Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Kotak Mahindara Life Insurance Team. If you also belong to the team, you can get access from here

Kotak Mahindara Life Insurance Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Kotak Mahindara Life Insurance Operations Executive Interview Questions and Answers

Updated 6 Jan 2024

Kotak Mahindara Life Insurance Operations Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

1 hour 30 question link through link

Round 2 - Technical 

(1 Question)

  • Q1. Case study regarding customer handling

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2023. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

I have completely coding to customer ad customer requirements ad she'll my product.

Round 3 - Group Discussion 

I have partyspen to all metting
Relate new product and ad new feature ad customer problem i have solved the all problem. And batter decisions to my work.

Round 4 - Case Study 

I have prepare past case related problem and i try never again.
I completely hard work and slow problem
Ad i study for to case ad i increasing my knowledge

Round 5 - One-on-one 

(4 Questions)

  • Q1. I have terms and conditions follow for hr rules and regulations.
  • Q2. I follow completey hr rules regularly
  • Q3. I have follow completed company rules
  • Q4. I follow work rules and conditions follow regularly
Round 6 - Technical 

(1 Question)

  • Q1. I have increasing my knowledge to day to day technical related.

Interview Preparation Tips

Interview preparation tips for other job seekers - I kindly my job
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Topic was customer Service

Round 2 - Group Discussion 

Discussion was on Indian Potential on Insurance Growth

Round 3 - HR 

(4 Questions)

  • Q1. Whats good & bad in you
  • Q2. Why we should hire you
  • Q3. What makes you perfects for the role
  • Q4. Do you see Max Life for a long term association & why

Interview Preparation Tips

Interview preparation tips for other job seekers - Take knowledge on insurance domain & services provided by insurance companies. Specially ranking of companies on claims settlement, products & customer satisfaction
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Normal questions and Excel work test
  • Q2. Tell me about your self etc

I applied via Naukri.com and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1.  How many %claims approved in star health.
  • Q2. If the customer have a drinked then they addition in hospital after dead ???.then claim has been approved or not ????
  • Ans. 

    The claim may not be approved as the customer's death could be attributed to the drink.

    • The customer's death may be considered as a result of their own actions, drinking excessively.

    • If the customer's death is directly linked to the drink, the claim may not be approved.

    • The insurance company may investigate the circumstances surrounding the customer's death before approving the claim.

  • Answered by AI
  • Q3. If rs.1,00,000 is total amount of hospital but approved is 88000 . 12000 is diducted for wt?????
  • Ans. 

    The approved amount for the hospital is Rs. 88,000, with Rs. 12,000 deducted for an unknown reason.

    • Total amount of the hospital: Rs. 1,00,000

    • Approved amount: Rs. 88,000

    • Deducted amount: Rs. 12,000

    • Reason for deduction is unknown

  • Answered by AI
  • Q4.  If then claim is cashless but not approved .wt is second way to process of claim ????
  • Ans. 

    The second way to process a cashless claim that is not approved is to submit a reimbursement claim.

    • The insured can submit all the necessary documents and bills related to the claim for reimbursement.

    • The reimbursement claim will be processed based on the policy terms and conditions.

    • The insured will receive the reimbursement amount after deducting any applicable deductibles or co-pays.

    • Examples of documents required for r...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It's gd , and valuable questions
Thanks

I applied via Recruitment Consulltant and was interviewed before Oct 2021. There was 1 interview round.

Round 1 - HR 

(6 Questions)

  • Q1. Why you left your previous job?
  • Ans. For better career growth in my post, salary and learning.
  • Answered Anonymously
  • Q2. What is your salary expectations?
  • Q3. What is your notice period?
  • Ans. As a confirm employee, I have to serve minimum 3 months of notice period.
  • Answered Anonymously
  • Q4. Will you join immediately if your resume shortlisted?
  • Ans. Yes! My notice period is over and I am ready to join your organisations from next day, once I received offer letter.
  • Answered Anonymously
  • Q5. First question is tell me about yourself?
  • Q6. Thank you for giving me this apportunity to introduce myself. my name is .... I am basically from ... I'm graduate from .... In my family, there are ..... My previous organisation was.... I am looking for ...

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, focus, stop all thinking while your in interview, take a deep breath randomly to calm you down and stay you in flow.

I applied via Referral and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About previous experience
  • Q2. How I judge loan sanctioning
  • Ans. 

    I judge loan sanctioning based on various factors such as credit score, income, employment history, and loan purpose.

