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Kotak Mahindra Bank Service Officer Interview Questions and Answers

Updated 8 Apr 2024

Kotak Mahindra Bank Service Officer Interview Experiences

10 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. About my pervious job
  • Q2. What is your pervious job role
  • Q3. About your customer experience
  • Q4. About your skill
Round 3 - One-on-one 

(2 Questions)

  • Q1. About service crossing sale product
  • Q2. Nothing about that.good job .with goodpeoy
Round 4 - One-on-one 

(1 Question)

  • Q1. About my customer experience

Interview Preparation Tips

Topics to prepare for Kotak Mahindra Bank Service Officer interview:
  • On insurance
Interview preparation tips for other job seekers - Keep work hard
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Work experience
Round 2 - HR 

(1 Question)

  • Q1. About work experience

Service Officer Interview Questions Asked at Other Companies

Q1. If we are not getting grid voltage then what we should do?
Q2. If I give u one product to sell how can u sell
Q3. Why banking industry
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. How many experience
  • Q2. New idea new project

Interview Preparation Tips

Interview preparation tips for other job seekers - Hard work your pension
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Counterfeit notes? , Death claim process,Risk category etc
  • Q2. Cross selling products knowledge check
Round 2 - One-on-one 

(1 Question)

  • Q1. FD premature process

Kotak Mahindra Bank interview questions for designations

 Service Delivery Officer

 (4)

 Customer Service Officer

 (2)

 Branch Service Officer

 (1)

 Credit Officer

 (5)

 Banking Officer

 (2)

 Collection Officer

 (1)

 Casa Sales Officer

 (2)

 Senior Relationship Officer

 (1)

Service Officer Interview Questions & Answers

user image Vertika Gupta

posted on 22 Aug 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2022. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Why banking industry
  • Ans. 

    I am drawn to the banking industry due to its dynamic nature, opportunities for growth, and the chance to work with diverse clients and financial products.

    • Opportunities for career growth and advancement

    • Dynamic and ever-changing industry

    • Working with diverse clients and financial products

  • Answered by AI
  • Q2. Why kotak mahindra bank
  • Q3. Tell about work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Go prepared for the interviews
Thorough research on the company
Be confident
Do not tell lies
Be thorough about what’s written in your resume

Service Officer Interview Questions & Answers

user image Meduri lalitha devi

posted on 29 Jun 2022

I applied via Referral and was interviewed in May 2022. There was 1 interview round.

Round 1 - interview 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Educational qualifications

Interview Preparation Tips

Interview preparation tips for other job seekers - just believe in urself be prepared for anything at time of interview

Interview Questionnaire 

1 Question

  • Q1. Introduction, why you left previous job.

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident and smile.

Service Officer interview

user image Be a Programmer

posted on 18 Nov 2021

Interview Questionnaire 

1 Question

  • Q1. About myself, about previous work experience.

I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Regarding banking knowledge
Round 2 - HR 

(1 Question)

  • Q1. About experience in banking

Interview Preparation Tips

Interview preparation tips for other job seekers - Very nice to attend the interview and good to join the organisation

Kotak Mahindra Bank Interview FAQs

How many rounds are there in Kotak Mahindra Bank Service Officer interview?
Kotak Mahindra Bank interview process usually has 2-3 rounds. The most common rounds in the Kotak Mahindra Bank interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Kotak Mahindra Bank Service Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Kotak Mahindra Bank. The most common topics and skills that interviewers at Kotak Mahindra Bank expect are Cash Handling, Branch Operations, Branch Banking, Banking Operations and NEFT.
What are the top questions asked in Kotak Mahindra Bank Service Officer interview?

Some of the top questions asked at the Kotak Mahindra Bank Service Officer interview -

  1. Why banking indus...read more
  2. Counterfeit notes? , Death claim process,Risk category ...read more
  3. Cross selling products knowledge ch...read more

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People are getting interviews through

based on 6 Kotak Mahindra Bank interviews
WalkIn
Referral
50%
50%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Kotak Mahindra Bank Service Officer Salary
based on 864 salaries
₹1.5 L/yr - ₹4.6 L/yr
At par with the average Service Officer Salary in India
View more details

Kotak Mahindra Bank Service Officer Reviews and Ratings

based on 232 reviews

3.9/5

Rating in categories

4.0

Skill development

3.6

Work-Life balance

3.4

Salary & Benefits

3.9

Job Security

3.6

Company culture

3.5

Promotions/Appraisal

3.5

Work Satisfaction

Explore 232 Reviews and Ratings
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