Novotel Hotels Interview Questions, Process, and Tips for Experienced

Yes, there have been a few incidents in the past.

• One incident involved a worker falling from a height and sustaining injuries.

• Another incident was a fire outbreak in the warehouse due to a short circuit.

• There was also an incident where a forklift operator collided with a pedestrian, resulting in minor injuries.

• All incidents were promptly reported and investigated to prevent future occurrences.

To make a special menu, the following things need to be maintained:

• Consider customer preferences and dietary restrictions

• Source high-quality ingredients

• Create unique and visually appealing dishes

• Ensure a balance of flavors and textures

• Offer a variety of options for different tastes

• Price the menu items appropriately

I would listen to the guest's complaint, apologize, offer a solution, and follow up to ensure satisfaction.

• Listen attentively to the guest's complaint

• Apologize for the inconvenience caused

• Offer a solution to rectify the situation

• Follow up with the guest to ensure satisfaction

• Maintain a calm and professional demeanor throughout the interaction

Ingredients are the components used to make a dish. They can be combined in various ways to create different flavors and textures.

• Ingredients are the building blocks of a dish

• They can be used in different combinations to create unique flavors

• The quality and freshness of ingredients can greatly impact the final dish

• Examples of ingredients include vegetables, meats, spices, and grains

Yes, I have completed the Certified Protection Officer (CPO) certification.

• Completed the CPO certification

• Training included physical security, emergency procedures, and legal aspects of security

• Certification demonstrates knowledge and commitment to the field