i
Muthoot Housing Finance Company
Filter interviews by
I applied via Company Website
Handling customers requires active listening, empathy, and problem-solving skills.
Listen actively to understand their concerns and needs
Show empathy and understanding towards their situation
Provide solutions and options to resolve their issues
Maintain a positive and professional attitude throughout the interaction
Follow up with the customer to ensure their satisfaction
Handle difficult customers with patience and tact
Top trending discussions
I applied via Naukri.com
posted on 25 Feb 2021
I applied via Campus Placement and was interviewed in Aug 2020. There was 1 interview round.
I logged a total of 500 files.
I logged 500 files in my previous role as a Relationship Manager.
I maintained a detailed record of each file, including client information and transaction history.
The files were organized and easily accessible for reference and analysis.
I ensured accuracy and completeness in logging the files, minimizing errors and discrepancies.
The files included various types of documents such as contrac
posted on 5 Dec 2020
I applied via Walk-in and was interviewed before Dec 2019. There was 1 interview round.
The HR department does not call employees for resignation as it is not their responsibility.
HR department is responsible for hiring, onboarding, and managing employee benefits
The decision to terminate an employee is made by the employee's manager or higher-ups
HR may facilitate the termination process, but they do not initiate it
If an employee feels pressured to resign, they should speak to HR or higher-ups for support
H...
posted on 27 Mar 2021
I applied via Walk-in and was interviewed in Sep 2020. There was 1 interview round.
posted on 21 Sep 2022
I applied via Walk-in and was interviewed in Mar 2022. There was 1 interview round.
We have a large market with a significant number of connectors/DSAs connected with us.
Our market is extensive, covering various industries and sectors.
We have a strong network of connectors/DSAs who help us reach out to potential clients.
Currently, we have around 50 connectors/DSAs connected with us.
Our focus is on building and maintaining long-term relationships with our clients and partners.
posted on 9 Dec 2022
I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 2 interview rounds.
posted on 12 May 2023
I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 3 interview rounds.
posted on 7 May 2022
I applied via Naukri.com and was interviewed in Apr 2022. There was 1 interview round.
based on 3 interviews
Interview experience
based on 9 reviews
Rating in categories
Relationship Manager
173
salaries
| ₹2 L/yr - ₹4.5 L/yr |
Branch Manager
59
salaries
| ₹2.7 L/yr - ₹8 L/yr |
Branch Credit Manager
27
salaries
| ₹3 L/yr - ₹6.8 L/yr |
Relationship Officer
26
salaries
| ₹1.7 L/yr - ₹3.5 L/yr |
Credit Manager
22
salaries
| ₹2.8 L/yr - ₹7.8 L/yr |
Home Credit Finance
Hero FinCorp
BA Continuum
Hinduja Leyland Finance