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Amazon Operations Interview Questions, Process, and Tips

Updated 4 Apr 2023

Top Amazon Operations Interview Questions and Answers

  • Q1. Please help me design a warehouse for sports shoes (box dimension 2ft/1ft) and since you are from North India, tell me where shall it be located in North India?
  • Q2. How to improve supply chain operation's profitability?
  • Q3. What is difference between private and government organization?
View all 6 questions

Amazon Operations Interview Experiences

8 interviews found

Operations Interview Questions & Answers

user image Anonymous

posted on 4 Apr 2023

I applied via campus placement at Indian Institute of Management (IIM), Lucknow

Round 1 - HR 

(1 Question)

  • Q1. Duration: 45 mins Introduction. Asked about gap in workex. Answered about freelancing & time with family.
Round 2 - HR 

(1 Question)

  • Q1. Duration: 25 mins. 1. Asked If had ques that could not be asked in last round. Asked a few again. 2. He said he had only 2 questions to ask. He asked instances especially from workex: a. Tell me an inst...

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. PI Prep sources: Interactions with seniors,
Intensive CV and HR prep.

2. Resources: The leadership principles of Amazon. Read about the recent articles about amazon.

3. Dos - Extensive CV prep is must for Amazon. Its very important to know everything about your CV. They generally pick up a project or workex and deep dive into the problem faced.

Operations Interview Questions & Answers

user image Anonymous

posted on 4 Apr 2023

I applied via campus placement at Indian Institute of Management (IIM), Lucknow

Round 1 - Product Management 

(1 Question)

  • Q1. Role: BOLD Manager. Duration: 25 mins General discussion about the role and some HR based questions. I was asked the full form of BOLD (the role for which I was interviewing), discussion on key delivera...
Round 2 - Other 

(1 Question)

  • Q1. Duration: 50 mins 1. Started with a point mentioned on CV that highlighted cost saving, what was my contribution and some cross questioning on the numbers mentioned. 2. Was asked to tell about an ins...

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. PI Prep sources: Interactions with seniors, Mock
GDs/PIs.

2. Resources: Reading the job description and
leadership principles should help a lot.

Operations Interview Questions & Answers

user image Anonymous

posted on 4 Apr 2023

I applied via campus placement at Indian Institute of Management (IIM), Lucknow

Round 1 - Other 

(1 Question)

  • Q1. Role: BOLD Manager Duration: 45 mins Do you know about BOLD ?
Round 2 - HR 

(1 Question)

  • Q1. Duration: 25 mins. Asked about what I felt was my best achievement in CV.

Interview Preparation Tips

Interview preparation tips for other job seekers - 1 .PI Prep sources: Interactions with seniors, , Mock GDs/PIs, Internet.

2. Resources: 14 principles of amazon, six sigma basics, basics of ops management like forecasting, scheduling, etc. Some basic concepts of supply chain. All latest events in the e-com as well as retail in general.

3.Dos -

1. HR answers must be based on 14 principles of amazon.

2. Be very thorough with numbers in CV, as you will be asked to prove how you arrived at the number.

3 Read the letter bezos attaches in every annual report.

Operations Interview Questions & Answers

user image Anonymous

posted on 3 Apr 2023

I applied via campus placement at Indian Institute of Management (IIM), Lucknow

Round 1 - Technical 

(1 Question)

  • Q1. Duration: 70 mins 1.Checked upon previous experience. 2. Few small transportation and warehouse setup cases. Each question was grilled upon for both depth and breadth.
Round 2 - HR 

(1 Question)

  • Q1. Duration: 15 mins. 1. Checked upon leadership skills based on previous experience(Tried to correlate with 14 Amazon Leadership Principles).

Interview Preparation Tips

Interview preparation tips for other job seekers - 1.PI Prep sources: Interactions with seniors, Internet.

2.Dos:

a, Prepare 14 Amazon Leadership Principles.

b, Understand the basic E-Commerce Model.

c, Solve basic supply chain problems.

d, Be thorough with each point on your CV.

