Om Innovation Call Services Customer Service Advisor Interview Questions and Answers

Q1. Current working somewhere
Add your answer
Q2. Dislike and like about your job profile
Add your answer

Comfortable job work from home or office

Q1. Introduction questions
Add your answer
Q2. What is qualification?
Ans. 
Qualification refers to the skills, knowledge, experience, or credentials required for a specific job or role.
• Qualifications can include educational degrees, certifications, relevant work experience, and specific skills.

• For a Customer Support Executive role, qualifications may include excellent communication skills, problem-solving abilities, and experience in customer service.

• Some companies may require a bachelor's de...read more
Answered by AI
Add your answer

Q1. Introduce your self in Hindi
Add your answer
Q2. Tell us about air pollution
Ans. 
Air pollution is the presence of harmful substances in the air that we breathe.
• Air pollution can be caused by natural sources such as wildfires and volcanic eruptions, as well as human activities like transportation and industrial processes.

• Common air pollutants include carbon monoxide, sulfur dioxide, nitrogen oxides, and particulate matter.

• Exposure to air pollution can lead to respiratory and cardiovascular problems,...read more
Answered by AI
Add your answer

Q1. Everyone can crack this interview
Add your answer

Q1. Tell me about yourself
Ans. 
I am a dedicated and experienced Customer Service Executive with a passion for providing exceptional service.
• Over 5 years of experience in customer service roles

• Strong communication and problem-solving skills

• Proven ability to handle difficult customers and resolve issues

• Proficient in using CRM software and handling multiple communication channels

• Received multiple positive customer feedback and recognition for outstandi...read more
Answered by AI
Add your answer

Q1. Tell me about yourself that's it 🤣
Ans. 
I am a dedicated and experienced Customer Service Executive with a passion for providing exceptional service.
• I have over 5 years of experience in the customer service industry.

• I am skilled in handling customer inquiries, resolving complaints, and providing product information.

• I have a proven track record of meeting and exceeding customer satisfaction goals.

• I am proficient in using customer service software and have exc...read more
Answered by AI
Add your answer

Q1. Tell me about yourself
Add your answer
Q2. Why do you want this job?
Add your answer
Q3. What are your likes and dislikes?
Add your answer

Q1. What are your short term goals and long term goals?
Add your answer

Q1. Listening and speaking test
Add your answer
Q2. This was a computerized test
Add your answer

Q1. Why should we hire you?
Add your answer
Q2. Are you ok with rotational shifts?
Add your answer

Q1. Slef introduction why you are interested in this job
Add your answer
Q2. Are you flexible for rotational shifts
Add your answer

Q1. Tell me about yourself
Add your answer
Q2. Why you want to do job
Add your answer
Q3. What experience do you have
Add your answer
Q4. Tell me about family
Add your answer
Q5. Which company you work
Add your answer
Q6. How to handle the customer
Ans. 
Handle customers with empathy, patience, and effective communication.
• Listen actively to understand the customer's issue

• Show empathy and understanding towards the customer's situation

• Communicate clearly and effectively to provide solutions

• Remain calm and patient, even in challenging situations

• Follow up with the customer to ensure satisfaction
Answered by AI
View 2 more answers
Q7. Tell me about you self
Add your answer
Q8. Where you are study with school your study from your home how much kilometre is there it is confirmed how you will be walk to the office how much time it
Add your answer
Q9. Walk to the office how much time it will be taken
Add your answer