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Maruti Suzuki
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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I applied via Job Fair and was interviewed before Oct 2022. There were 3 interview rounds.
Technical, psychometry, Logical
Gear ratio is the ratio of the number of teeth on two gears that are meshed or two sprockets connected with a common roller chain, or the circumferences of two pulleys connected with a drive belt.
Gear ratio is calculated by dividing the number of teeth on the driven gear by the number of teeth on the driving gear.
Transaxle is a single mechanical unit that combines the functions of a transmission, differential, and axle...
Just basic test aptitude and basic automobile knowledge
SCR (Selective Catalytic Reduction) is a technology used in diesel engines to reduce nitrogen oxide emissions, while EGR (Exhaust Gas Recirculation) is a method to reduce emissions by recirculating exhaust gases back into the engine.
SCR uses a urea-based solution to convert NOx emissions into nitrogen and water vapor
EGR reduces emissions by recirculating a portion of exhaust gases back into the engine's combustion cham...
Retention is monitored through various metrics such as customer satisfaction surveys, repeat business rates, and customer complaints.
Customer satisfaction surveys are conducted regularly to gauge how satisfied customers are with the service provided.
Repeat business rates track how many customers return to use the service again, indicating their level of satisfaction.
Customer complaints are monitored and addressed promp...
EBITDA can be calculated by adding together a company's earnings before interest, taxes, depreciation, and amortization.
Calculate a company's net income
Add back interest, taxes, depreciation, and amortization to the net income
The formula for EBITDA is: EBITDA = Net Income + Interest + Taxes + Depreciation + Amortization
Example: Net Income = $100, Interest = $20, Taxes = $30, Depreciation = $10, Amortization = $5. EBITD
I applied via Referral and was interviewed before Sep 2023. There were 3 interview rounds.
Data interpretation & behaviour questions with aptitude
Topics related to automobile industry and recent trends
Experienced service manager with a strong track record in territory management and customer satisfaction.
Over 5 years of experience in managing service territories
Proven ability to exceed customer expectations and drive revenue growth
Skilled in team leadership and problem-solving
Strong communication and interpersonal skills
Previously managed a territory with 50+ accounts
Franchising is a business model where a company allows individuals to operate their own businesses using the company's name, branding, and support.
Franchising involves a franchisor (the company providing the franchise) and a franchisee (the individual operating the franchise).
Franchisees pay an initial fee and ongoing royalties to the franchisor in exchange for the right to use the company's brand and business model.
Fr...
Maruti Suzuki interview questions for designations
I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 4 interview rounds.
Psychometric test, aptitude test, basic technical test
Dealer profitability, Break even of workshop
I applied via Campus Placement and was interviewed before Nov 2020. There were 4 interview rounds.
I applied via Recruitment Consultant and was interviewed in Oct 2018. There was 0 interview round.
Top trending discussions
posted on 3 Feb 2025
posted on 11 Apr 2024
Business growth situation involves strategies to increase revenue and expand market share.
Identify target market segments for potential growth opportunities
Develop and implement marketing strategies to attract new customers
Analyze competitors and market trends to stay ahead in the industry
Focus on customer retention and satisfaction to drive repeat business
Invest in research and development to innovate products/service
posted on 18 May 2023
I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 2 interview rounds.
Improving CSI score can be achieved by focusing on customer satisfaction and addressing their concerns promptly.
Conduct regular surveys to gather feedback and identify areas of improvement
Train employees to provide excellent customer service
Address customer complaints promptly and effectively
Offer incentives for customers to provide positive feedback
Implement processes to ensure consistent and timely service
Communicate...
based on 7 interviews
Interview experience
based on 59 reviews
Rating in categories
Deputy Manager
2.2k
salaries
| ₹9.6 L/yr - ₹22.9 L/yr |
Assistant Manager
1.9k
salaries
| ₹7 L/yr - ₹20 L/yr |
Manager
1.9k
salaries
| ₹11.2 L/yr - ₹41 L/yr |
Territory Sales Manager
385
salaries
| ₹9.6 L/yr - ₹31.8 L/yr |
Senior Engineer
378
salaries
| ₹8 L/yr - ₹20 L/yr |
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