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Jaguar Land Rover Customer Care Executive Interview Questions and Answers

Updated 25 Jun 2022

Jaguar Land Rover Customer Care Executive Interview Experiences

2 interviews found

I applied via Facebook

Round 1 - One-on-one 

(1 Question)

  • Q1. Experience in automobile
  • Ans. 

    I have experience working in the automobile industry.

    • Worked as a customer service representative for a car dealership

    • Assisted customers with inquiries about car models, features, and pricing

    • Handled customer complaints and resolved issues related to car purchases

    • Familiar with basic car maintenance and troubleshooting

    • Attended training sessions on new car models and features

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Fluent English , Good communication skill along with powerful writing capacity.

I applied via Facebook and was interviewed in Sep 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why do you want to join JLR?
  • Ans. Because it's a premium brand and my dream job .
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for Jaguar Land Rover Customer Care Executive interview:
  • Customer Service
  • Customer Handling
  • customer support
  • Customer Relationship
Interview preparation tips for other job seekers - 1st round: You have to be polished and confident.You should know how to handle customers in a premium segment.You have to be a good listener as well as a good speaker.

2nd round: You should have a good writing skill in English.

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What's about you
  • Q2. What is your qualification
Round 3 - One-on-one 

(2 Questions)

  • Q1. How many experience this field
  • Q2. How many salary expected you

Interview Preparation Tips

Interview preparation tips for other job seekers - What's about you. work experience. qualification. Other qualification
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. What do you like most about working here?
  • Q2. What is your biggest strength?
  • Q3. Why do we hire you?
  • Ans. For this role because of my relevant skills, experience, and passion for the industry
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Understand your industry
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What's about you
  • Q2. What is your qualification
Round 3 - One-on-one 

(2 Questions)

  • Q1. How many experience this field
  • Q2. How many salary expected you

Interview Preparation Tips

Interview preparation tips for other job seekers - What's about you. work experience. qualification. Other qualification

Jaguar Land Rover Interview FAQs

How many rounds are there in Jaguar Land Rover Customer Care Executive interview?
Jaguar Land Rover interview process usually has 1 rounds. The most common rounds in the Jaguar Land Rover interview process are One-on-one Round.

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Jaguar Land Rover Customer Care Executive Salary
based on 5 salaries
₹1 L/yr - ₹1.8 L/yr
30% less than the average Customer Care Executive Salary in India
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