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Karvy DigiKonnect Customer Care Executive Interview Questions and Answers

Updated 9 Apr 2021

Karvy DigiKonnect Customer Care Executive Interview Experiences

2 interviews found

I applied via Walk-in and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What is e commerce
  • Ans. 

    E-commerce refers to buying and selling goods and services online.

    • E-commerce allows businesses to reach a wider audience and operate 24/7

    • It involves online transactions, electronic payments, and digital marketing

    • Examples include Amazon, eBay, and Alibaba

  • Answered by AI
  • Q2. Ecommerce is that of a platform where two different personalities meet for their beeficial purpose like buyers and sellers

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm, give your answer in your way its not too much hard to crack

I applied via Naukri.com and was interviewed before Sep 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Just asking introductions, then asked me a do u like movie,I told yes ,then they asked me to explain the movie.then interview finish.

Interview Preparation Tips

Interview preparation tips for other job seekers - WHEN I AM GETTING THE INTERVIEW, I WAS VERY HAPPY,BUT WHEN I JOINED THE ORGANIZATION IT IS RIDICULOUS, THE WORKING ENVIRONMENT IS VERY BAD,THEY ARE NOT DEPOSITING PF AND ESI, WE ARE NOT GETTING THE SALARY IN TIME,I HAVE WORKED FOR THIS ORGANIZATION FOR 20 MONTHS,1ST 2 MONTHS I GOT THE SALARY ON TIME ,BUT AFTER 2 MONTH IT WAS CHANGED ,WE ARE GETTING SALARY AFTER 23 DAYS AFTER SALARY DATE,HOW CAN A EMPLOYEE SURVIVE WHO ARE COMING IN OUT OF STATE, I SUGGEST U GUYS ,DONT TRY TO WORK HERE ,IF YOU WILL HERE YOU WILL NOT GET THE SALARY IN PROPER TIME,U CAN ADJUST 4 OR 5 DAYS ,BUT HOW CAN U ADJUST 23 DAYS.
VERY BAD EXPERIENCE IN KARVY.

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Related to share market. How it works etc

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Assignment is very dificult but not impossible

Round 3 - Group Discussion 

आप अपने सीनियर से डिस्कस करके मदद भी ले सकते है

Interview Preparation Tips

Interview preparation tips for other job seekers - This is very good job but tasks is very different &

Interview Questionnaire 

1 Question

  • Q1. Good communication skills

I applied via Other and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What about your experience with previous company
  • Q2. I said very good but salary is not satisfied with work

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing

I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Do you have any experience?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.
Ask some questions about job role.

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What's your strength

Interview Preparation Tips

Interview preparation tips for other job seekers - About myself and my qualification,family etc

Interview Questionnaire 

3 Questions

  • Q1. Why would you like to join bajaj finance?
  • Ans. For Carrior growth or better opportunity.
  • Answered Anonymously
  • Q2. Are you ready to relocate anywhere?
  • Q3. Of course.

Karvy DigiKonnect Interview FAQs

How to prepare for Karvy DigiKonnect Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Karvy DigiKonnect. The most common topics and skills that interviewers at Karvy DigiKonnect expect are Communication Skills, Customer Care, Customer Support, Inbound Sales and Voice Process.
What are the top questions asked in Karvy DigiKonnect Customer Care Executive interview?

Some of the top questions asked at the Karvy DigiKonnect Customer Care Executive interview -

  1. What is e comme...read more
  2. Ecommerce is that of a platform where two different personalities meet for the...read more

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Karvy DigiKonnect Customer Care Executive Salary
based on 227 salaries
₹1 L/yr - ₹3.2 L/yr
21% less than the average Customer Care Executive Salary in India
View more details

Karvy DigiKonnect Customer Care Executive Reviews and Ratings

based on 63 reviews

3.1/5

Rating in categories

3.2

Skill development

2.9

Work-life balance

2.5

Salary

2.7

Job security

2.7

Company culture

2.8

Promotions

2.9

Work satisfaction

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