Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Amazon Team. If you also belong to the team, you can get access from here

Amazon Verified Tick

Compare button icon Compare button icon Compare
filter salaries All Filters

2381 Amazon Jobs

Prog Mgr II, Ops Excellence, (GO-AI)

12-17 years

New Delhi

1 vacancy

Prog Mgr II, Ops Excellence, (GO-AI)

Amazon

posted 15hr ago

Job Description

Want to join the Earth s most customer centric companyDo you like to dive deep to understand problemsAre you someone who likes to challenge Status QuoDo you strive to excel at goals assigned to youIf yes, we have opportunities for you. Global Operations - AI (GO-AI) at Amazon is looking to hire candidates who can excel in a fast-paced dynamic environment.
The role will also require applying lean process methodologies to highlight what tasks on the ground are value-added and non-valued-added and scaling up to what can be possible at a site-level and country-level.

Key job responsibilities
As a Program Manager in Operations Excellence, youll drive network-level excellence programs across locations, implementing automation and AI initiatives using RPA and advanced analytics. This role requires proven expertise in process excellence, program management, and data-driven decision making. Youll leverage your advanced Excel skills and analytical capabilities to transform operations and deliver breakthrough improvements in compliance and productivity.
Youll design and implement metrics for maximum operational efficiency, while providing crucial business insights that help operations teams achieve ambitious goals. Working closely with site leaders, youll deploy strategic business initiatives and drive continuous improvement in key deliverables.

About the team
Global Operations-Artificial Intelligence (GO-AI) is a part of Amazon Robotics (AR), an org, in Fulfillment Technologies Robotics (FTR). GO-AI enables Computer Vision (CV) and ML based automation by delivering high quality data to improve AI and Machine Learning (ML) product lifecycle through near real-time human-in-the-loop (NRT HITL) and offline annotations. - Overall experience of 08+ years. Program or project management, Process Excellence, and Reporting role, Quality Compliance exposure will be an added advantage
- Driving various types of analytics to provide business insights and help operations team to achieve the business goals also work on continuous improvement in key deliverables as per business requirements
- 4+ years of driving process improvements experience
- 4+ years of Operations/ Quality/ Compliance experience with exposure in voice, chat, email domains (multiple locations will be an advantage)
- Experience in working in a BPO (Business Process Outsourcing) environment in the past is added advantage

Employment Type: Full Time, Permanent

Read full job description

Amazon Interview Questions & Tips

Prepare for Amazon Operations roles with real interview advice

Top Amazon Operations Interview Questions

Q1. Maximum Subarray Sum Problem Statement Given an array of integers, determine the maximum possible sum of any contiguous subarray within the ... read more
Q2. Minimum Number of Platforms Needed Problem Statement You are given the arrival and departure times of N trains at a railway station for a p ... read more
Q3. Every time I enter a temple my money gets doubled and while leaving u have to donate 100 like this I go to 4 temple and when I leave the 4th ... read more
View all 2.2k questions

What people at Amazon are saying

2.8
 Rating based on 3 Operations reviews

Likes

the thing i like about amazon is

  • Job security - Good
Dislikes

the thing i dont like about amazon

  • Skill development - Poor
  • +3 more
Read 3 Operations reviews

Operations salary at Amazon

reported by 18 employees
₹2.6 L/yr - ₹7 L/yr
9% more than the average Operations Salary in India
View more details

What Amazon employees are saying about work life

based on 25.2k employees
62%
53%
69%
77%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Amazon Benefits

Submitted by Company
Healthcare & Financial Benefits
Parental Leave & PTO
Professional Development
Employee Assistance Program (EAP)
Submitted by Employees
Work From Home
Job Training
Health Insurance
Free Transport
Cafeteria
Soft Skill Training +6 more
View more benefits

Compare Amazon with

Flipkart

4.0
Compare

TCS

3.7
Compare

Google

4.4
Compare

Netflix

4.5
Compare

eBay

3.8
Compare

Wipro

3.7
Compare

Microsoft Corporation

4.0
Compare

Meesho

3.7
Compare

Myntra

4.0
Compare

Snapdeal

3.8
Compare

Uber

4.2
Compare

Accenture

3.8
Compare

Etsy

4.2
Compare

Tesla

4.2
Compare

Deloitte

3.8
Compare

Infosys

3.6
Compare

Cognizant

3.8
Compare

Apple

4.3
Compare

IBM

4.0
Compare

Facebook

4.3
Compare

Similar Jobs for you

Program Manager at Amazon India Software Dev Centre Pvt Ltd

Prayagraj / Allahabad, Varanasi + 4

12-14 Yrs

₹ 20-23 LPA

Program Manager at Amazon India Software Dev Centre Pvt Ltd

Bangalore / Bengaluru

5-14 Yrs

₹ 20-23 LPA

Program Manager at Amazon India Software Dev Centre Pvt Ltd

Hyderabad / Secunderabad

8-13 Yrs

₹ 25-45 LPA

Program Manager at Amazon India Software Dev Centre Pvt Ltd

Hyderabad / Secunderabad

7-19 Yrs

₹ 20-23 LPA

Program Manager at Amazon India Software Dev Centre Pvt Ltd

Chennai

5-14 Yrs

₹ 20-23 LPA

Program Manager at Amazon India Software Dev Centre Pvt Ltd

Bangalore / Bengaluru

6-14 Yrs

₹ 20-23 LPA

Program Manager at Amazon India Software Dev Centre Pvt Ltd

Hyderabad / Secunderabad

4-16 Yrs

₹ 18-20 LPA

Program Manager at Amazon India Software Dev Centre Pvt Ltd

Bangalore / Bengaluru

5-14 Yrs

₹ 20-23 LPA

Business Intelligence Engineer at Amazon India Software Dev Centre Pvt Ltd

Hyderabad / Secunderabad

0-10 Yrs

₹ 22.5-27.5 LPA

Program Manager 2 at Amazon India Software Dev Centre Pvt Ltd

Hyderabad / Secunderabad

5-14 Yrs

₹ 20-23 LPA

Prog Mgr II, Ops Excellence, (GO-AI)

12-17 Yrs

New Delhi

15hr ago·via naukri.com

Customer Success Manager

5-6 Yrs

Kolkata, Mumbai, New Delhi +4 more

15hr ago·via naukri.com

Content Reviewer

0-5 Yrs

Hubli, Mangaluru, Mysuru / Mysore +2 more

15hr ago·via naukri.com

Transportation Representative, NOC

0-4 Yrs

Madurai, Tiruppur, Salem +3 more

15hr ago·via naukri.com

Content Reviewer, Amazon

0-5 Yrs

Hubli, Mangaluru, Mysuru / Mysore +2 more

15hr ago·via naukri.com

Data Associate

0-5 Yrs

New Delhi

15hr ago·via naukri.com

CAP Quality Analyst

5-8 Yrs

Madurai, Tiruppur, Salem +3 more

15hr ago·via naukri.com

Enterprise Account Manager - FSI

6-8 Yrs

Mumbai, Nagpur, Thane +3 more

15hr ago·via naukri.com

Program Manager -III, GOAI, (GO-AI)

12-14 Yrs

Prayagraj / Allahabad, Varanasi, Ghaziabad +3 more

15hr ago·via naukri.com

Lead Software Developer - Java

5-10 Yrs

Bangalore / Bengaluru

15hr ago·via naukri.com
write
Share an Interview