Levi Strauss & Co. Customer Service Associate Interview Questions and Answers for Experienced

Q1. Brand knowledge of adidas all over the world
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Q1. Expand Cross Sale
Ans. 
Expanding cross sale involves identifying opportunities to sell additional products or services to existing customers.
• Analyze customer data to identify potential cross sale opportunities

• Train sales team on cross selling techniques

• Create targeted marketing campaigns to promote cross sale products

• Offer bundle deals or discounts for purchasing multiple products

• Follow up with customers post-sale to suggest complementary pr
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Q2. Steps Of making business growth
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Business growth involves strategic planning and implementation of various steps to increase revenue and expand market presence.
• Conduct market research to identify opportunities for growth

• Develop a comprehensive business plan outlining goals and strategies

• Invest in marketing and advertising to reach new customers

• Expand product or service offerings to meet customer needs

• Build strong relationships with customers and partn
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Q3. How to handle team
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Handling a team involves effective communication, delegation, motivation, and conflict resolution.
• Establish clear goals and expectations for the team.

• Communicate openly and regularly with team members.

• Delegate tasks based on team members' strengths and skills.

• Provide feedback and recognition to motivate team members.

• Address conflicts promptly and constructively.

• Lead by example and foster a positive team culture.

• Encoura...read more
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Q4. How to corporate with customer
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To corporate with customers, it is important to listen actively, communicate effectively, build trust, and provide excellent service.
• Listen actively to understand customer needs and concerns

• Communicate effectively by being clear, concise, and responsive

• Build trust by being honest, reliable, and following through on commitments

• Provide excellent service by going above and beyond to meet customer expectations
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Q5. Expand Kpi's Of retail
Ans. 
Key Performance Indicators (KPIs) in retail are metrics used to evaluate the success of a retail business.
• Sales revenue

• Customer satisfaction

• Inventory turnover rate

• Average transaction value

• Conversion rate

• Foot traffic

• Gross margin

• Return on investment (ROI)
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Performance of handling And Then Progress

General knowledge of the retail industry.

Q1. What motivated you to join the company? What motivates you? What demotivates you? Are you good at communicating with people?
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Q1. What is retail? Explain kpi
Ans. 
Retail is the process of selling goods or services directly to consumers through various channels.
• Retail involves the sale of products or services to customers through physical or online stores.

• It includes activities such as merchandising, inventory management, customer service, and marketing.

• KPI (Key Performance Indicator) is a measurable value that helps track the performance of a retail business. Examples include sa...read more
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There was a Aptitude Test with basic Questions about Store Management and also there was reasoning questions too for checking your mind setup.

Q1. One on one round will be on teams app.
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Q1. Again did one on one round with the area sales manager.
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Q1. Everyone need to talk to HR for discussion of Salary and Joining Date
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Q2. Be prepare for lots of questions related to your past experience
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Q1. Tell me about your self
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Q2. Store operations questions
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Q1. Explain previous experience
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Q1. Self intro, previous experience
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Q2. Expectation
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Q1. Previous experience
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Q2. Kpi
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