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Microsoft Corporation Technical Support Engineer Interview Questions, Process, and Tips for Experienced
Updated
25 Sep 2024
Top Microsoft Corporation Technical Support Engineer Interview Questions and Answers for Experienced
- Q1. How do we solve the power bi report refresh issue, if the credentials are fine and report is refreshing fine at desktop ?
- Q2. What would you do if there is an escalation and no solution is present currently
- Q3. Comms : a computer is broken and you have to guide a non tech savvy user over the phone to fix it
5 Microsoft Corporation Technical Support Engineer Interview Experiences for Experienced
20 questions found
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Popular
Anonymous
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
Technical Round (1 Question)
- Q1. Basic networking questions including dns dhcp tcp ssl Add Answer
Interview experience
Average
Difficulty level
Hard
Duration
More than 8 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Feb 2023.
5 Interview Rounds
1
Technical Round (1 Question)
- Q1. Mobile Device Management related View Answers (1)
2
Technical Round (2 Questions)
- Q1. Deep dive through Mobile Device Management View Answers (1)
- Q2. AirWatch & Intune Add Answer
3
Behavioral Round (1 Question)
- Q1. About the Previous Work Discussion Add Answer
4
HR Round (1 Question)
- Q1. About Package & Previous Work Experience Add Answer
5
Behavioral Round (1 Question)
- Q1. Final Confirmation for Joining Add Answer
Sameer Agarwal
Interview Questions
- Q1. Make sure that post you are applying you have at least L2 knowledge on that. If possible always support your reply with examples. explain what you did in the pa...read more
View Answers (1)
- Q2. I was asked on Intune technology as I had applied for the same
Add Answer
- Q3. Why your are leaving your current organization and want to join MS?
Add Answer
- Q4. What would you do if there is an escalation and no solution is present currently
View Answers (1)
- Q5. Comms : a computer is broken and you have to guide a non tech savvy user over the phone to fix it
View Answers (1)
- Q6. Knowledge on Autopilot, configuration policies, conditional access. APN, etc
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Listen question properly and give related answers, avoid guessing and flukes.
What people are saying about Microsoft Corporation
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a customer success manager
1w
4 Offers, which to select?
I’m at a crossroads and could use some advice!
I’ve received 4 offers for a CSAM role from Sprinklr, Whatfix, Automation Anywhere, and CleverTap. The compensation is quite similar across all of them, so that’s not the deciding factor.
I’m looking for insights on work culture, career growth, and long-term opportunities at these companies. If you’ve worked at or with any of them (or just have some insider knowledge), I’d really appreciate your perspective.
Which one would you pick and why?
Got a question about Microsoft Corporation?
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I applied via Company Website and was interviewed in Aug 2021.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (1 Question)
- Q1. Technical interview mostly to Job Description and the things mentioned in my resume Add Answer
3
Technical Round (1 Question)
- Q1. Managerial technical regarding technical concepts and previous work history Add Answer
4
Technical Round (1 Question)
- Q1. Technical mock interviews where I was given a scenario to enact Add Answer
5
One-on-one Round (1 Question)
- Q1. Director interview round as why I was switching and other technical aspects Add Answer
Interview Preparation Tips
Topics to prepare for Microsoft Corporation Technical Support Engineer interview:
Go through job description and try to be aware of as much things mentioned in job description
Be confident
- Windows Active Directory
- Replication
- Group policy
- Tools used in active directory
- PKI
Go through job description and try to be aware of as much things mentioned in job description
Be confident
Microsoft Corporation interview questions for designations
I applied via Referral and was interviewed in Aug 2021.
5 Interview Rounds
Interview Questions
- Q1. How do we solve the power bi report refresh issue, if the credentials are fine and report is refreshing fine at desktop ?
View Answers (2)
- Q2. What all modes are there to get data from different sources in Power BI ?
View Answers (1)
- Q3. There are 3 modes Import, direct and live connections.
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Think out loud even if you have not faced a certain given scenario.
