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Kia Motors Service Advisor Interview Questions and Answers for Experienced

Updated 5 Jun 2024

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Service Advisor Interview Questions

user image Anonymous

posted on 5 Jun 2024

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (3 Questions)

  • Q1. What is the work of a service advisor
  • Q2. Service advisor full process
  • Q3. Step by Step Explain

Interview Preparation Tips

Interview preparation tips for other job seekers - Wherever you work, do it with complete honesty loyalty.

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Apr 2024.

2 Interview Rounds

1

HR Round (5 Questions)

  • Q1. Related service advisor role
  • Q2. How to handle customer
  • Q3. Team work with technician
  • Q4. System knowledge
  • Q5. Approach and convince customer
2

Aptitude Test Round

Mechanical related questions

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Jul 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Tell about your experience
  • Q2. Are you married?

Interview Preparation Tips

Interview preparation tips for other job seekers - nothing in this

I applied via Recruitment Consulltant and was interviewed in Jan 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (4 Questions)

  • Q1. Name What have you read?
  • Q2. What's your job role
  • Q3. How much salary do you expect?
  • Q4. Why did you come abroad?

Interview Preparation Tips

Topics to prepare for Hyundai Motor India Limited Service Advisor interview:
  • Customer Relationship
  • Customer Satisfaction
Interview preparation tips for other job seekers - Effort will pay off
There is nothing that cannot be found if sought
Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in May 2023.

2 Interview Rounds

1

Technical Round (2 Questions)

  • Q1. Vehicle related
  • Q2. Your product sales
2

Technical Round (1 Question)

  • Q1. Customer relations

Interview Preparation Tips

Interview preparation tips for other job seekers - Very helpful
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Mar 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Technical Round (2 Questions)

  • Q1. Two stock for stock
  • Q2. Suspension, engine

I applied via Walk-in and was interviewed in Mar 2022.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. What is the role of service advisor

Interview Preparation Tips

Interview preparation tips for other job seekers - Be apt with Technical part as well as the product and company knowledge. And also be prepared to handle the customer situation based question. Knowing driving and dms is a plus point.
Interview experience
2
 Poor
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Mar 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. About your self completed.
  • Q2. Study your skills what's mca and mca observation

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi sir my name is challa lakshmi my mother name is suneetha my father name is venkateswarulu I am studying in degree in gudur sri swarana adhara bharati college .

I applied via Naukri.com and was interviewed in Jun 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

Technical Round (3 Questions)

  • Q1. Works shops vehicle repairs
  • Q2. Vehicle maintenance service and chk
  • Q3. Fond ok all work done

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good company Maruti Suzuki pvt ltd I am worki need
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Sep 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
2

HR Round (5 Questions)

  • Q1. About yourself? About study? Best subject? Aptitude Questions? Marketing Questions? Basic Mechanical Engineering Questions?
  • Q2. About Automobile
  • Q3. Basic knowledge of Automobile
  • Q4. Basic knowledge of machinery
  • Q5. Basic knowledge of customer handling

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive, give your 100% , don't hesitate be professional

Kia Motors Interview FAQs

How many rounds are there in Kia Motors Service Advisor interview for experienced candidates?
Kia Motors interview process for experienced candidates usually has 1 rounds. The most common rounds in the Kia Motors interview process for experienced candidates are Technical.
What are the top questions asked in Kia Motors Service Advisor interview for experienced candidates?

Some of the top questions asked at the Kia Motors Service Advisor interview for experienced candidates -

  1. Step by Step Expl...read more
  2. How many development tools have you u...read more
  3. .what is customer serv...read more

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Kia Motors Service Advisor Salary
based on 61 salaries
₹1.2 L/yr - ₹4.8 L/yr
18% less than the average Service Advisor Salary in India
View more details

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4.8/5

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4.5

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Promotions/Appraisal

4.8

Work Satisfaction

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