Amazon Operations Interview Questions, Process, and Tips

Tell me something about yourself.

Have you gone through the JD?

Do you have any questions for me?

Tell me about your work experience and your role?

Tell me about any one innovative project you have done during your previous work?

What will you do if a customer has typed the wrong pin code (a false Pin code may lead the courier to the wrong location)? How will you rectify this problem?

Q1. Tell me about yourself.
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Q2. Tell me about your work experience.
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Q3. What will you do to start a new manufacturing unit for your company?
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Q4. Please help me design a warehouse for sports shoes (box dimension 2ft/1ft) and since you are from North India, tell me where shall it be located in North India?
Ans. 
A warehouse for sports shoes with 2ft/1ft box dimensions should be located near major transportation hubs in North India.
• Consider proximity to major highways and railways for easy transportation

• Ensure the warehouse has ample space for storage and movement of goods

• Install proper ventilation and temperature control systems to maintain shoe quality

• Implement a robust inventory management system to track stock levels and pr...read more
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Q5. Give me a situation where you have used your analytical skills?
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Q6. Share an instance where you have argued and you lost that argument.
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Q1. Duration: 45 mins Introduction. Asked about gap in workex. Answered about freelancing & time with family.
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Q1. Duration: 25 mins. 1. Asked If had ques that could not be asked in last round. Asked a few again. 2. He said he had only 2 questions to ask. He asked instances especially from workex: a. Tell me an inst...read more
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Q1. Role: BOLD Manager. Duration: 25 mins General discussion about the role and some HR based questions. I was asked the full form of BOLD (the role for which I was interviewing), discussion on key delivera...read more
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Q1. Duration: 50 mins 1. Started with a point mentioned on CV that highlighted cost saving, what was my contribution and some cross questioning on the numbers mentioned. 2. Was asked to tell about an ins...read more
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Q1. Role: BOLD Manager Duration: 45 mins Do you know about BOLD ?
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Q1. Duration: 25 mins. Asked about what I felt was my best achievement in CV.
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Q1. Duration: 70 mins 1.Checked upon previous experience. 2. Few small transportation and warehouse setup cases. Each question was grilled upon for both depth and breadth.
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Q1. Duration: 15 mins. 1. Checked upon leadership skills based on previous experience(Tried to correlate with 14 Amazon Leadership Principles).
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Q1. Role: Program Manager. Duration: 20 mins (only 1 round). One guy - I1 in the room and another guy- I2 (much senior) on VC. Both of them introduced themselves and what they do at Amazon. 1. I1: Now tell ...read more
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Q1. Share details of your work experience.
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Q2. How to improve supply chain operation's profitability?
Ans. 
Improving supply chain profitability can be achieved through optimizing inventory management, reducing lead times, and enhancing supplier relationships.
• Optimize inventory management to reduce excess inventory and stockouts

• Reduce lead times by improving forecasting accuracy and streamlining processes

• Enhance supplier relationships to negotiate better pricing and improve delivery times

• Implement technology solutions such a...read more
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Q3. Describe the work you did in your previous job.
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Q4. What is difference between private and government organization?
Ans. 
Private organizations are owned by individuals or groups, while government organizations are owned by the state.
• Private organizations are profit-driven, while government organizations are service-driven.

• Private organizations have more flexibility in decision-making, while government organizations have more regulations and bureaucracy.

• Private organizations have more autonomy in hiring and firing employees, while governm...read more
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Q5. How to improve business operations in partnership with government organizations?
Ans. 
Collaborate with government organizations to streamline processes, reduce bureaucracy, and leverage resources.
• Identify areas of overlap and inefficiency

• Establish clear communication channels and regular meetings

• Develop shared goals and metrics for success

• Leverage government resources and expertise

• Advocate for policy changes that benefit both parties

• Examples: Public-private partnerships for infrastructure projects, join
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Q6. How to improve customer experience?
Ans. 
Improving customer experience can be achieved by personalizing interactions, providing timely support, and gathering feedback.
• Personalize interactions by using customer data to tailor recommendations and offers

• Provide timely support through multiple channels such as chat, email, and phone

• Gather feedback through surveys, social media, and customer reviews to identify areas for improvement

• Use customer feedback to make ne...read more
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Q7. How to lower the costs?
Ans. 
Lowering costs can be achieved through various methods.
• Analyze expenses and identify areas where costs can be reduced

• Negotiate with suppliers for better prices

• Implement lean manufacturing or Six Sigma methodologies

• Automate processes to reduce labor costs

• Outsource non-core functions to reduce overhead costs
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Q1. The HR asked me to introduce myself.
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Q2. He asked me that why I was interested to work here.
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