Amazon interview questions for designations

 Operations Manager

 (35)

 Operations Associate

 (11)

 Operations Executive

 (8)

 Operations Specialist

 (3)

 Operations Analyst

 (1)

 Business Operations Specialist

 (15)

 Senior Associate Operations

 (3)

 Assistant Manager Operations

 (3)

Operations Interview Questions & Answers

user image Anonymous

posted on 3 Apr 2023

I applied via campus placement at Indian Institute of Management (IIM), Lucknow

Round 1 - Other 

(1 Question)

  • Q1. Role: Program Manager. Duration: 20 mins (only 1 round). One guy - I1 in the room and another guy- I2 (much senior) on VC. Both of them introduced themselves and what they do at Amazon. 1. I1: Now tell ...

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. PI Prep sources: Interactions with seniors, Internet.

2. Resources: Learn all 14 leadership principles of Amazon. Try to incorporate those values in your answers (Don't mention them explicitly in your answers but try to display those principles implicitly)

3.You should be able to defend each and every word in your CV (especially numbers if any). E.g. Prepare for what, how, why types of questions about each point in your CV.

Get interview-ready with Top Amazon Interview Questions

Operations Interview Questions & Answers

user image Anonymous

posted on 26 Aug 2022

I applied via campus placement at Indian Institute of Management (IIM), Lucknow

Round 1 - Case Study 

Tell me something about yourself.

Have you gone through the JD?

Do you have any questions for me?

Tell me about your work experience and your role?

Tell me about any one innovative project you have done during your previous work?

What will you do if a customer has typed the wrong pin code (a false Pin code may lead the courier to the wrong location)? How will you rectify this problem?

Round 2 - One-on-one 

(6 Questions)

  • Q1. Tell me about yourself.
  • Q2. Tell me about your work experience.
  • Q3. What will you do to start a new manufacturing unit for your company?
  • Q4. Please help me design a warehouse for sports shoes (box dimension 2ft/1ft) and since you are from North India, tell me where shall it be located in North India?
  • Ans. 

    A warehouse for sports shoes with 2ft/1ft box dimensions should be located near major transportation hubs in North India.

    • Consider proximity to major highways and railways for easy transportation

    • Ensure the warehouse has ample space for storage and movement of goods

    • Install proper ventilation and temperature control systems to maintain shoe quality

    • Implement a robust inventory management system to track stock levels and pr...

  • Answered by AI
  • Q5. Give me a situation where you have used your analytical skills?
  • Q6. Share an instance where you have argued and you lost that argument.

Interview Preparation Tips

Interview preparation tips for other job seekers - Pls go through Amazon's 8 leadership principles.

Operations Jobs at Amazon

View all

Operations Interview Questions & Answers

user image Anonymous

posted on 26 Aug 2022

I applied via campus placement at Indian Institute of Management (IIM), Lucknow

Round 1 - One-on-one 

(7 Questions)

  • Q1. Share details of your work experience.
  • Q2. How to improve supply chain operation's profitability?
  • Ans. 

    Improving supply chain profitability can be achieved through optimizing inventory management, reducing lead times, and enhancing supplier relationships.

    • Optimize inventory management to reduce excess inventory and stockouts

    • Reduce lead times by improving forecasting accuracy and streamlining processes

    • Enhance supplier relationships to negotiate better pricing and improve delivery times

    • Implement technology solutions such a...

  • Answered by AI
  • Q3. Describe the work you did in your previous job.
  • Q4. What is difference between private and government organization?
  • Ans. 

    Private organizations are owned by individuals or groups, while government organizations are owned by the state.

    • Private organizations are profit-driven, while government organizations are service-driven.

    • Private organizations have more flexibility in decision-making, while government organizations have more regulations and bureaucracy.

    • Private organizations have more autonomy in hiring and firing employees, while governm...

  • Answered by AI
  • Q5. How to improve business operations in partnership with government organizations?
  • Ans. 

    Collaborate with government organizations to streamline processes, reduce bureaucracy, and leverage resources.

