JW Marriott Loss Prevention Associate Interview Questions and Answers for Experienced

Q1. Difference between STR and Trip advisor rating
Ans. 
STR and Tripadvisor ratings are both used to evaluate the performance of hotels, but they differ in terms of data sources and methodology.
• STR (Smith Travel Research) rating is based on data collected from participating hotels, providing insights into key performance metrics such as occupancy rate, average daily rate, and revenue per available room.

• Tripadvisor rating, on the other hand, is based on guest reviews and rat...read more
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Q2. What is crypto currency
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Crypto currency is a digital or virtual currency that uses cryptography for security and operates independently of a central bank.
• Crypto currency is decentralized and operates on a peer-to-peer network

• Transactions are recorded on a public ledger called a blockchain

• Crypto currency can be bought and sold on exchanges

• Examples of crypto currencies include Bitcoin, Ethereum, and Litecoin
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Q3. It is a virtual currency not governed by any bank. It should be regulated in order to avoid any scan and misleads
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Deeply understand every setuation

Q1. What is your greatest strength and weakness?
Ans. 
My greatest strength is my ability to effectively communicate and collaborate with team members. My weakness is that I can be overly detail-oriented at times.
• Strength: Effective communication and collaboration

• Weakness: Being overly detail-oriented

• Strength: Ability to motivate and inspire team members

• Weakness: Difficulty in saying 'no' to additional tasks

• Strength: Strong problem-solving skills

• Weakness: Impatience when t
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Q2. How do you deal with an upset customer?
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When dealing with an upset customer, it is important to remain calm, empathize with their concerns, actively listen, apologize if necessary, offer a solution, and follow up to ensure satisfaction.
• Remain calm and composed

• Empathize with the customer's concerns

• Actively listen to understand their issue

• Apologize sincerely if necessary

• Offer a solution or alternative

• Follow up to ensure customer satisfaction
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Q1. Introduction and communication skills
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Q1. Knowledge based
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Q1. You leadership skills
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Q1. How many employees are serving in your under assist
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Q2. How to work with you and your whole staff?
Ans. Friendly and flexible with doing work from gate organisation.
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Q3. Very sincere and carefully.
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Q1. Skills of current company
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Q2. Language test and communication skills
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Q1. As usual Normal questions
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Q1. Why should we hire you?
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Q2. Tell me about yourself
Ans. I am Rajendèr kumar . I an basically from haryana. We are a family of 6 members. I have complete my graduation from jaipur University. My overall work experience is 8 . Years thats i have mentioned in my resume benefits.
Answered by Pushkar Soni
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Q3. Why u have come for this hotel
Ans. I am really impressed by the general reputation of this hotel . It is 1 of fastest growing hotel. In india work environment is also very good hear& i will feel pround to be a part of this hotel
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Q4. What are your career gools
Ans. My short this goal is to work in a reputated hotel & improve my career path with hard work. And my long time goal is to be in a respectable position in the hotel .
Answered by Pushkar Soni
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Q5. What are your salary requirements
Ans. Salary is a first priority for me i expect 22000 .
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