L&T Technology Services Interview Questions, Process, and Tips for Experienced

Ppk and Cpk are process capability indices used in Six Sigma to measure the ability of a process to produce output within specification limits.

• Ppk and Cpk are statistical measurements that assess how well a process is performing in relation to its specification limits.

• Ppk measures the potential capability of a process to produce output within specification limits, while Cpk measures the actual capability of a process t...read more

Different types of risks include financial, operational, strategic, compliance, and reputational risks.

• Financial risk: related to the potential loss of financial resources, such as market risk, credit risk, and liquidity risk.

• Operational risk: arises from internal processes, systems, or people, leading to errors, fraud, or disruptions.

• Strategic risk: involves the impact of business decisions on the organization's long-...read more

Probability plot curves denote the distribution of data points compared to a theoretical distribution.

• Probability plot curves help visualize how well a dataset fits a particular distribution.

• The curves can indicate if the data is normally distributed or follows a different distribution.

• Examples of probability plots include Q-Q plots and P-P plots.

FMEA is a systematic method for identifying and prioritizing potential failure modes in a process or product.

• FMEA involves identifying potential failure modes, their causes, and the effects of these failures.

• It assigns a severity, occurrence, and detection rating to each failure mode to prioritize them for mitigation.

• FMEA helps in proactively addressing potential issues to improve quality and reliability.

• Example: In au...read more

SPC stands for Statistical Process Control. It is a method of quality control that uses statistical methods to monitor and control a process.

• SPC helps in identifying and reducing variation in a process, leading to improved quality and consistency of products or services.

• It involves collecting and analyzing data to understand the performance of a process over time.

• If SPC is not implemented, there is a higher risk of pro...read more

Yes, I have experience in Supplier Quality Management.

• Managed supplier audits and evaluations

• Implemented supplier corrective action plans

• Developed supplier quality agreements

• Collaborated with suppliers to improve quality processes

Some quality standards include ISO 9001, Six Sigma, Lean Manufacturing, and Total Quality Management.

• ISO 9001: a set of international standards for quality management systems

• Six Sigma: a methodology aimed at improving processes by reducing defects

• Lean Manufacturing: focuses on minimizing waste and maximizing value

• Total Quality Management: an approach that involves all employees in continuous improvement

The 7 QC tools are a set of basic statistical tools used for quality control and improvement in manufacturing processes.

• Check sheet: Used to collect and analyze data in a systematic manner.

• Histogram: Represents data distribution visually to identify patterns and trends.

• Pareto chart: Helps prioritize issues by showing the most significant factors affecting quality.

• Cause-and-effect diagram (Ishikawa or fishbone diagram):...read more

Poka Yoke is a mistake-proofing technique used in manufacturing to prevent errors before they occur.

• Poka Yoke involves designing processes or products in a way that prevents mistakes or defects.

• Examples include using color coding for different parts to avoid mix-ups, or designing a shape that only fits in one way to prevent assembly errors.

• The goal of Poka Yoke is to eliminate defects by preventing human errors.

8D analysis is a problem-solving method used to identify, correct, and prevent recurring problems in manufacturing or service industries.

• 8D stands for Eight Disciplines, which are a set of steps to address quality issues.

• It involves forming a team, defining the problem, implementing temporary containment actions, identifying root causes, implementing permanent corrective actions, and preventing recurrence.

• Examples of t...read more

PPAP stands for Production Part Approval Process. It is a standardized process in the automotive industry to ensure suppliers meet quality requirements.

• PPAP is a set of guidelines developed by the Automotive Industry Action Group (AIAG) to establish a common understanding between suppliers and manufacturers.

• It involves submitting documentation such as design records, process flow diagrams, control plans, and measuremen...read more

Not doing PPAP can lead to delays in production, quality issues, and potential customer dissatisfaction.

• PPAP (Production Part Approval Process) is a necessary step in ensuring that all parts meet quality standards before production begins.

• Not doing PPAP can result in delays in production as parts may need to be reworked or replaced if they do not meet requirements.

• Skipping PPAP can lead to quality issues in the final p...read more

I expect to utilize my skills and experience to improve quality processes, drive continuous improvement, and contribute to the success of the organization.

• Opportunity to lead quality improvement initiatives

• Collaboration with cross-functional teams to ensure quality standards are met

• Opportunities for professional growth and development

• Contribution to the overall success of the organization

SPC stands for Statistical Process Control, a method used to monitor and control processes to ensure they are stable and in control.

• SPC involves collecting and analyzing data to understand variation in a process

• It helps identify when a process is out of control and in need of adjustment

• Common tools used in SPC include control charts, histograms, and Pareto charts

MSA stands for Measurement System Analysis. It is a method used to assess the measurement system's capability to provide accurate and reliable data.

• MSA helps in identifying sources of variation in measurement systems.

• It includes studies like Gage R&R (Repeatability and Reproducibility) to evaluate measurement system precision.

• MSA ensures that the measurement system is capable of providing accurate and reliable data...read more

Quality Engineers are responsible for ensuring products meet quality standards through testing and analysis.

• Develop and implement quality control systems

• Conduct tests and inspections to identify defects

• Analyze data to improve processes and reduce errors

• Collaborate with production teams to address quality issues

• Document findings and recommend improvements

I manage my daily work management by prioritizing tasks, creating to-do lists, setting deadlines, and utilizing time management techniques.

• Prioritize tasks based on urgency and importance

• Create to-do lists to keep track of tasks

• Set deadlines to ensure timely completion

• Utilize time management techniques such as Pomodoro technique or Eisenhower matrix

• Regularly review and adjust the plan as needed