JW Marriott Loss Prevention Associate Interview Questions and Answers

Q1. How many employees are serving in your under assist
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Q2. How to work with you and your whole staff?
Ans. Friendly and flexible with doing work from gate organisation.
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Q3. Very sincere and carefully.
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Q1. Difference between STR and Trip advisor rating
Ans. 
STR and Tripadvisor ratings are both used to evaluate the performance of hotels, but they differ in terms of data sources and methodology.
• STR (Smith Travel Research) rating is based on data collected from participating hotels, providing insights into key performance metrics such as occupancy rate, average daily rate, and revenue per available room.

• Tripadvisor rating, on the other hand, is based on guest reviews and rat...read more
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Q2. What is crypto currency
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Crypto currency is a digital or virtual currency that uses cryptography for security and operates independently of a central bank.
• Crypto currency is decentralized and operates on a peer-to-peer network

• Transactions are recorded on a public ledger called a blockchain

• Crypto currency can be bought and sold on exchanges

• Examples of crypto currencies include Bitcoin, Ethereum, and Litecoin
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Q3. It is a virtual currency not governed by any bank. It should be regulated in order to avoid any scan and misleads
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Deeply understand every setuation

Q1. What is your greatest strength and weakness?
Ans. 
My greatest strength is my ability to effectively communicate and collaborate with team members. My weakness is that I can be overly detail-oriented at times.
• Strength: Effective communication and collaboration

• Weakness: Being overly detail-oriented

• Strength: Ability to motivate and inspire team members

• Weakness: Difficulty in saying 'no' to additional tasks

• Strength: Strong problem-solving skills

• Weakness: Impatience when t
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Q2. How do you deal with an upset customer?
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When dealing with an upset customer, it is important to remain calm, empathize with their concerns, actively listen, apologize if necessary, offer a solution, and follow up to ensure satisfaction.
• Remain calm and composed

• Empathize with the customer's concerns

• Actively listen to understand their issue

• Apologize sincerely if necessary

• Offer a solution or alternative

• Follow up to ensure customer satisfaction
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Q1. Post graduate diploma
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Q2. Computer diploma
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Q3. Pramod kumar mishra
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Q4. Post graduate diploma in computer application
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Q5. Graduate and computer application
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Q6. Job tow years experience
Ans. 
Yes, I have over two years of experience in a supervisory role.
• Managed a team of 10 employees for 2 years

• Implemented new training programs to improve team performance

• Handled employee scheduling and performance evaluations

• Resolved conflicts and issues within the team effectively
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Q1. Telling me about yourself
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Q1. About previous experience
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Q1. Why steam change
Ans. 
Steam changes due to changes in temperature and pressure.
• Steam changes from gas to liquid when it loses heat energy.

• Steam changes from liquid to gas when it gains heat energy.

• Changes in pressure can also affect the state of steam, such as in a pressure cooker.

• Steam can also change in quality, such as becoming superheated steam.
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About hotels tick exam

Q1. Sharing ourself
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Q2. About hotel knowledge
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