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HDFC Bank Operations Interview Questions and Answers

Updated 20 Jun 2021

HDFC Bank Operations Interview Experiences

1 interview found

Operations Interview Questions & Answers

user image Anonymous

posted on 20 Jun 2021

I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Rlt to credit card and loan verification ?
  • Ans. 

    Credit card and loan verification is a process of confirming the validity and accuracy of credit card and loan information.

    • Credit card verification involves verifying the cardholder's identity, checking the card's expiration date, and validating the card's security code.

    • Loan verification involves verifying the borrower's identity, income, employment history, and creditworthiness.

    • Verification methods may include contact...

  • Answered by AI
  • Q2. Field job?

Interview Preparation Tips

Interview preparation tips for other job seekers - I want to start work instant

Operations Jobs at HDFC Bank

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Interview questions from similar companies

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What are your salary expectations?
  • Ans. 

    I am open to discussing salary based on the responsibilities and requirements of the position.

    • Express willingness to negotiate based on job responsibilities

    • Avoid giving a specific number unless pressed

    • Research industry standards and salary ranges beforehand

    • Consider factors like experience, qualifications, and location

  • Answered by AI

I was interviewed before Feb 2016.

Interview Questionnaire 

14 Questions

  • Q1. WHY YOU WANT TO SWITCH
  • Q2. WILL YOU ABLE TO TRAVEL LONG DISTANCE
  • Q3. WHAT WAS YOUR LAST RATING
  • Q4. WHATS YOUR SALARY EXPECTATIONS
  • Q5. SALES OR OPERATIONS
  • Q6. REASON FOR POOR RATING IN YOUR LAST ORGANIZATION
  • Q7. TELL ME SOMETHING ABOUT YOUR PREVIOUS EMPLOYMENT WHAT ROLES AND RESPONSIBILITY YOU HAVE
  • Q8. LATEST RBI CIRCULARS
  • Ans. 

    The latest RBI circulars are regulatory guidelines issued by the Reserve Bank of India.

    • RBI circulars are issued to regulate and govern various aspects of banking and financial operations in India.

    • They cover areas such as monetary policy, banking regulations, foreign exchange management, and payment systems.

    • The circulars provide instructions, guidelines, and updates to banks and financial institutions on compliance and ...

  • Answered by AI
  • Q9. TYPES OF PAYMENT MODES IN BANKING AND THEIR DIFFERENCE EX RTGS AND NEFT DIFFERENCE
  • Ans. 

    Payment modes in banking include cash, cheques, cards, and electronic transfers. RTGS and NEFT are two popular electronic transfer modes.

    • Cash: Physical currency notes and coins.

    • Cheques: Written orders to pay a specific amount from one bank account to another.

    • Cards: Debit or credit cards for electronic payments.

    • Electronic Transfers: RTGS and NEFT are two common modes.

    • RTGS (Real Time Gross Settlement): Used for high-valu...

  • Answered by AI
  • Q10. PERMISSIBLE CREDIT/DEBIT POLICY OF NRI ACCOUNTS
  • Ans. 

    The permissible credit/debit policy of NRI accounts refers to the rules and regulations governing the use of credit and debit facilities by non-resident Indians.

    • NRI accounts have specific guidelines regarding the maximum amount of credit and debit allowed.

    • Credit facilities may include loans, overdrafts, and credit cards.

    • Debit facilities may include ATM withdrawals, online transactions, and check payments.

    • The permissibl...

  • Answered by AI
  • Q11. BANK CLEAN NOTE POLICY
  • Q12. DIFFERENCE BETWEEN SOILED,MUTILATED, NOTES
  • Ans. 

    Soiled, mutilated, and notes are different conditions of currency.

    • Soiled notes refer to currency that is dirty or stained but still intact.

    • Mutilated notes are currency that is damaged or partially destroyed.

    • Notes can be considered mutilated if they are torn, burnt, or have missing parts.

    • Examples of mutilated notes include those that have been chewed by animals or damaged by fire or water.

    • Both soiled and mutilated notes...

