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Muthoot Housing Finance Company
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Muthoot Housing Finance Company Collections Executive Interview Questions and Answers
Muthoot Housing Finance Company Collections Executive Interview Experiences
1 interview found
I applied via Referral and was interviewed in Oct 2022. There were 2 interview rounds.
(4 Questions)
- Q1. Tell me about yourself
- Ans.
I am an experienced Collection Executive with a strong track record in recovering outstanding debts.
Experienced Collection Executive
Proven track record in debt recovery
Strong negotiation and communication skills
Ability to work under pressure
Proficient in using collection software
Excellent problem-solving abilities
- Q2. Where you need a job change
- Ans.
I am looking for a job change to explore new opportunities and challenges.
Seeking a role with more growth potential
Want to work in a different industry to broaden my skillset
Desire to work in a more collaborative team environment
Looking for a company with better work-life balance
Interested in a position that aligns more closely with my long-term career goals
- Q3. My name is SAKTHIMURUGAN.J Iam from Pondicherry I have completed my bachelor degree in BCA from cooperative college Pondicherry,Bharathiar University Coimbatore.
- Q4. I am working here offroll sir so I will continue my work here sir which was given to me on roll
Interview Preparation Tips
- Work relative
Top trending discussions
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Anonymous
posted on 10 Sep 2020
I applied via Referral and was interviewed in Mar 2020. There were 3 interview rounds.
Interview Questionnaire
6 Questions
- Q1. What is a CIBIL
- Ans.
CIBIL is a credit information company that maintains credit records of individuals and companies.
CIBIL stands for Credit Information Bureau (India) Limited.
It is a credit information company that collects and maintains credit records of individuals and companies.
CIBIL score is a three-digit number that represents an individual's creditworthiness.
Lenders use CIBIL score to evaluate the creditworthiness of an individual ...
- Q2. What is a collection
- Ans.
Collection refers to the process of recovering unpaid debts from individuals or businesses.
Collection involves contacting debtors to remind them of their outstanding debts
It may involve negotiating payment plans or settlements
Collection agencies may be hired to assist in the process
Legal action may be taken if debts remain unpaid
Collections can be for various types of debts, such as credit card bills, medical bills, or
- Q3. What is a loan
- Ans.
A loan is a sum of money borrowed from a lender that is expected to be paid back with interest over a set period of time.
A loan involves borrowing money from a lender
The borrower is expected to pay back the loan with interest
The repayment period is typically set in advance
Loans can be secured or unsecured
Examples of loans include mortgages, car loans, and personal loans
- Q4. If customer don't payment then what are you doing
- Ans.
If a customer doesn't make payment, I would follow up with them through phone calls, emails, and letters to remind them of their outstanding balance and discuss payment options.
Initiate contact with the customer to remind them of their outstanding balance
Discuss payment options and negotiate a payment plan if necessary
Document all communication and follow-up regularly
Escalate the issue to a supervisor or legal team if
- Q5. What is your hobbies
- Q6. Some math calculation like presented question
Interview Preparation Tips
Skills evaluated in this interview
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Anonymous
posted on 15 Jun 2021
I applied via Recruitment Consultant and was interviewed before Jun 2020. There were 4 interview rounds.
Interview Questionnaire
7 Questions
- Q1. Tell me about your self.
- Q2. Why I should hire this company
- Q3. What's your experience
- Q4. Why you previous company leaving? Reason.
- Q5. Describe your location
- Q6. Now mostly ask how to face covid lockdwn?
- Q7. Can you work night shift ? Female not Allowed but it's only check your confidence so you say directly..yes.
Interview Preparation Tips
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Anonymous
posted on 22 Jul 2024
(5 Questions)
- Q1. Tell us a little bit about yourself?
- Q2. Why do you want to work in company?
- Q3. My self surinder singh i belong to hindu family I am married in a Brahmin family and I have a daughter,My wife is a teacher, I have a younger brother who is a gym trainer, My father works in a transport co...
- Q4. I joined this company because I needed a job and I needed money too
- Q5. When I worked in this company, I really enjoyed it. I was paid for every effort I made and that is why I continued with this job.
Interview Preparation Tips
I appeared for an interview in May 2024.
(2 Questions)
- Q1. Collection kaise kiya jata h
- Q2. Costomar se paisa kaise nilkloge
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Sep 2022. There were 2 interview rounds.
(8 Questions)
- Q1. Apne bare me bataye ap ..Ap kya krte hai ..Kahan se hain
- Q2. Meri company se pahle apne kahi job kiya hai ya nhi
- Q3. Aap mere yahan kam kar lenge ya nhi ..?
- Q4. Ye job apko Kisne batayi hai
- Q5. Es job me apko saare niyam ka palan karna hoga jo company chahati h ek collection executive se
- Q6. Aap kahan pdhe hain
- Q7. Apke ghar me aur kon kon hai
- Q8. Apki shadi ho gyi hai ya nhi
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jun 2022. There were 2 interview rounds.
(3 Questions)
- Q1. What is your Qualifications
- Q2. What is your Current Location
- Q3. What is your Current Salary
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.
(2 Questions)
- Q1. What and how did your company handle
- Ans. Me company me collection area executive Or I started working in the company smartly or due to non-payment of proper loan or EMI to the customer, the problem of utilization is going to be there
- Q2. How much time did you work in this company?
Interview Preparation Tips
Selected
I appeared for an interview before Mar 2024.
(2 Questions)
- Q1. How can we resolve the issue if a customer does not pay their EMI on time?
- Ans.
We can resolve the issue by contacting the customer, offering payment plans, and escalating if necessary.
Contact the customer to remind them of the missed payment and inquire about the reason for delay.
Offer flexible payment plans or extensions to help the customer catch up on their payments.
Escalate the issue to a higher authority or collections agency if the customer continues to default on payments.
Maintain clear co...
- Q2. How can we address a situation in which a customer has passed away?
- Ans.
Addressing the situation of a deceased customer requires sensitivity and empathy.
Express condolences to the family of the deceased customer
Request for a death certificate or obituary as proof
Update customer records to reflect the deceased status
Cease all collection efforts and close the account
Offer assistance in settling any outstanding debts with the estate
How can we collect payments from customers?
Interview Preparation Tips
Ishrar Saifi
I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.
Speek clearly & confidently only
(2 Questions)
- Q1. Salary discussion
- Q2. About your last experience
Interview Preparation Tips
- Legal Notices
- Legal tools
- Advance Excel
- Letter Drafting
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Muthoot Housing Finance Company Interviews By Designations
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Muthoot Housing Finance Company Collections Executive Reviews and Ratings
based on 2 reviews
Rating in categories
|
Relationship Manager
172
salaries
|  ₹2 L/yr - ₹4.5 L/yr |
|
Branch Manager
59
salaries
| ₹2.7 L/yr - ₹8 L/yr |
|
Assistant Manager
28
salaries
| ₹3 L/yr - ₹5.4 L/yr |
|
Branch Credit Manager
27
salaries
| ₹3 L/yr - ₹6.8 L/yr |
|
Relationship Officer
26
salaries
| ₹1.7 L/yr - ₹3.5 L/yr |
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