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Novotel Hotels Restaurant Captain Interview Questions and Answers

Updated 11 Oct 2020

Novotel Hotels Restaurant Captain Interview Experiences

1 interview found

I applied via Recruitment Consultant and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

12 Questions

  • Q1. Why we hire you?
  • Q2. Tell me about youself.
  • Q3. Why you join with us?
  • Q4. Why you choose hotel industry and what you know about this industry?
  • Q5. As a captain what is your job role?
  • Q6. How you can train your team as a team member?
  • Q7. For making a special menu, what are the things need to be maintain?
  • Ans. 

    To make a special menu, the following things need to be maintained:

    • Consider customer preferences and dietary restrictions

    • Source high-quality ingredients

    • Create unique and visually appealing dishes

    • Ensure a balance of flavors and textures

    • Offer a variety of options for different tastes

    • Price the menu items appropriately

  • Answered by AI
  • Q8. What is strength and weakness?
  • Q9. How much are your expectation?
  • Q10. How can you handle a guest complaint?
  • Ans. 

    I would listen to the guest's complaint, apologize, offer a solution, and follow up to ensure satisfaction.

    • Listen attentively to the guest's complaint

    • Apologize for the inconvenience caused

    • Offer a solution to rectify the situation

    • Follow up with the guest to ensure satisfaction

    • Maintain a calm and professional demeanor throughout the interaction

  • Answered by AI
  • Q11. Do you work in every shift?
  • Q12. What is ingredients? How you can using this?
  • Ans. 

    Ingredients are the components used to make a dish. They can be combined in various ways to create different flavors and textures.

    • Ingredients are the building blocks of a dish

    • They can be used in different combinations to create unique flavors

    • The quality and freshness of ingredients can greatly impact the final dish

    • Examples of ingredients include vegetables, meats, spices, and grains

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was the best one. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my industry and all the questions were very exciting. Luckily i was able to answer most of the questions correctly. It was my one of the best interview and i think i did very well for a captain. Always try to stay calm and should apply presence of mind.

Interview questions from similar companies

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self Why do you want to work in Oyo What is the life in Bangalore
  • Ans. 

    I am a dedicated professional with experience in management. I want to work in Oyo for its innovative approach to hospitality. Life in Bangalore is vibrant and diverse.

    • I have a strong background in management and leadership roles

    • I am attracted to Oyo for its innovative technology-driven approach to hospitality

    • Bangalore offers a vibrant cultural scene with diverse food options and entertainment

    • The city is known for its

  • Answered by AI
  • Q2. Same question
  • Q3. About salary

I applied via Job Fair and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Difference between STR and Trip advisor rating
  • Ans. 

    STR and Tripadvisor ratings are both used to evaluate the performance of hotels, but they differ in terms of data sources and methodology.

    • STR (Smith Travel Research) rating is based on data collected from participating hotels, providing insights into key performance metrics such as occupancy rate, average daily rate, and revenue per available room.

    • Tripadvisor rating, on the other hand, is based on guest reviews and rat...

  • Answered by AI
  • Q2. What is crypto currency
  • Ans. 

    Crypto currency is a digital or virtual currency that uses cryptography for security and operates independently of a central bank.

    • Crypto currency is decentralized and operates on a peer-to-peer network

    • Transactions are recorded on a public ledger called a blockchain

    • Crypto currency can be bought and sold on exchanges

    • Examples of crypto currencies include Bitcoin, Ethereum, and Litecoin

  • Answered by AI
  • Q3. It is a virtual currency not governed by any bank. It should be regulated in order to avoid any scan and misleads

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be honest and always try to give precise answer instead of lengthy answers

I applied via Company Website

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Case Study 

Deeply understand every setuation

Interview Preparation Tips

Interview preparation tips for other job seekers - Every work progress depend on management

I applied via Company Website and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is your greatest strength and weakness?
  • Ans. 

    My greatest strength is my ability to effectively communicate and collaborate with team members. My weakness is that I can be overly detail-oriented at times.

    • Strength: Effective communication and collaboration

    • Weakness: Being overly detail-oriented

    • Strength: Ability to motivate and inspire team members

    • Weakness: Difficulty in saying 'no' to additional tasks

    • Strength: Strong problem-solving skills

    • Weakness: Impatience when t

  • Answered by AI
  • Q2. How do you deal with an upset customer?
  • Ans. 

    When dealing with an upset customer, it is important to remain calm, empathize with their concerns, actively listen, apologize if necessary, offer a solution, and follow up to ensure satisfaction.

