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NatWest Group Operations Interview Questions and Answers

Updated 26 Aug 2022

NatWest Group Operations Interview Experiences

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Operations Interview Questions & Answers

user image Anonymous

posted on 26 Aug 2022

I applied via campus placement at Indian Institute of Management (IIM), Lucknow

Round 1 - Case Study 

Tell something about yourself.

Which role you are interested in?

Why did you join operations? What do you understand by operations in banks?

Give any example in the bank and show how operations can be improved.
I had studied their balance sheet for the last 5 years and found few expenses increased in the last two years. So, I built a case problem and told them that by using robotics, costs can be saved in the current situation.

Interview Preparation Tips

Interview preparation tips for other job seekers - The Job description and company presentation in college can help you to understand, company requirements.
Internet for recent news.
Know about the company.

Interview questions from similar companies

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What are your salary expectations?
  • Ans. 

    I am open to discussing salary based on the responsibilities and requirements of the position.

    • Express willingness to negotiate based on job responsibilities

    • Avoid giving a specific number unless pressed

    • Research industry standards and salary ranges beforehand

    • Consider factors like experience, qualifications, and location

  • Answered by AI

Interview Questionnaire 

1 Question

  • Q1. Tell us something about yourself?

Interview Preparation Tips

Interview preparation tips for other job seekers - For freshers, Take a deep breathe and Be yourself. Be confident enough to Tell them what and how you can deliver them with your skills.

Interview Questionnaire 

1 Question

  • Q1. The interview mainly consisted of personal questions, about your resume and your skills

I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Rlt to credit card and loan verification ?
  • Ans. 

    Credit card and loan verification is a process of confirming the validity and accuracy of credit card and loan information.

    • Credit card verification involves verifying the cardholder's identity, checking the card's expiration date, and validating the card's security code.

    • Loan verification involves verifying the borrower's identity, income, employment history, and creditworthiness.

    • Verification methods may include contact...

  • Answered by AI
  • Q2. Field job?

Interview Preparation Tips

Interview preparation tips for other job seekers - I want to start work instant

I applied via Company Website and was interviewed in Aug 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. What is your family background?
  • Q2. Ask about me difference between private bank and goverment bank?
  • Q3. Define smart work is better or hard work ?
  • Q4. I think smartwork is better than hardwork because we can do any thing with smartwork.

Interview Preparation Tips

Interview preparation tips for other job seekers - I like this interview and my interview is very good

Interview Questionnaire 

1 Question

  • Q1. Tell me about NPA
  • Ans. 

    NPA stands for Non-Performing Assets which are loans or advances that are in default or are close to being in default.

    • NPA is a term used in banking and finance.

    • It refers to loans or advances that are not being repaid by the borrower.

    • If a borrower fails to make payments for 90 days or more, the loan is classified as an NPA.

    • Banks and financial institutions try to recover the amount by taking legal action or selling the c...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I gave my interview in whatsapp video call due to covid - 19.

“My interview began at around 4.05 p.m. on video call and it lasted for about 10 mins.

There were 2 male panellists and 1 female panellist .

Panellist 1: Introduce yourself.
Me: I told them about my schooling, graduation, post-graduation and my current employment. I told them that I have been working as a Content Manager.

Panellist 1: Why do you wish to switch?
Me: I told them about my designation and job profile and explained that this was helping me gear up for a career in the banking sector.

Panellist 2: The government of India has announced bank mergers. Why do you think the government has taken such a step?
Me: I discussed the pros and cons of bank mergers in detail, throwing light on how it would impact customers, employees, banks and the Indian Economy.

(They went through my portfolio and saw that Shakespeare was one of the papers included in my post-graduation).

Panellist 3: There is a play by Shakespeare called ‘The Merchant of Venice’. Can you name any two characters from the play and their role?
Me: I named Shylock and Portia and went on to explain their roles.

Panellist 3: There was a character named Antonio. How was he related to Portia?
Me: I discussed his role in the play and his relationship with Portia.

Panellist 4: What have you prepared for the interview with respect to banking?
Me: I named a few topics like NPA, Direct and Indirect instruments of RBI’s Monetary Policy, Banking Ombudsman, etc, basically Banking Awareness Topics.

Panellist 4: Tell us about NPA.
Me: I explained the term with the help of a definition and its full form. And went on to name and explain its types.

Panellist 3: What is a balance sheet?
Me: I elaborated upon the general definition of a balance sheet.

Panellist 1: Thank you, Kanak. All the best.
Me: Thank you, sir.

“I thanked everyone else in the panel and wished them a good day.”

And specialy thanks to Naukri.com

Interview Questionnaire 

2 Questions

  • Q1. Tell about your banking roles
  • Ans. 

    I have worked in various roles in banking including customer service, sales, and operations.

    • Started as a customer service representative, assisting customers with their banking needs

    • Moved on to sales, where I promoted and sold various banking products and services

    • Also worked in operations, where I processed transactions and ensured compliance with banking regulations

    • Managed a team of tellers and customer service repres...

  • Answered by AI
  • Q2. Why you wants to join Bandhan Bank

I applied via Recruitment Consultant and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Personal details,
  • Q2. Role
  • Q3. Audit rating

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and care while you will asked the questions

Assistant Branch Head Interview Questions & Answers

Bandhan Bank user image Pratap Kumar Reddy Mallidi

posted on 27 Nov 2019

I applied via Naukri.com and was interviewed in May 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Previous work experience and job details
  • Ans. 

    I have 5 years of experience in banking, including roles in customer service, operations, and team management.

    • Worked as a customer service representative, handling client inquiries and resolving issues

    • Managed daily branch operations, including cash handling and account management

    • Led a team of 10 employees, providing training and guidance to ensure high performance

    • Implemented new procedures to improve efficiency and cus...

  • Answered by AI
  • Q2. Regarding banking operations and mainly kyc if you are expert you will be through.

Interview Preparation Tips

Interview preparation tips for other job seekers - Attend interview with confidence and you should be option them to select you should be an expert in sales and operations.

NatWest Group Interview FAQs

How many rounds are there in NatWest Group Operations interview?
NatWest Group interview process usually has 1 rounds. The most common rounds in the NatWest Group interview process are Case Study.
How to prepare for NatWest Group Operations interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at NatWest Group. The most common topics and skills that interviewers at NatWest Group expect are Change Management, Finance, Financial Management, Legal and Manual.

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NatWest Group Operations Salary
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₹3 L/yr - ₹3.4 L/yr
12% less than the average Operations Salary in India
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