and composed

  • Listen actively to understand their concerns

  • Empathize with their emotions

  • Find a solution to address their issues

  • Offer alternatives or compromises if necessary

View all Regional Service Manager interview questions
A Regional Service Manager was asked 4mo ago
Q. How do you handle demanding customers who request unnecessary replacements?
Ans. 

Listen to their concerns, empathize with them, explain company policies, offer alternative solutions if possible.

  • Listen actively to the customer's concerns and let them vent their frustrations.

  • Empathize with the customer by acknowledging their feelings and showing understanding.

  • Explain company policies regarding replacements and why unnecessary replacements are not possible.

  • Offer alternative solutions such as repa...

View all Regional Service Manager interview questions
A Regional Service Manager was asked 4mo ago
Q. What about the local language if you relocate?
Ans. 

I am open to learning the local language if required for relocation.

  • I am willing to take language classes or use language learning apps to improve my proficiency in the local language.

  • I believe that learning the local language is essential for effective communication and integration into the new community.

  • I am open to practicing the local language with native speakers or colleagues to enhance my language skills.

  • I ...

View all Regional Service Manager interview questions
A Cce Executive was asked 11mo ago
Q. Give a short introduction about yourself.
Ans. 

Experienced CCE Executive with a proven track record in customer service and team management.

  • Over 5 years of experience in customer service roles

  • Strong leadership skills in managing teams and resolving customer issues

  • Proficient in CRM systems and data analysis

  • Excellent communication and problem-solving abilities

  • Increased customer satisfaction rates by 20% in previous role

View all Cce Executive interview questions
A Cce Executive was asked 11mo ago
Q. What is your understanding of the term 'customer'?
Ans. 

A customer is an individual or organization that purchases goods or services from a business.

  • Customers can be individuals or businesses

  • Customers pay for goods or services

  • Customers may provide feedback or reviews

  • Building relationships with customers is important for business success

View all Cce Executive interview questions
A Center Manager was asked
Q. What is customer volume and how do you manage it?
Ans. 

Customer volume refers to the number of customers visiting the center within a specific time frame. It is managed by optimizing staffing levels, scheduling appointments, and improving efficiency.

  • Analyze historical data to predict peak times and adjust staffing accordingly

  • Implement appointment scheduling system to spread out customer arrivals

  • Train staff to handle high volume efficiently and provide excellent custom...

View all Center Manager interview questions
Are these interview questions helpful?
A Center Manager was asked
Q. What is NPS and how can it be improved?
Ans. 

NPS stands for Net Promoter Score, a metric used to measure customer loyalty and satisfaction.

  • NPS is calculated by asking customers how likely they are to recommend a company, product, or service to others on a scale of 0-10.

  • Promoters (score 9-10) are loyal enthusiasts who will keep buying and refer others, Passives (score 7-8) are satisfied but unenthusiastic customers, and Detractors (score 0-6) are unhappy cust...

View all Center Manager interview questions
A Customer Service Manager was asked
Q. Describe a situation where you handled a customer escalation.
Ans. 

Handling a customer escalation by actively listening, empathizing, and finding a solution.

  • Listen to the customer's concerns without interrupting

  • Empathize with the customer's emotions and frustrations

  • Apologize for any inconvenience caused

  • Offer a solution or escalate to a higher authority if necessary

View all Customer Service Manager interview questions
An Oneplues was asked
Q. What did you study?
Ans. 

I studied Computer Science, focusing on software development, algorithms, and data structures to build efficient applications.

  • Bachelor's degree in Computer Science from XYZ University.

  • Completed projects on web development using HTML, CSS, and JavaScript.

  • Gained experience in algorithms through competitive programming.

  • Interned at ABC Tech, where I developed a mobile application.

  • Participated in hackathons, enhancing ...

OnePlus Interview Experiences

33 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2023. There was 1 interview round.

Round 1 - Technical 

(4 Questions)

  • Q1. Basics of mobile features
  • Ans. Fornt and back camera ability Storege of handset Ram rom Battery capacity Models
  • Answered Anonymously
  • Q2. Mobiles Warranty and service centers
  • Ans. When the mobile damage they recover service centers Mobile warranties of mobile
  • Answered Anonymously
  • Q3. Mobile models and years
  • Q4. What are the prices of mobiles and compared by storege and camera capacity
  • Ans. 

    Mobile prices vary based on storage and camera capacity, with higher storage and better camera quality usually leading to higher prices.

    • Mobile prices increase with higher storage capacity, such as 64GB, 128GB, 256GB, etc.

    • Cameras with higher resolution and more features like multiple lenses tend to be more expensive.