    • Remain calm and composed

    • Empathize with the customer's concerns

    • Actively listen to understand their issue

    • Apologize sincerely if necessary

    • Offer a solution or alternative

    • Follow up to ensure customer satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Pump yourself up and stay positive.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Introduction and communication skills
Round 2 - Technical 

(1 Question)

  • Q1. Knowledge based
Round 3 - One-on-one 

(1 Question)

  • Q1. You leadership skills
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. How many employees are serving in your under assist
  • Q2. How to work with you and your whole staff?
  • Ans. Friendly and flexible with doing work from gate organisation.
  • Answered by chirpingdahi
  • Q3. Very sincere and carefully.

Interview Preparation Tips

Interview preparation tips for other job seekers - Cool and concentrate on your attitude and your whole activities.

I applied via Other and was interviewed in Jan 2018. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. General questionaire, salary where you working and all
  • Q2. Why are you looking for a job
  • Ans. 

    Seeking new challenges and opportunities for growth in a dynamic industry.

    • Looking to expand my skill set and knowledge in a different environment

    • Interested in taking on more responsibilities and leadership roles

    • Seeking a more competitive salary and benefits package

  • Answered by AI
  • Q3. What’s your restaurants food cost, seating capacity, cuisine reporting to
  • Ans. 

    Our restaurant has a food cost of 30%, seating capacity of 100, and serves Italian cuisine.

    • Food cost is 30%

    • Seating capacity is 100

    • Cuisine served is Italian

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Applied online

General Tips: Confidence and apply on the right profile.
Skills: Communication And Confidence, Problem Solving, Leadership, Decision Making Skills
Duration: 1-4 weeks

I was interviewed in Aug 2017.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about yourself?
  • Ans. 

    I am a dedicated and experienced Sr. Steward with a passion for providing exceptional service and ensuring guest satisfaction.

    • Started my career in the hospitality industry as a server and worked my way up to Sr. Steward position

    • Skilled in managing a team, handling guest complaints, and maintaining high standards of cleanliness

    • Strong communication and organizational skills, able to multitask in a fast-paced environment

  • Answered by AI
  • Q2. What is your role and responsibilities?
  • Ans. 

    As a Sr. Steward, my role is to oversee the dining area, manage staff, ensure customer satisfaction, and maintain cleanliness.

    • Oversee dining area operations

    • Manage and train staff

    • Ensure customer satisfaction

    • Maintain cleanliness and hygiene standards

    • Handle customer complaints and feedback

    • Monitor inventory and supplies

    • Implement and enforce safety regulations

  • Answered by AI
  • Q3. What is your family background?
  • Ans. 

    I come from a close-knit family with a diverse cultural background.

    • My family is very supportive and values traditions.

    • We celebrate various cultural festivals together.

    • I have relatives living in different parts of the world.

    • My family has a history of working in hospitality industry.

  • Answered by AI
  • Q4. Give some details about the area you are working?
  • Ans. 

    I work in the dining area of a luxury hotel, ensuring guests have a pleasant dining experience.

    • Responsible for setting up tables and maintaining cleanliness

    • Assist guests with menu selections and provide exceptional service

    • Coordinate with kitchen staff to ensure timely delivery of food

    • Handle guest complaints and feedback professionally

  • Answered by AI
  • Q5. Why you want to join taj ?
  • Ans. 

    I want to join Taj because of its reputation for excellence in hospitality and the opportunity to work in a prestigious establishment.

    • Taj is known for its high standards of service and luxury

    • I am impressed by Taj's commitment to guest satisfaction

    • I believe working at Taj will provide me with valuable experience and growth opportunities

  • Answered by AI

Interview Preparation Tips

Round: HR Interview
Experience: Simply they ask all these questions to chek you and your confidence as well as communication.
Tips: Be professional and truth.

Round: Food and Beverage manager
Experience: Manager will go through your knowledge that what you know also he will check your confidence level.
Tips: Be confident about what you know and avoid giving wrong answer.

Round: GM round
Experience: They will chek your personality,confidence and interest to work with the company.
Tips: He will be asking very few thing ...keeping smiling rather than any strange behaviour . Show your interest about the company to work with and be professional.

I applied via Walk-in and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why are you looking for a change?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be practical, don't lie anything. And give real reference.
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Novotel Hotels Interview FAQs

What are the top questions asked in Novotel Hotels Restaurant Captain interview?

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  1. For making a special menu, what are the things need to be mainta...read more
  2. What is ingredients? How you can using th...read more
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