Add office photos
Filter interviews by
J. C. Penney Customer Service Associate Interview Questions and Answers for Experienced
Updated
20 Aug 2024
1 interview found
Sort by:
Popular
Anonymous
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via LinkedIn and was interviewed in Jul 2024.
1 Interview Round
1
HR Round (3 Questions)
- Q1. Tell me your strengths, and would your previous colleagues agree? View Answers (1)
- Q2. Tell me about yourself View Answers (1)
- Q3. Tell me about your previous experience View Answers (1)
Top trending discussions
View All
Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about J. C. Penney?
Ask anonymously on communities.
Interview questions from similar companies
Neyaz khan
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Nov 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. Tell me about yourself and why you want to join retail Add Answer
3
Group Discussion Round
What are your weaknesses and strong points and Can you stand 8 hours on floor and How you will help the company in terms of salea and how will you face aggressive people there will be different types of customers how you will handle them etc
Interview Preparation Tips
Interview preparation tips for other job seekers - company is very good , company policies are very good, you will get your sallery before 2 days of month end and each and everyone in store is very helpful they will teach you everything if you are new in retail
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Dec 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (2 Questions)
- Q1. Tell us about your self
Tell us about your previous work experience View Answers (3)
- Q2. Tell us your strength and weakness View Answers (3)
Interview Preparation Tips
Interview preparation tips for other job seekers - Work upon the resume be a team player and be confident about yourslef
Interview experience
Good
Difficulty level
Moderate
Duration
4-6 weeks
Result
Selected
I applied via Naukri.com
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Aptitude Test Round
Majority questions regarding quants grammar logical reasoning.
3
One-on-one Round (1 Question)
- Q1. Do you know about VM ? View Answers (1)
Skills evaluated in this interview
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Oct 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
One-on-one Round (5 Questions)
- Q1. For my selection into the company, I just had to face one to one interview with the department manager of my store Add Answer
- Q2. The manager asked about myself, academic qualification, if I know anything about the sales as well Add Answer
- Q3. Asked whether I can be flexible with the shift Add Answer
- Q4. I was also enquired if I have any smoking or drinks habits Add Answer
- Q5. Was questioned about my future goal Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Go for the interview well groomed and wear and plane shirt and pants / jeans
They check your fluency in English and
Be prepared to speak in English for minimum of 20 minutes
They check your fluency in English and
Be prepared to speak in English for minimum of 20 minutes
Interview experience
Good
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Oct 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2
HR Round (2 Questions)
- Q1. What is the retail View Answers (2)
- Q2. What is your experience View Answers (1)
3
HR Round (2 Questions)
- Q1. Growth is life and passion for india View Answers (1)
- Q2. This is the only way to move forward in life, choose your own path. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - If you want to move ahead in life, never be afraid.🙏
Rajesh
I applied via Walk-in and was interviewed in Aug 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
2
HR Round (1 Question)
- Q1. About our self,about work experience, currently what are u doing now Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Talk clearly and answer with own creation don't panic
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Mar 2023.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Tell me about your self Add Answer
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
-
I applied via Walk-in and was interviewed before Oct 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
2
HR Round (3 Questions)
- Q1. Self introduction Add Answer
- Q2. Communication skill Add Answer
- Q3. Grooming, behaviour, smile and petience Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Keep smiling and tell them to do smart work
Fakku M
I applied via Naukri.com and was interviewed before Jun 2021.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Avoid using too much corporate jargon in your CV. Sometimes keeping things simple will get your job done.
View all tips
2
Aptitude Test Round
3
Case Study Round
How to solve custemer problem in store
Interview Preparation Tips
Interview preparation tips for other job seekers - Iam graduate in Karnatak university darawad
J. C. Penney Interview FAQs
How many rounds are there in J. C. Penney Customer Service Associate interview for experienced candidates?
J. C. Penney interview process for experienced candidates usually has 1 rounds. The most common rounds in the J. C. Penney interview process for experienced candidates are HR.
Tell us how to improve this page.
J. C. Penney Interviews By Designations
- J. C. Penney Data Analyst Interview Questions
- J. C. Penney Scrum Master Interview Questions
- J. C. Penney Senior Engineer Interview Questions
- J. C. Penney Assistant Merchandiser Interview Questions
- J. C. Penney Business Analyst Interview Questions
- J. C. Penney Customer Service Associate Interview Questions
- J. C. Penney Lead Engineer Interview Questions
- J. C. Penney PQC Auditor Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Customer Support Associate Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Customer Service Representative Interview Questions
- Show more
People are getting interviews through
based on 1 J. C. Penney interview
Job Portal
100%
Low
Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
Customer Service Associate Interview Questions from Similar Companies
|
L2 Engineer
72
salaries
|  ₹8.3 L/yr - ₹17.3 L/yr |
|
Analyst
63
salaries
| ₹4.3 L/yr - ₹12.6 L/yr |
|
Senior Engineer
53
salaries
| ₹11.5 L/yr - ₹26.5 L/yr |
|
Senior Analyst
52
salaries
| ₹6.6 L/yr - ₹21.5 L/yr |
|
Lead Engineer
51
salaries
| ₹21 L/yr - ₹38.2 L/yr |
Explore more salaries
Compare J. C. Penney with
Walmart
Compare
Target
Compare
Macy's
Compare
Kohl's
Compare
Calculate your in-hand salary
Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and
get your in-hand salary
Did you find this page helpful?
Yes No
- Home >
- Interviews >
- J. C. Penney Interview Questions >
- J. C. Penney Customer Service Associate Interview Questions for Experienced
Share an Interview