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Kotak Mahindra Bank Phone Banking Officer Interview Questions and Answers for Experienced

Updated 7 Apr 2024

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Phone Banking Officer Interview Questions

user image Akki Thakur

posted on 7 Apr 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Mar 2024.

2 Interview Rounds

1

HR Round (4 Questions)

  • Q1. Introduce yourself
  • Q2. Why did you leave your previos job
  • Q3. Tell me about your strength and weakness
  • Q4. Tell me banking product
2

Technical Round (4 Questions)

  • Q1. Tell me something about yourself
  • Q2. What is demonitization
  • Q3. Tell me banking product
  • Q4. Difference between asset and liablity

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Aug 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Questions from your resume
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. General questions
  • Q2. Past Work experience
3

Behavioral Round (2 Questions)

  • Q1. Past Work experience
  • Q2. Can you wor in rotational shift

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident in interview work on your communication skill

I applied via Company Website and was interviewed in May 2022.

1 Interview Round

1

Behavioral Round (1 Question)

  • Q1. They asked me about what i know or heard about phone banking officer

Interview Preparation Tips

Interview preparation tips for other job seekers - They asked me about my intro and they started up like how many languages that I know and then they Asked where iam from and next they asked about my qualifications amd hobbies and then they asked what u know or heard about phone banking officer then they asked me about preferable job location and about by vaccination competition and then they ended up with do I have any question for them. Thats it. These are the questions that I have experienced in my interview of icici bank
Thank u

I applied via Recruitment Consulltant and was interviewed in Nov 2021.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. If u want to join in yes bank at gurgaon locations where they take a interview only one round selection process.
  • Q2. What is bank Tell me about yourself About loans n insurance

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.
Be formal.
Don't afraid of sales target
This is a customer service position

I applied via Referral and was interviewed before Feb 2021.

2 Interview Rounds

1

HR Round (3 Questions)

  • Q1. Share details of your previous job.
  • Q2. Tell me about yourself.
  • Q3. What do you know about our company?
2

One-on-one Round (1 Question)

  • Q1. Tell me about yourself? What is your previous work experience?

Interview Preparation Tips

Topics to prepare for Ujjivan Small Finance Bank Phone Banking Officer interview:
  • New Product Introduction
Interview preparation tips for other job seekers - It's very easy to clear all the round. Just need to prepare well before the interview. It's always better to have knowledge about the company.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Feb 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Self introduction about yourself
  • Q2. Elaborate previous work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be sure of what you entered in the resume and be prepared to answer the questions related to it

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Tell me about your self About company About roles and responsibilities Basic Banking related questions Language test Communication check

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare above questions and strong communication in Hindi and English

I applied via Naukri.com and was interviewed in Mar 2021.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and stick to your answer

I applied via Naukri.com and was interviewed in Sep 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Tell me about yourself
  • Q2. Languages known to you
  • Q3. Can you do cross selling

Interview Preparation Tips

Interview preparation tips for other job seekers - Person need to have patient and able to work in immense pressure of selling rather than solving the query of the existing customers.

Kotak Mahindra Bank Interview FAQs

How many rounds are there in Kotak Mahindra Bank Phone Banking Officer interview for experienced candidates?
Kotak Mahindra Bank interview process for experienced candidates usually has 2 rounds. The most common rounds in the Kotak Mahindra Bank interview process for experienced candidates are HR and Technical.
How to prepare for Kotak Mahindra Bank Phone Banking Officer interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Kotak Mahindra Bank. The most common topics and skills that interviewers at Kotak Mahindra Bank expect are Customer Service, customer support, inbound voice process, phone banking and Cross Selling.
What are the top questions asked in Kotak Mahindra Bank Phone Banking Officer interview for experienced candidates?

Some of the top questions asked at the Kotak Mahindra Bank Phone Banking Officer interview for experienced candidates -

  1. tell me banking prod...read more
  2. what is demonitizat...read more
  3. difference between asset and liabl...read more

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Kotak Mahindra Bank Phone Banking Officer Salary
based on 73 salaries
₹1.5 L/yr - ₹3.7 L/yr
At par with the average Phone Banking Officer Salary in India
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Kotak Mahindra Bank Phone Banking Officer Reviews and Ratings

based on 19 reviews

2.9/5

Rating in categories

3.1

Skill development

2.5

Work-Life balance

3.0

Salary & Benefits

2.8

Job Security

3.2

Company culture

3.0

Promotions/Appraisal

3.1

Work Satisfaction

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