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Muthoot Fincorp
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Muthoot Fincorp Junior Customer Service Executive Interview Questions and Answers
Muthoot Fincorp Junior Customer Service Executive Interview Experiences
3 interviews found
Selected
I applied via Referral and was interviewed in Oct 2024. There were 2 interview rounds.
General about financial
(2 Questions)
- Q1. About the company
- Q2. Self introduction
Interview Preparation Tips
(2 Questions)
- Q1. Banking function
- Ans.
Banking function involves managing financial transactions, providing customer support, and ensuring compliance with regulations.
Banking functions include accepting deposits, processing withdrawals, and facilitating transfers.
Customer service in banking involves assisting customers with account inquiries, resolving issues, and providing information on products and services.
Compliance with regulations such as anti-money ...
- Q2. RBI functions and regulations
- Ans.
RBI functions as the central bank of India, regulating the country's monetary policy and overseeing financial institutions.
Regulates monetary policy in India
Oversees financial institutions
Issues currency and manages foreign exchange reserves
Supervises payment systems and banking operations
Banking questions and related topic company details
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Nov 2023. There were 2 interview rounds.
Questions about NBFC muthoot fincorp and mathametical reasoning
(2 Questions)
- Q1. What do you know about NBFC
- Ans.
NBFC stands for Non-Banking Financial Company, which are financial institutions that provide banking services without meeting the legal definition of a bank.
NBFCs are regulated by the Reserve Bank of India (RBI) in India.
They cannot accept demand deposits like banks but can offer various other financial services such as loans, credit facilities, and investments.
Examples of NBFCs include Bajaj Finance, Muthoot Finance,
- Q2. Tell me about your self
Interview Preparation Tips
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Shri Gaming
posted on 2 Dec 2024
Selected
I applied via Company Website and was interviewed in Nov 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Introdution about my profile
- Q2. Informed about my experience education and hobbies
(2 Questions)
- Q1. Manager round last round
- Q2. Asking about experience asked to write email on paper by providing a scenario for mail
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Anonymous
posted on 22 Aug 2024
(1 Question)
- Q1. About yourself and your experience
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Anonymous
posted on 22 Feb 2024
Selected
I applied via Approached by Company and was interviewed in Jan 2024. There was 1 interview round.
(1 Question)
- Q1. Tell me about yourself
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KARAN KUMAWAT
posted on 22 May 2024
(1 Question)
- Q1. Customer queries
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Anonymous
posted on 1 Nov 2024
Selected
I applied via Recruitment Consulltant and was interviewed before Nov 2023. There were 2 interview rounds.
Mathematics, general knowledge
(3 Questions)
- Q1. Why did you decide to apply to this role?
- Q2. Tell me about yourself
- Q3. Why are you leaving your current role?
Interview Preparation Tips
- Computer skills
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improve your personal brand and make your linkedin profile
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Shriram Finance
Anonymous
posted on 27 Oct 2021
I applied via Company Website and was interviewed before Oct 2020. There were 4 interview rounds.
Interview Questionnaire
5 Questions
- Q1. Package details
- Q2. CTC and enrollment
- Q3. Personal details
- Q4. Carrer oreinted
- Q5. Previous work exp
Interview Preparation Tips
Customer Service Manager Interview Questions & Answers
Muthoot Finance
Anonymous
posted on 30 Jun 2022
I applied via Company Website and was interviewed in May 2022. There were 2 interview rounds.
(5 Questions)
- Q1. What is the role in muthoot finance
- Ans.
The role of Customer Service Manager in Muthoot Finance is to oversee customer service operations and ensure customer satisfaction.
Managing and training customer service staff
Developing and implementing customer service policies and procedures
Resolving customer complaints and issues
Maintaining customer satisfaction levels
Collaborating with other departments to improve customer experience
- Q2. What do u mean by muthoot finance
- Q3. How to convince the customer that muthoot is best
- Ans.
We can convince the customer that Muthoot is the best by highlighting our unique features and excellent customer service.
Emphasize our years of experience and expertise in the industry
Highlight our competitive interest rates and flexible repayment options
Mention our wide network of branches and convenient online services
Provide examples of satisfied customers and positive reviews
Offer personalized solutions and go abov
- Q4. Who is the compitetare
- Ans.
I'm sorry, I don't understand the question. Could you please rephrase or provide more context?
Please clarify the question or provide more context
I'm not sure what you mean by 'compitetare'
Could you please repeat or rephrase the question?
- Q5. What is there activity day to day
- Ans.
The Customer Service Manager's day-to-day activities involve managing customer inquiries, supervising customer service representatives, and ensuring customer satisfaction.
Managing customer inquiries and complaints
Supervising and training customer service representatives
Developing and implementing customer service policies and procedures
Monitoring customer satisfaction levels and implementing improvements
Collaborating w...
Interview Preparation Tips
- Business Analysis
- Administration
- Communication Skills
- Development
- Office
- Banking
- Analytical skills
- Market Research
- Marketing
Muthoot Fincorp Interview FAQs
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Muthoot Fincorp Interviews By Designations
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Muthoot Fincorp Junior Customer Service Executive Interview Process
based on 3 interviews
Interview experience
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Muthoot Fincorp Junior Customer Service Executive Reviews and Ratings
based on 1 review
Rating in categories
|
Customer Service Executive
1.5k
salaries
|  ₹1 L/yr - ₹3.9 L/yr |
|
Branch Manager
605
salaries
| ₹1.2 L/yr - ₹6.3 L/yr |
|
Area Manager
218
salaries
| ₹3.2 L/yr - ₹10.1 L/yr |
|
Assistant Manager
195
salaries
| ₹1.3 L/yr - ₹5.2 L/yr |
|
Branch Incharge
192
salaries
| ₹1 L/yr - ₹4.5 L/yr |
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