Kreative Digitals AD Operations Executive Interview Questions and Answers

The assessment consists of four components: 1. Logical reasoning, 2. MS Excel, 3. PTP, and 4. Detail orientation.

Q1. What were your roles and responsibilities in your previous position?
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Q2. What is SAP, and how does it assist in the Procure-to-Pay (PTP) process?
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Q3. How you handle the vendors?
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Q1. What can you tell me about the salary structure, shifts, and benefits offered by the organization?
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Q2. What are your expectations and long-term goals?
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Q1. What is your style of Management?
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Q2. Distinguish between Leadership and Management?
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Q1. Tell me about your experience
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Q2. How have you contributed to revenue in your previous organization?
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Q1. How do you fit yourself in a team of Sales and Marketing with no alignment
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Q1. How does the buying group behave for deal conversion
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Q2. Why IBM
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Q3. Why you quitting your old organisation
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Q1. Tell me about your self
Ans. 
Experienced operations professional with a proven track record of leading teams to success.
• Over 5 years of experience in operations management

• Strong leadership skills with a focus on team development

• Implemented process improvements resulting in increased efficiency

• Excellent communication and problem-solving abilities
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Q2. KIPs discussion
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Q1. Attrition and shrinkage explain
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Attrition and shrinkage are common terms used in operations management to explain the loss of employees and resources.
• Attrition refers to the natural reduction in staff numbers due to resignations, retirements, or terminations.

• Shrinkage refers to the loss of resources such as inventory, equipment, or funds due to theft, damage, or errors.

• Both attrition and shrinkage can have a negative impact on operational efficiency ...read more
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Q2. Problem solving questions
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Q1. Tell me about your self
Ans. 
Experienced operations professional with a proven track record in leading teams to success.
• Over 5 years of experience in operations management

• Strong leadership skills with a focus on team development

• Implemented process improvements resulting in increased efficiency

• Excellent communication and problem-solving abilities
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Q2. Explain BPO KPIs
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BPO KPIs are key performance indicators used to measure the success of operations in a business process outsourcing company.
• BPO KPIs are metrics used to evaluate the performance of various operations within a BPO company.

• Examples of BPO KPIs include average handle time, first call resolution rate, customer satisfaction score, and agent utilization rate.

• These KPIs help BPO companies track and improve their operational e...read more
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Aptitude test is based on quantitative apptitude, English and computer

Q1. Mostly based on language you know
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Q2. Gave 1 small code to write
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Write a small code to reverse a string in an array of strings
• Iterate through each string in the array

• Use built-in functions or write a custom function to reverse each string

• Store the reversed strings back in the array
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Q1. Tell me about yourself
Ans. 
Experienced Operations Executive with a proven track record of optimizing processes and driving efficiency.
• Over 10 years of experience in operations management

• Successfully implemented cost-saving initiatives resulting in 20% reduction in expenses

• Led cross-functional teams to improve workflow and increase productivity

• Strong analytical skills and ability to identify areas for improvement

• Excellent communication and leader
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Q2. Why should I hire you
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Q1. Tell me about your self
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Q2. Why did you leave your job
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Q3. What do you think about your goal
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My goal is that I will do a good marketing job in a good company.
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Q4. Why do you want to join the company
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This company is good and I want to learn a lot from this company.
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Q5. Will you work hard or not
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Q6. Too much work or late
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Q7. My name is Reena. I have 2 years of sales experience. My profile is a sales executive. I am a graduate, I have done BA and I am doing MBA.
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Q1. Introduction about your self And y you want to switch job
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Q2. How many experience you have
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Q1. Explain about yourself ?
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Q2. Explain your role and responsibilities?
Ans. 
As an Operations Analyst, I am responsible for analyzing and improving operational processes to increase efficiency and productivity.
• Analyze operational processes to identify areas for improvement

• Develop and implement strategies to optimize efficiency

• Monitor key performance indicators to track progress

• Collaborate with cross-functional teams to streamline operations

• Generate reports and present findings to management
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