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KocharTech Customer Service Executive Interview Questions and Answers
Updated
14 Dec 2023
1 interview found
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Anonymous
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Company Website and was interviewed before Dec 2022.
1 Interview Round
1
One-on-one Round (5 Questions)
- Q1. Why can we give you a job in our company? View Answers (1)
- Q2. How will you solve the customer's problem ? View Answers (1)
- Q3. What skills do you have? Add Answer
- Q4. What is your hobbies ? Add Answer
- Q5. What do you know about the company ? Add Answer
Interview questions from similar companies
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Go through your cv Add Answer
2
One-on-one Round (1 Question)
- Q1. What is your Fav hobbies Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Do not even think of joining capita .. the process and the management is very very slow in getting things highlighted
Over all it’s a pathetic place to work , although the company state that it’s an employee centric company.. where in the truth is that CAPITA does not care about the well being about their employees
Over all it’s a pathetic place to work , although the company state that it’s an employee centric company.. where in the truth is that CAPITA does not care about the well being about their employees
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Apr 2023.
3 Interview Rounds
1
HR Round (1 Question)
- Q1. Basic intro and trying to check com skills Add Answer
2
Assignment Round
Grammar text on computer
3
Behavioral Round (1 Question)
- Q1. Nahh he just want you to be comfortable person for the team Add Answer
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Apr 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
First need to pass the aptitude test by 60
3
HR Round (1 Question)
- Q1. In the 2nd round HR will give you an overall view about process Add Answer
4
One-on-one Round (1 Question)
- Q1. In the Ops round TL's or Ops manager will ask you question regarding to the process if you're fresher then they will only check you stability Add Answer
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I was interviewed before Nov 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (2 Questions)
- Q1. Description on your role on previous company if u have a experience View Answers (1)
- Q2. Self introduction Add Answer
3
Aptitude Test Round
Basic grammar test and typing as well
4
One-on-one Round (1 Question)
- Q1. Capability and stability check by operations manager Add Answer
I applied via Naukri.com
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Tell me about yourself View Answers (1)
- Q2. How did you found this opportunity? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Keep the answers right and be confident. Be precise while talking about self and don't forget to smile
Interview experience
Poor
Difficulty level
Moderate
Duration
4-6 weeks
Result
Selected
I applied via Newspaper Ad and was interviewed in Oct 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
Aptitude Test Round
Gramer test MCS Q&answering 0
3
Versant Round (1 Question)
- Q1. Versant test Automated audio test Add Answer
4
One-on-one Round (1 Question)
- Q1. Ops manager round) tell me about your self and all Add Answer
I applied via Recruitment Consulltant and was interviewed in May 2022.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Basic experience questions and questions about self Add Answer
- Q2. Know your qualities well Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be well known about the role and confident about self and the experience you carry
I applied via Naukri.com and was interviewed before Apr 2021.
3 Interview Rounds
1
HR Round (4 Questions)
- Q1. Share details of your previous job. View Answers (4)
- Q2. What are your salary expectations? View Answers (1)
- Q3. Why are you looking for a change? Add Answer
- Q4. Tell me about yourself. Add Answer
2
Aptitude Test Round
Basic english cammunication objective test
3
One-on-one Round (2 Questions)
- Q1. Why you left previous company? Add Answer
- Q2. What are your strenghts? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and polite while interacting.
I applied via Naukri.com and was interviewed before Jan 2020.
3 Interview Rounds
Interview Questions
- Q1. About me and my educational background. Because it wasn’t a technical profile.
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Interview for this profile is normal, interviewer just want to see if you can speak fluently or not.
KocharTech Interview FAQs
How many rounds are there in KocharTech Customer Service Executive interview?
KocharTech interview process usually has 2 rounds. The most common rounds in the KocharTech interview process are Resume Shortlist and One-on-one Round.
How to prepare for KocharTech Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at KocharTech. The most common topics and skills that interviewers at KocharTech expect are Customer Service, Customer Handling, voice process, customer support and Presentation Skills.
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People are getting interviews through
based on 1 KocharTech interview
Company Website
100%
Low
Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
Customer Service Executive Interview Questions from Similar Companies
36%
less
than the average Customer Service Executive Salary in India
View more details
KocharTech Customer Service Executive Reviews and Ratings
based on 317 reviews
Rating in categories
|
Customer Service Executive
222
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|  ₹0.7 L/yr - ₹3.6 L/yr |
|
Customer Support Executive
173
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| ₹0.9 L/yr - ₹4 L/yr |
|
Customer Care Executive
172
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| ₹0.7 L/yr - ₹4 L/yr |
|
Team Lead
131
salaries
| ₹1.5 L/yr - ₹7 L/yr |
|
Technical Support Executive
100
salaries
| ₹0.9 L/yr - ₹4 L/yr |
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