    • Flagship models from top brands like Apple, Samsung, and Google usually have higher prices due to advance...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Dedicate time to the search
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself?
  • Q2. Are you comfortable to relocate
  • Ans. 

    Yes, I am comfortable to relocate for the Regional Service Manager position.

    • I am open to relocating for the right career opportunity.

    • I have relocated for previous job positions and have adapted well to new environments.

    • I understand the importance of being flexible and willing to move for career growth.

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. How you deal with hyper customers
  • Ans. 

    I remain calm, listen actively, empathize, and find a solution to address their concerns.

    • Remain calm and composed

    • Listen actively to understand their concerns

    • Empathize with their emotions

    • Find a solution to address their issues

    • Offer alternatives or compromises if necessary

  • Answered by AI
  • Q2. What about the local language if you get relocate
  • Ans. 

    I am open to learning the local language if required for relocation.

    • I am willing to take language classes or use language learning apps to improve my proficiency in the local language.

    • I believe that learning the local language is essential for effective communication and integration into the new community.

    • I am open to practicing the local language with native speakers or colleagues to enhance my language skills.

    • I under...

  • Answered by AI
Round 3 - India Service Head 

(2 Questions)

  • Q1. How to deal with hyper customers who is demanding unnecessary replacement
  • Ans. 

    Listen to their concerns, empathize with them, explain company policies, offer alternative solutions if possible.

    • Listen actively to the customer's concerns and let them vent their frustrations.

    • Empathize with the customer by acknowledging their feelings and showing understanding.

    • Explain company policies regarding replacements and why unnecessary replacements are not possible.

    • Offer alternative solutions such as repairs, ...

  • Answered by AI
  • Q2. How to deal with your own employees
  • Ans. 

    Dealing with employees involves effective communication, setting clear expectations, providing support, and recognizing achievements.

    • Communicate openly and regularly with employees to address any concerns or issues

    • Set clear expectations and goals for employees to work towards

    • Provide support and resources to help employees succeed in their roles

    • Recognize and reward employees for their achievements and hard work

  • Answered by AI

Interview Questions & Answers

user image Anonymous

posted on 10 Nov 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(6 Questions)

  • Q1. Questioning about what is your mobile, what are feature, how it works?
  • Q2. Why you choose this company
  • Q3. What you study?
  • Ans. 

    I studied Computer Science, focusing on software development, algorithms, and data structures to build efficient applications.

    • Bachelor's degree in Computer Science from XYZ University.

    • Completed projects on web development using HTML, CSS, and JavaScript.

    • Gained experience in algorithms through competitive programming.

    • Interned at ABC Tech, where I developed a mobile application.

    • Participated in hackathons, enhancing teamw...

  • Answered by AI
  • Q4. No more question 🙂
  • Q5. 1) My mobile is redmi note 11 . 2) This mobile features are display 6.43 inches amlod, 90 hz refresh rate, back cam 50 mp 8 mp 2 mp 2 mp, full hd 30 mps video recording, 13 mp front cam, battery 5000 Mah,...
  • Q6. 3) I completed iti. ( Indian technology institute , fitter group ) now iam working Inox in mobile shop at srapvaram junction iam working position oppo promotor reliance digitals .
Round 3 - Group Discussion 

Discussion about features and benifits About OPPO Mobile

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well and communicate effectively.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Give a short intro
  • Ans. 

    Experienced CCE Executive with a proven track record in customer service and team management.

    • Over 5 years of experience in customer service roles

    • Strong leadership skills in managing teams and resolving customer issues

    • Proficient in CRM systems and data analysis

    • Excellent communication and problem-solving abilities

    • Increased customer satisfaction rates by 20% in previous role

  • Answered by AI
  • Q2. What do you understand by customer?
  • Ans. 

    A customer is an individual or organization that purchases goods or services from a business.

    • Customers can be individuals or businesses

    • Customers pay for goods or services

    • Customers may provide feedback or reviews

    • Building relationships with customers is important for business success

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Talking about OnePlus culture and vision or mission of OnePlus
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. What is customer volume and how do you manage it ?
  • Ans. 

    Customer volume refers to the number of customers visiting the center within a specific time frame. It is managed by optimizing staffing levels, scheduling appointments, and improving efficiency.

    • Analyze historical data to predict peak times and adjust staffing accordingly

    • Implement appointment scheduling system to spread out customer arrivals

    • Train staff to handle high volume efficiently and provide excellent customer se...

  • Answered by AI
  • Q3. What is NPS and how to improve ?
  • Ans. 

    NPS stands for Net Promoter Score, a metric used to measure customer loyalty and satisfaction.

    • NPS is calculated by asking customers how likely they are to recommend a company, product, or service to others on a scale of 0-10.