Skills evaluated in this interview
Interview questions from similar companies
Interview experience
Excellent
Difficulty level
Moderate
Duration
4-6 weeks
Result
Not Selected
I applied via Company Website and was interviewed in Oct 2024.
3 Interview Rounds
1
Technical Round (2 Questions)
- Q1. How does internet works Add Answer
- Q2. HTTP codes SQL troubleshooting Add Answer
2
Technical Round (1 Question)
- Q1. SQL python java Add Answer
3
HR Round (2 Questions)
- Q1. Salary negotiations Add Answer
- Q2. Work shifts questions Add Answer
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Sep 2023.
5 Interview Rounds
1
Aptitude Test Round
Computer based examination
2
One-on-one Round (1 Question)
- Q1. Basic Technical Questions Add Answer
3
One-on-one Round (1 Question)
- Q1. Intermediate level technical interview Add Answer
4
One-on-one Round (1 Question)
- Q1. Manager Interview Add Answer
5
HR Round (1 Question)
- Q1. Interview with HR Add Answer
Interview Preparation Tips
Topics to prepare for Zoho Technical Support Engineer interview:
- Computer Networking
- Operating Systems
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Aptitude Test Round
This was well organised.
2
Aptitude Test Round
Very well organised.
3
Technical Round (1 Question)
- Q1. 1 hour discussion and very good and interactive. Mostly on final year cse subjects. Add Answer
AJAY VIMAL
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
Technical Round (2 Questions)
- Q1. 2 rounds conducted 1st was technical were the question mainly consist of linux commands and sql basic plus scenario based questions. 2nd round was managerial ro...read more Add Answer
- Q2. Dml,ddl, how to open process in linux View Answers (1)
Skills evaluated in this interview
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Dec 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Technical Round (10 Questions)
- Q1. Admin Questions :- What is Relationships what are types of relationships View Answers (4)
- Q2. Questions on sharing security , What is OWD ? View Answers (1)
- Q3. What profile and permissions set ? View Answers (1)
- Q4. Assignments rule and their types ? View Answers (2)
- Q5. Sharing security scenario and explain OWD organisation wide default ? View Answers (1)
- Q6. Flow question , How many types of flow explain ? View Answers (1)
- Q7. What is workflow and process builder ? View Answers (1)
- Q8. Difference between workflow and process builder? View Answers (1)
- Q9. Difference between screen flow and record trigger flow ? View Answers (2)
- Q10. What is MFA multifactor authentication ? View Answers (2)
3
Behavioral Round (1 Question)
- Q1. How do you handle pressure. If you get more tha 3-4 tickets at a time, How you deal with conflications , If your colleague not provide correct solution to user ...read more Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Do work hard developement part should be perfect mainly apex .
Skills evaluated in this interview
Microsoft Corporation Interview FAQs
How many rounds are there in Microsoft Corporation Technical Support Engineer interview for experienced candidates?
Microsoft Corporation interview process for experienced candidates usually has 3-4 rounds. The most common rounds in the Microsoft Corporation interview process for experienced candidates are Technical, One-on-one Round and Behavioral.
How to prepare for Microsoft Corporation Technical Support Engineer interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Microsoft Corporation. The most common topics and skills that interviewers at Microsoft Corporation expect are Technical Support, microsoft, Automation, customer support and Customer Service.
What are the top questions asked in Microsoft Corporation Technical Support Engineer interview for experienced candidates?
Some of the top questions asked at the Microsoft Corporation Technical Support Engineer interview for experienced candidates -
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People are getting interviews through
based on 3 Microsoft Corporation interviews
Company Website
Job Portal
Referral
33%
33%
33%
1% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Technical Support Engineer Interview Questions from Similar Companies
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Microsoft Corporation Technical Support Engineer
Salary
based on 411 salaries
₹4.1
L/yr - ₹25.1
L/yr
225%
more
than the average Technical Support Engineer Salary in India
View more details
Microsoft Corporation Technical Support Engineer Reviews and Ratings
based on 32 reviews
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