    • Identify areas of overlap and inefficiency

    • Establish clear communication channels and regular meetings

    • Develop shared goals and metrics for success

    • Leverage government resources and expertise

    • Advocate for policy changes that benefit both parties

    • Examples: Public-private partnerships for infrastructure projects, join

  • Answered by AI
  • Q6. How to improve customer experience?
  • Ans. 

    Improving customer experience can be achieved by personalizing interactions, providing timely support, and gathering feedback.

    • Personalize interactions by using customer data to tailor recommendations and offers

    • Provide timely support through multiple channels such as chat, email, and phone

    • Gather feedback through surveys, social media, and customer reviews to identify areas for improvement

    • Use customer feedback to make ne...

  • Answered by AI
  • Q7. How to lower the costs?
  • Ans. 

    Lowering costs can be achieved through various methods.

    • Analyze expenses and identify areas where costs can be reduced

    • Negotiate with suppliers for better prices

    • Implement lean manufacturing or Six Sigma methodologies

    • Automate processes to reduce labor costs

    • Outsource non-core functions to reduce overhead costs

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay confident stay calm, you got everything they need. Believe in yourself!
Read JDs carefully and try to give specific answers in line with the company's core values

Operations Interview Questions & Answers

user image Anonymous

posted on 3 Oct 2022

I applied via Job Fair and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. The HR asked me to introduce myself.
  • Q2. He asked me that why I was interested to work here.

Interview Preparation Tips

Interview preparation tips for other job seekers - I want to get selected in the next round of the interview so that I can improve myself with the growth of the company.

Interview questions from similar companies

I applied via campus placement at Indian Institute of Management (IIM), Lucknow

Round 1 - Case Study 

Topic-Curbing Fake News

Round 2 - Group Discussion 

How to train drivers in Gender Sensitization in India & South East Asia?
We were supposed to tell them what are the steps to be taken. We told about compulsory training (video modules) (local language as there might be communication issues), also incentives on the basis of gender-based ratings (stressing female passengers reviews more). I talked about running a campaign, e.g., #respectwomen, which would be on their dress, some sticker on the cab so that it keeps reminding the driver of his duties. Also, in their ads, they can show something of this sort.

Interview Preparation Tips

Interview preparation tips for other job seekers - DO's:
✓ Build a reading habit.
✓ Prepare your CV and HR answers only.
✓ Build communication skill after attending multiple GDs
✓ Relax
DON'Ts:
✓ Stress with others' preparation level
✓ Carpet bombing all domain preparations
✓ Be Lazy

I applied via campus placement at Indian Institute of Management (IIM), Lucknow

Round 1 - Group Discussion 

Sales/Rides have shown a decreasing trend for a city like Delhi. Identify the problem and recommend actions.

Round 2 - Case Study 

Uber is looking to grow into an Autonomous (AI-driven) Vehicles Tech and wants to launch the service in India. Who all are the stakeholders to be considered? What should be the Go-to-Market strategy? What issues can be faced in its implementation? How will you convince people to use the service?

Amazon Interview FAQs

How many rounds are there in Amazon Operations interview?
Amazon interview process usually has 1-2 rounds. The most common rounds in the Amazon interview process are HR, One-on-one Round and Technical.
How to prepare for Amazon Operations interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Amazon. The most common topics and skills that interviewers at Amazon expect are Operations Management, Operations, Logistics, Process Excellence and Ad Operations.
What are the top questions asked in Amazon Operations interview?

Some of the top questions asked at the Amazon Operations interview -

  1. Please help me design a warehouse for sports shoes (box dimension 2ft/1ft) and ...read more
  2. How to improve supply chain operation's profitabili...read more
  3. What is difference between private and government organizati...read more

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based on 8 Amazon interviews
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Amazon Operations Salary
based on 19 salaries
₹2.6 L/yr - ₹7 L/yr
10% more than the average Operations Salary in India
View more details

Amazon Operations Reviews and Ratings

based on 3 reviews

2.8/5

Rating in categories

2.1

Skill development

2.1

Work-Life balance

2.8

Salary & Benefits

3.6

Job Security

2.8

Company culture

2.1

Promotions/Appraisal

2.1

Work Satisfaction

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