    • Promoters (score 9-10) are loyal enthusiasts who will keep buying and refer others, Passives (score 7-8) are satisfied but unenthusiastic customers, and Detractors (score 0-6) are unhappy customers...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Experience products knowledge system knowledge team handling
Round 2 - One-on-one 

(1 Question)

  • Q1. Production knowledge and systems knowledge
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Basics of mobile features
  • Q2. Cloud and ai related technology
  • Q3. Why AI is beneficial for mobile
  • Ans. 

    AI enhances mobile capabilities by providing personalized experiences, predictive insights, and efficient automation.

    • AI-powered chatbots can provide personalized customer service and support.

    • AI algorithms can analyze user behavior and preferences to offer personalized recommendations.

    • AI can automate routine tasks and improve efficiency in mobile app development.

    • AI can enable predictive maintenance and improve performan...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence, postive mentality, Good communication, management skill

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Set a situation to handle customer escalatiom
  • Ans. 

    Handling a customer escalation by actively listening, empathizing, and finding a solution.

    • Listen to the customer's concerns without interrupting

    • Empathize with the customer's emotions and frustrations

    • Apologize for any inconvenience caused

    • Offer a solution or escalate to a higher authority if necessary

  • Answered by AI

Interview Preparation Tips

Topics to prepare for OnePlus Customer Service Manager interview:
  • Escalation Management

Interview Questions & Answers

user image Anonymous

posted on 8 May 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before May 2024, where I was asked the following questions.

  • Q1. What are the 4Ps of marketing
  • Ans. 

    The 4Ps of marketing are Product, Price, Place, and Promotion, essential for developing effective marketing strategies.

    • Product: Refers to what you are selling, including features, quality, and branding. Example: Apple iPhone's innovative design and technology.

    • Price: The amount customers pay for the product. Example: Competitive pricing strategies like discounts or premium pricing for luxury brands.

    • Place: The distributi...

  • Answered by AI
  • Q2. Tell me about your internship that you did in your graduation.
  • Ans. 

    During my internship, I gained hands-on experience in sales strategies and customer relationship management in the modern trade sector.

    • Sales Strategy Development: I assisted in creating targeted sales strategies for key accounts, which resulted in a 15% increase in sales during my tenure.

    • Market Research: Conducted market analysis to identify trends and customer preferences, helping the team tailor our product offerings...

  • Answered by AI
  • Q3. What are the key deliverables you achieved during your internship
  • Ans. 

    During my internship, I achieved significant milestones in sales strategy, client engagement, and market analysis.

    • Sales Strategy Development: I contributed to a new sales strategy that increased our market penetration by 15% within three months.

    • Client Engagement: I successfully managed relationships with key accounts, resulting in a 20% increase in repeat orders from major clients.

    • Market Analysis: Conducted a comprehen...

  • Answered by AI
  • Q4. Where do you want to see yourself in 5 years
  • Ans. 

    In five years, I envision myself as a seasoned Key Account Manager, leading strategic initiatives and driving growth in modern trade.

    • Career Advancement: I aim to progress to a senior management role, overseeing a larger portfolio of key accounts and contributing to strategic decisions.

    • Skill Development: I plan to enhance my skills in data analysis and negotiation, enabling me to better understand market trends and clie...

  • Answered by AI
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - Group Discussion 

About your work and practical skill test excell and other formula

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare as per your profile, and your personal interview, your working area question

Top trending discussions

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Interview Tips & Stories
1w
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works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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OnePlus Interview FAQs

How many rounds are there in OnePlus interview?
OnePlus interview process usually has 2-3 rounds. The most common rounds in the OnePlus interview process are One-on-one Round, Resume Shortlist and HR.
How to prepare for OnePlus interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at OnePlus. The most common topics and skills that interviewers at OnePlus expect are Android, Computer science, Debugging, Customer Service and Programming.
What are the top questions asked in OnePlus interview?

Some of the top questions asked at the OnePlus interview -

  1. How to ensure quality ,test coverage ,test managemen...read more
  2. What are the prices of mobiles and compared by storege and camera capaci...read more
  3. How to deal with hyper customers who is demanding unnecessary replacem...read more
What are the most common questions asked in OnePlus HR round?

The most common HR questions asked in OnePlus interview are -

  1. Why are you looking for a chan...read more
  2. What are your salary expectatio...read more
  3. What is your family backgrou...read more
How long is the OnePlus interview process?

The duration of OnePlus interview process can vary, but typically it takes about less than 2 weeks to complete.

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Overall Interview Experience Rating

4.4/5

based on 26 interview experiences

Difficulty level

Easy 17%
Moderate 83%

Duration

Less than 2 weeks 73%
2-4 weeks 27%
View more

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3.8

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