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Karvy DigiKonnect Telecaller Interview Questions and Answers
Karvy DigiKonnect Telecaller Interview Experiences
1 interview found
Anonymous
I applied via Walk-in and was interviewed before Sep 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Introduction . last week schedule--- discussion about customer service and bpo customer satisfaction
- Q2. Last cafe visit grammar test versant test for chaat and voice process
Interview Preparation Tips
- youtube
- motivational speaker
Top trending discussions
Interview questions from similar companies
I applied via Walk-in and was interviewed before Jan 2021. There were 2 interview rounds.
(5 Questions)
- Q1. Tell me something abt ur self
- Q2. How many year u have working experience
- Q3. Why u left the last job.reason
- Q4. Wat kind of cms u use to handle in ur last job
- Q5. Tell me something abt ur last process
Interview Preparation Tips
Bothaina Essam
I applied via Job Fair and was interviewed before Mar 2023. There were 3 interview rounds.
Group discussion is very helpfull for our skills
(1 Question)
- Q1. Technical problem and try to solve it
There’s alot of case studies lika a problem woth the customer and how to handle anger
Interview Preparation Tips
- self confidence
- self strength
Selected
I applied via Campus Placement and was interviewed in Feb 2023. There were 3 interview rounds.
Quantitative reasoning verbal maths
Auditorial audit story poem novels
Interview Preparation Tips
- direct marketing
- Finance
- Banking Operations
Job search like it's your job.
Know yourself and what you want. ...
Pump yourself up and stay positive.
(3 Questions)
- Q1. Tell me about yourself
- Ans.
I am a dedicated and experienced tele caller with a strong background in customer service and sales.
Experienced in making outbound calls to potential customers
Skilled in building rapport and providing excellent customer service
Proven track record of meeting and exceeding sales targets
- Q2. Give translation for the following
- Ans.
Translation of 'I want you to Answer the question'
Je veux que vous répondiez à la question (French)
Quiero que respondas la pregunta (Spanish)
Ich möchte, dass du die Frage beantwortest (German)
- Q3. Versant test Which is held from your mobile phone with the help of versent apk
Interview Preparation Tips
Make sure you are good in english reading and translation....
Typing test 15 words per min
I applied via Company Website and was interviewed in Mar 2023. There were 2 interview rounds.
(2 Questions)
- Q1. What did you do yesterday ?
- Q2. Tell me about yourself.
Interview Preparation Tips
- Hr Fresher
Interview Questionnaire
3 Questions
- Q1. How to manage a cutomer who is not happy
- Ans.
Listen to their concerns, empathize, apologize, offer solutions, and follow up.
Listen actively to their complaints and let them vent their frustrations.
Empathize with their situation and acknowledge their feelings.
Apologize for any inconvenience caused and take responsibility for the issue.
Offer solutions to resolve the problem and ask for their input.
Follow up with the customer to ensure their satisfaction and build t...
- Q2. How to manage multiple caller at a time
- Ans.
To manage multiple callers, prioritize calls, use call scripts, and utilize call center software.
Prioritize calls based on urgency and importance
Use call scripts to ensure consistency and efficiency
Utilize call center software to manage and track calls
Train telecallers to handle multiple calls simultaneously
Take breaks to avoid burnout and maintain focus
- Q3. What you do if some one force you to help out of call
I applied via Apna Jobs and was interviewed in May 2022. There were 2 interview rounds.
(1 Question)
- Q1. Self introduction and
(1 Question)
- Q1. The used versant app for test
Interview Preparation Tips
I applied via Walk-in and was interviewed in Jan 2022. There was 1 interview round.
(1 Question)
- Q1. Tell me about yourself
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Feb 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about yourself. What are your strengths? What is your weakness?
- Q2. What is your strength
Interview Preparation Tips
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Karvy DigiKonnect Telecaller Reviews and Ratings
based on 11 reviews
Rating in categories
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Customer Care Executive
245
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|  ₹0 L/yr - ₹0 L/yr |
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