  • Answered by AI
  • Q13. KYC AND AML POLICY
  • Q14. DOCUMENTS REQUIRED FOR OPENING DIFFERENT TYPES OS SAVING AND CURRENT ACCOUNT EX:PROPRIETOR, PARTNERSHIP, COMPANY, NRI, FOREIGN NATIONALS, SMALL SAVING ACCOUNT AND NORMAL SAVING ACCOUNT
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Best banking industry

Round 2 - HR 

(3 Questions)

  • Q1. Best HR manager support
  • Q2. Best banking industry for HR manager support
  • Q3. And joining formalities
Round 3 - Group Discussion 

Best group discussion HR team

Round 4 - One-on-one 

(1 Question)

  • Q1. Best' knowledge services
Round 5 - Coding Test 
Round 6 - Case Study 

Best case study structure

Round 7 - Technical 

(1 Question)

  • Q1. Best banking technical support
Round 8 - Coding Test 

Best' knowledge services of Branch banking activities

Round 9 - Assignment 

Best assignment test for
Below company related questions

Round 10 - Case Study 

Best banking industry in TPP

Round 11 - Coding Test 

Best banking technical support and achieving Retail asset Target

Round 12 - HR 

(1 Question)

  • Q1. Best banking HR policy
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Working Experience
  • Q2. Knowledge for financial services
Round 2 - One-on-one 

(2 Questions)

  • Q1. Working Experience
  • Q2. How Handel customer & staff
  • Ans. 

    Handle customers and staff with empathy, communication, and problem-solving skills.

    • Listen actively to customers and staff to understand their needs and concerns.

    • Communicate clearly and effectively to address any issues or questions.

    • Provide support and guidance to both customers and staff in a professional and respectful manner.

    • Resolve conflicts or challenges calmly and efficiently to maintain a positive work environmen...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Introduction round
  • Q2. About the banking
  • Q3. Where do you located
  • Q4. Salaried expectation
  • Q5. And branch location

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be clear about the banking
Interview experience
3
Average
Difficulty level
-
Process Duration
2-4 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

A test to find out if someone has a natural ability for a particular type of work: I had to take an aptitude test before I began training as a nurse.

Round 2 - Group Discussion 

A group discussion (GD) is a structured conversation where a group of people exchange ideas and opinions on a specific topic. It's a technique used to assess a person's suitability for a role or program, or to judge their personality, thoughts, feelings, and behavior.

Interview Preparation Tips

Topics to prepare for ICICI Bank Assistant Manager interview:
  • Tell me about
  • Company profile
  • User Experience
Interview preparation tips for other job seekers - Increase our knowledge and learning different things... And grow-up that's it.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Hardware issues
  • Q2. Networking issues
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. How do expect for your salary
  • Ans. 

    I am looking for a competitive salary that reflects my experience and skills in the industry.

    • Research industry standards for System Engineers in the specific location

    • Consider years of experience and level of expertise

    • Factor in benefits and perks offered by the company

    • Be prepared to negotiate based on the overall compensation package

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident to speak others
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Basics quant, logical R & verbal questions

Round 2 - Group Discussion 

Future of financial and banking system in india

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Cash related the question was asked
  • Q2. Process of the bank was too long
  • Q3. Process of the cash
  • Ans. 

    The process of cash involves handling, counting, recording, and depositing money received in a business.

    • Cash is received from customers in exchange for goods or services.

    • Cash is counted and verified for accuracy.

    • Record the cash transactions in the accounting system.

    • Secure the cash in a safe or till.

    • Deposit the cash into the bank account regularly.

    • Maintain proper documentation for all cash transactions.

    • Implement interna...

  • Answered by AI
  • Q4. Customers requiremnet
  • Q5. What is difference between DD and cash while customer gives uu the cash to make Dd
  • Ans. 

    DD is a form of payment where the payer instructs their bank to transfer money to the payee's account, while cash is physical currency.

    • DD is a non-cash form of payment, while cash is physical currency.

    • DD involves the payer's bank transferring funds to the payee's account, while cash is handed over directly.

    • DD transactions are typically more secure and traceable compared to cash transactions.

    • DD may involve processing fe...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't go in this organisation the environment is not good

HDFC Bank Interview FAQs

How to prepare for HDFC Bank Operations interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HDFC Bank. The most common topics and skills that interviewers at HDFC Bank expect are Credit Appraisal, Finance, Financial Statements, Credit Underwriting and Banking Operations.

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HDFC Bank Operations Salary
based on 44 salaries
₹1.5 L/yr - ₹5.1 L/yr
18% less than the average Operations Salary in India
View more details

HDFC Bank Operations Reviews and Ratings

based on 18 reviews

3.7/5

Rating in categories

3.9

Skill development

3.5

Work-Life balance

3.5

Salary & Benefits

3.9

Job Security

3.6

Company culture

3.4

Promotions/Appraisal

3.5

Work Satisfaction

Explore 18 Reviews and Ratings
Operations (Credit Processing)

Kochi

1-4 Yrs

Not Disclosed

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