    • I review the applicant's credit score to determine their creditworthiness

    • I evaluate their income and employment history to ensure they have the ability to repay the loan

    • I consider the purpose of the loan and whether it is a sound investment for the lender

    • I also take into account any collateral or guarant...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Maximum time taken approx 20min by ZOM

Interview Questionnaire 

1 Question

  • Q1. How do u will convince customer yo take any policy

Interview Questionnaire 

1 Question

  • Q1. Have you previous experience in operation .
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. 1. tell me about yourself . 2. Write an email to customer.
  • Q2. 1 . What is a insurance 2 . How to work insurance
  • Ans. 

    Insurance is a contract between an individual and an insurance company to protect against financial loss.

    • Insurance provides financial protection against unexpected events such as accidents, illnesses, and natural disasters.

    • The individual pays a premium to the insurance company in exchange for coverage.

    • The insurance company assesses the risk of providing coverage and determines the premium based on that risk.

    • There are d...

  • Answered by AI
  • Q3. 1. What is a IRDAI 2 what is a 80c section
  • Ans. 

    IRDAI is the regulatory body for insurance in India. Section 80C of Income Tax Act provides tax benefits for certain investments.

    • IRDAI stands for Insurance Regulatory and Development Authority of India

    • It regulates and promotes the insurance industry in India

    • It ensures fair treatment to policyholders and monitors insurance companies' financial stability

    • Section 80C of Income Tax Act allows tax deductions up to Rs. 1.5 la...

  • Answered by AI
  • Q4. What is types of underwriting? What is sections 10(10d)?
  • Ans. 

    Types of underwriting include life, health, property, and casualty. Section 10(10d) refers to tax exemption on life insurance policies.

    • Life underwriting involves assessing the risk of insuring a person's life and determining the premium.

    • Health underwriting involves assessing the risk of insuring a person's health and determining the premium.

    • Property underwriting involves assessing the risk of insuring a property and de...

  • Answered by AI
  • Q5. What is free look period? What is grace period.?
  • Ans. 

    Free look period is a time frame given to policyholders to review and cancel their insurance policy without penalty. Grace period is an additional time given to pay the premium after the due date.

    • Free look period is usually 15-30 days after the policy is issued.

    • During the free look period, the policyholder can cancel the policy and receive a full refund of the premium paid.

    • Grace period is usually 15-30 days after the p...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello guys , At the time of interview don't be nervous and each question listen the carefully after that you give the answer confidently.

Kotak Mahindara Life Insurance Interview FAQs

How many rounds are there in Kotak Mahindara Life Insurance Operations Executive interview?
Kotak Mahindara Life Insurance interview process usually has 2 rounds. The most common rounds in the Kotak Mahindara Life Insurance interview process are Aptitude Test and Technical.
How to prepare for Kotak Mahindara Life Insurance Operations Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Kotak Mahindara Life Insurance. The most common topics and skills that interviewers at Kotak Mahindara Life Insurance expect are Operations, Customer Service, Branch Operations, Claim Settlement and Insurance Operations.

Tell us how to improve this page.

Kotak Mahindara Life Insurance Operations Executive Interview Process

based on 3 interviews

Interview experience

4
  
Good
View more
Kotak Mahindara Life Insurance Operations Executive Salary
based on 21 salaries
₹2.5 L/yr - ₹4.6 L/yr
At par with the average Operations Executive Salary in India
View more details

Kotak Mahindara Life Insurance Operations Executive Reviews and Ratings

based on 11 reviews

3.4/5

Rating in categories

3.5

Skill development

2.1

Work-life balance

2.4

Salary

3.8

Job security

2.8

Company culture

2.0

Promotions

3.3

Work satisfaction

Explore 11 Reviews and Ratings
Assistant Manager
737 salaries
unlock blur

₹2 L/yr - ₹4.8 L/yr

Deputy Manager
732 salaries
unlock blur

₹2 L/yr - ₹5.7 L/yr

Senior Manager
686 salaries
unlock blur

₹3.2 L/yr - ₹10.5 L/yr

Manager
565 salaries
unlock blur

₹3 L/yr - ₹8.5 L/yr

Sales Manager
544 salaries
unlock blur

₹2 L/yr - ₹6.3 L/yr

Explore more salaries
Compare Kotak Mahindara Life Insurance with

ICICI Prudential Life Insurance

4.1
Compare

HDFC Life

4.0
Compare

SBI Life Insurance Company

3.8
Compare

Axis Max Life Insurance

4.1
Compare
Did you find this page helpful?
Yes No
write
Share an Interview