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Karvy DigiKonnect Customer Service Executive Interview Questions and Answers
Karvy DigiKonnect Customer Service Executive Interview Experiences
1 interview found
Selected
I applied via Company Website and was interviewed before Sep 2022. There were 3 interview rounds.
Any other questions you have to say or ask am ready to answering from my knowledge
(5 Questions)
- Q1. My Curriculum vita
- Ans. Am Ramya from Trichy am finished B.sc bio chemistry and am passed out 2015 batch and also am completed DMLT and I have experience in Bpo and Data entry oriented job
- Q2. Which company I was work
- Ans. Am worked in karvy keep growing and Sun business solutions pvt in ramji nagar and am also worked in Tts solutions pvt
- Q3. About my job and experience
- Q4. My studies and bout my life goals
- Q5. Personal details and my achievements in my job
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I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Introduction.....?
- Q2. Privious job related questions?
- Q3. Typing
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Feb 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about yourself
- Q2. What is BPO industry?
- Ans.
BPO industry refers to the outsourcing of business processes to third-party service providers.
BPO stands for Business Process Outsourcing
It involves contracting out specific business functions to external companies
Common BPO services include customer support, data entry, and accounting
BPO industry has grown rapidly in countries like India and the Philippines
Cost savings and access to specialized skills are some of the
Interview Preparation Tips
Customer Care Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 20 May 2021
Interview Questionnaire
2 Questions
- Q1. Personal information n experience
- Q2. Nothing to share
I applied via Referral and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. Self introduction
- Q2. How much aware are you with yourself
- Q3. Key skills knowledge about your attitude towards customers
- Q4. How well spoken are you
Interview Preparation Tips
Customer Care Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 22 Dec 2020
I applied via Naukri.com and was interviewed in Nov 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. What if cx didn't get delivered with the products and it's showing delivered
- Ans.
If the customer didn't receive the products despite showing delivered, we will investigate and take necessary actions.
We will ask for the order details and tracking information from the customer.
We will check with the delivery partner and investigate if there was any issue during delivery.
If necessary, we will initiate a refund or send a replacement to the customer.
We will keep the customer informed throughout the proc
Interview Preparation Tips
What is the best video you have seen so far and it's encourage your motivation
Customer Care Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 14 Dec 2020
I applied via Recruitment Consultant and was interviewed before Dec 2019. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. About my profile, including past work experience and famly things. Asked about the current affairs at that time..l
Interview Preparation Tips
Customer Care Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 15 May 2021
I applied via Monster and was interviewed before May 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Tell me about your self. Why you want to join Teleperformance?
Interview Preparation Tips
I applied via Company Website and was interviewed before Nov 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. How to handel a angry cx ?
- Q2. What u expect from our company
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Sep 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Just introduction they asked.. They need employees
Interview Preparation Tips
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Karvy DigiKonnect Customer Service Executive Interview Process
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Customer Care Executive
245
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Customer Support Executive
76
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Customer Service Executive
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