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Mike Sierra HealthCare CSR Executive Interview Questions and Answers

Updated 20 Jan 2025

Mike Sierra HealthCare CSR Executive Interview Experiences

3 interviews found

CSR Executive Interview Questions & Answers

user image Anonymous

posted on 20 Jan 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - HR 

(3 Questions)

  • Q1. What is your previous work experience?
  • Q2. Why did you leave the previous job ?
  • Q3. How long do you intend to work with the company ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Of you are looking to work as a csr and ok with working alternate Saturdays this is a good company. The work is simple and easy. The night shift manager Sarik is a gem of a person who is always supporting and ready to help. If it wasn't for him people wouldn't have stayed long enough in the company.

CSR Executive Interview Questions & Answers

user image Tapan Pandya

posted on 17 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What was the previous company you worked with ?
  • Ans. 

    I previously worked at XYZ Corp, a multinational technology company specializing in software development and IT solutions.

    • Worked as a CSR Executive handling customer inquiries and resolving issues

    • Collaborated with cross-functional teams to improve customer satisfaction

    • Utilized CRM software to track customer interactions and feedback

  • Answered by AI
  • Q2. The reason for leaving your previous company
  • Ans. 

    Seeking new challenges and growth opportunities in a more aligned company.

    • Desire for career advancement

    • Looking for a company with better cultural fit

    • Seeking new challenges and learning opportunities

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This is an amazing company to work with. It is about handling USA and Canada customers regarding pet product purchases. The night shift is best in terms of work pressure and atmosphere. The night shift manager Sarik is amazingly supportive and always stands up for his team. He makes sure his team enjoys their work and the overall atmosphere is such that one would enjoy working. The only downside is you need to work alternate Saturdays. It's a fun place to work and Sarik also supports the team in learning new things

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CSR Executive Interview Questions & Answers

user image Anonymous

posted on 22 Oct 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - Case Study 

They give you a case study to read which includes scenarios and you have to answer few question.

Round 2 - One-on-one 

(2 Questions)

  • Q1. General insights, your basic intro
  • Q2. Skill set based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - You need to have a good hold on english language both written and oral, if you have excel knowledge, it's a plus.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Can you provide a self-introduction along with a brief explanation of your job profile?
  • Q2. What key roles are performed in your company to enhance productivity?
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Their will be set of questions u have to clear the first round in aptitude

Round 2 - One-on-one 

(2 Questions)

  • Q1. They will ask about the previous experience if any
  • Q2. And about sales

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn more about sales
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. I need this job
  • Q2. I'll tell you whatever you ask me.
  • Q3. Any question you ask, I will answer it.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction, previous experience, last salary, reason for exiting last organisation
Round 3 - One-on-one 

(1 Question)

  • Q1. Quality and operation department questions
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Basic HR Operations
Round 2 - HR 

(1 Question)

  • Q1. On HR compliances and HR Practices for EE

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and brush up on HR compliances along with new Employee Engagement Practices.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

They are ask qutions on Denials,Ram.

Round 2 - Group Discussion 

Denials and some Ram quetion

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Related to Current work and according to you Resume
Round 2 - HR 

(1 Question)

  • Q1. General discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Being honestly

Mike Sierra HealthCare Interview FAQs

How many rounds are there in Mike Sierra HealthCare CSR Executive interview?
Mike Sierra HealthCare interview process usually has 1-2 rounds. The most common rounds in the Mike Sierra HealthCare interview process are One-on-one Round, Case Study and HR.
What are the top questions asked in Mike Sierra HealthCare CSR Executive interview?

Some of the top questions asked at the Mike Sierra HealthCare CSR Executive interview -

  1. How long do you intend to work with the company...read more
  2. What is your previous work experien...read more
  3. Why did you leave the previous jo...read more

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Mike Sierra HealthCare CSR Executive Interview Process

based on 3 interviews

Interview experience

5
  
Excellent
View more

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Mike Sierra HealthCare CSR Executive Reviews and Ratings

based on 1 review

1.0/5

Rating in categories

3.0

Skill development

1.0

Work-life balance

2.0

Salary

1.0

Job security

2.0

Company culture

1.0

Promotions

1.0

Work satisfaction

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