LIBERIUM GLOBAL RESOURCES Server Support Engineer Interview Questions and Answers

Q1. Sla,customer support ,azure,active directory
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Q1. Tell us about yourself.
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Q2. How did you spent your last Birthday?
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Q3. How did you spend your last weekend?
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Pronunciation Test, Typing Speed, AMCAT, Speak about your role model for a few minutes ... etc

Q1. How do you format a Pen Drive?
Ans. 
To format a Pen Drive, you can use the built-in formatting tool in Windows or Mac OS.
• Insert the Pen Drive into a USB port on your computer

• Open 'My Computer' or 'This PC' and right-click on the Pen Drive

• Select 'Format' from the drop-down menu

• Choose the file system (FAT32, exFAT, NTFS) and allocation unit size

• Click 'Start' to begin the formatting process
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Q2. Difference between SDD and HDD.
Ans. 
SSD is faster, more durable, and more expensive than HDD.
• SSD uses flash memory to store data, while HDD uses spinning disks.

• SSD has faster read/write speeds compared to HDD.

• SSD is more durable as it has no moving parts, while HDD can be prone to mechanical failure.

• SSD is more expensive per GB compared to HDD.

• Examples: SSD - Samsung 970 EVO, HDD - Seagate Barracuda
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Q3. After choosing format option on Pen Drive, 2 options pop up. Explain them.
Ans. 
The two options that pop up after choosing format option on a Pen Drive are Quick Format and Full Format.
• Quick Format: This option erases the file allocation table of the drive, making the data inaccessible, but does not actually delete the data. It is faster than Full Format.

• Full Format: This option erases all data on the drive by writing zeros to every sector. It is a more thorough and time-consuming process compared
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Q4. Why do you want to join this position?
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Q5. What is IP and how do I find it?
Ans. 
IP stands for Internet Protocol. It is a unique address assigned to each device connected to a network.
• An IP address is a numerical label assigned to each device connected to a computer network that uses the Internet Protocol for communication.

• To find your IP address on a Windows computer, you can open the Command Prompt and type 'ipconfig'.

• On a Mac, you can find your IP address by going to System Preferences > Network...read more
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Q1. Doora process, DSCP Process
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Q2. IPV4, NETWORK, ITIL , BLACK SCREEN OF DEATH
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Q1. Hello good morning what is your name
Ans. Hi mam my name is Naseem
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Q2. Which your experience
Ans. My experience in 12 years and 6 months
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Q3. Which jaboul in expected
Ans. I am tele calling job interested vice process and customer support
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Q4. Telecalling job roll in main skills
Ans. Telecalling first important listening skills and customer handling customer good talking to with me
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Q5. How we are the handling talk to customers
Ans. 
We handle customer interactions through various channels and prioritize effective communication.
• We have a dedicated customer support team that is trained to handle customer inquiries and concerns.

• We use multiple communication channels such as phone, email, and live chat to interact with customers.

• We prioritize active listening and empathy to understand customer needs and provide appropriate solutions.

• We maintain a know...read more
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Q1. What is bsod? What is networking? What is pst and ost fills? How using ost pst fills? What is out look? Some off questions etc
Ans. 
BSOD stands for Blue Screen of Death, a Windows error screen displayed when a system encounters a critical error. Networking refers to the practice of connecting computers and other devices to share resources. PST and OST files are used in Microsoft Outlook to store email data. Outlook is an email client developed by Microsoft.
• BSOD is a Windows error screen that appears when a critical system error occurs.

• Networking in...read more
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Q2. What is printer?
Ans. 
A printer is a device that produces text or graphics on paper or other media.
• Printers can be connected to computers or networks to produce physical copies of digital documents.

• There are different types of printers such as inkjet, laser, and dot matrix printers.

• Printers can be used for printing documents, photos, labels, and more.

• Common printer manufacturers include HP, Canon, Epson, and Brother.
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Normal basic technical question and some simple aptitude question which anyone can solve.

Q1. What is difference b/w Hardware and software
Ans. 
Hardware refers to physical components of a computer system, while software refers to programs and applications that run on the system.
• Hardware includes components such as the CPU, motherboard, RAM, and hard drive.

• Software includes programs such as Microsoft Office, web browsers, and antivirus software.

• Hardware is tangible and can be physically touched, while software is intangible and cannot be touched.

• Hardware can be...read more
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Q2. Where do you live. what is your favourate place to visit.
Ans. 
I live in New York City. My favorite place to visit is Central Park.
• I enjoy walking around the park and taking in the scenery

• I love visiting the Central Park Zoo and seeing the animals

• I often have picnics with friends and family on the Great Lawn

• During the winter, I like to go ice skating at Wollman Rink
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