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Jaguar Land Rover Customer Care Executive Interview Questions and Answers

Updated 25 Jun 2022

Jaguar Land Rover Customer Care Executive Interview Experiences

2 interviews found

I applied via Facebook

Round 1 - One-on-one 

(1 Question)

  • Q1. Experience in automobile
  • Ans. 

    I have experience working in the automobile industry.

    • Worked as a customer service representative for a car dealership

    • Assisted customers with inquiries about car models, features, and pricing

    • Handled customer complaints and resolved issues related to car purchases

    • Familiar with basic car maintenance and troubleshooting

    • Attended training sessions on new car models and features

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Fluent English , Good communication skill along with powerful writing capacity.

I applied via Facebook and was interviewed in Sep 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why do you want to join JLR?
  • Ans. Because it's a premium brand and my dream job .
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for Jaguar Land Rover Customer Care Executive interview:
  • Customer Service
  • Customer Handling
  • customer support
  • Customer Relationship
Interview preparation tips for other job seekers - 1st round: You have to be polished and confident.You should know how to handle customers in a premium segment.You have to be a good listener as well as a good speaker.

2nd round: You should have a good writing skill in English.

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. How do you deal with difficult situations?
Round 3 - HR 

(1 Question)

  • Q1. Behavioral questions

Interview Questionnaire 

1 Question

  • Q1. About my positives as well why I m looking forward for maruti and many alike questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm ,don't react just respond.

Interview Questionnaire 

3 Questions

  • Q1. Job experiance
  • Q2. Keep you profile point after point
  • Q3. Be confident
Interview experience
5
Excellent
Difficulty level
-
Process Duration
More than 8 weeks
Result
-

I was interviewed before Jun 2023.

Round 1 - HR 

(2 Questions)

  • Q1. Why do you work here for this company
  • Ans. 

    I work here because of the company's strong reputation, commitment to customer satisfaction, and opportunities for growth.

    • Strong reputation in the industry

    • Commitment to customer satisfaction

    • Opportunities for growth and advancement

  • Answered by AI
  • Q2. How will you work here
  • Ans. 

    I will work here by providing excellent customer service, resolving issues efficiently, and continuously improving my skills.

    • I will actively listen to customers' concerns and provide timely and accurate solutions.

    • I will strive to exceed customer expectations by going above and beyond to ensure their satisfaction.

    • I will collaborate with team members to share best practices and improve overall customer experience.

    • I will ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - good company
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Company Website and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Why you left your previous job?
  • Q2. What’s your salary expectation
  • Q3. Share some experience of yours what was your work profile in cars24

Interview Preparation Tips

Topics to prepare for Maruti Suzuki Customer Care Executive interview:
  • Presentation Skills
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. I want to job
  • Q2. How give to salary
  • Q3. How many hours work ing
  • Q4. War are you doing
  • Q5. How many offers

Interview Preparation Tips

Interview preparation tips for other job seekers - Yas
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Case Study 

This article reviews case study methods, also called ‘small-n’, ‘comparative,’ or ‘qualitative’ methods. It outlines within-case methods of analysis, including processing

Interview Preparation Tips

Topics to prepare for Tata Motors Customer Care Executive interview:
  • Computer Skills
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About customer handling
  • Q2. 2. Assesries and documents
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Jaguar Land Rover Interview FAQs

How many rounds are there in Jaguar Land Rover Customer Care Executive interview?
Jaguar Land Rover interview process usually has 1 rounds. The most common rounds in the Jaguar Land Rover interview process are One-on-one Round.

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Jaguar Land Rover Customer Care Executive Salary
based on 5 salaries
₹1 L/yr - ₹1.8 L/yr
30% less than the average Customer Care Executive Salary in India
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