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WHSmith Interview Questions, Process, and Tips
Top WHSmith Interview Questions and Answers
- Q1. What the difference between online marketing and offline marketing?asked in Customer Service Associate interview
- Q2. What is modern and traditional marketing?asked in Customer Service Associate interview
- Q3. What is sales?asked in Customer Service Associate interview
WHSmith Interview Experiences
3 interviews found
Anonymous
Selected
I applied via Walk-in and was interviewed in Apr 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Self introduction
- Ans. As per person wise self intro
- Q2. Do you know about the wh smith company ?
- Ans. WHSmith, is a British retailer, with headquarters in Swindon, England, which operates a chain of high street, railway station, airport, port, hospital and motorway service station shops selling books, stationery, magazines, journey solution, confectionery ,drinks ,Gifts, these are the major categories .
- Q3. You Are comfortable with all shifs ?
Interview Preparation Tips
Customer Service Associate Interview Questions asked at other Companies
I applied via Walk-in and was interviewed before Sep 2019. There was 1 interview round.
Interview Questionnaire
9 Questions
- Q1. Tell me something about yourself?
- Q2. What is marketing.?
- Ans.
Marketing is the process of promoting and selling products or services to customers.
Marketing involves identifying customer needs and wants
Creating products or services that meet those needs and wants
Promoting and advertising those products or services
Selling those products or services to customers
Building and maintaining relationships with customers
Examples include TV commercials, social media ads, email marketing, an
- Q3. What the difference between online marketing and offline marketing?
- Ans.
Online marketing refers to promoting products or services through digital channels, while offline marketing involves traditional methods.
Online marketing utilizes internet-based platforms such as websites, social media, and email marketing.
Offline marketing includes tactics like print advertisements, billboards, and direct mail.
Online marketing allows for precise targeting, real-time analytics, and personalized communi...
- Q4. What is modern and traditional marketing?
- Ans.
Modern marketing involves digital channels and personalized communication, while traditional marketing relies on mass media and print ads.
Modern marketing uses social media, email marketing, and targeted advertising
Traditional marketing includes TV commercials, billboards, and print ads
Modern marketing focuses on building relationships with customers
Traditional marketing aims to reach a large audience
Modern marketing i...
- Q5. What is sales?
- Ans.
Sales is the process of persuading a potential customer to purchase a product or service.
Sales involves identifying customer needs and offering solutions
It requires effective communication and negotiation skills
Sales can be done through various channels such as in-person, online, or over the phone
Examples of sales include selling cars, insurance policies, or software subscriptions
- Q6. How many members in your family?
- Q7. What does your father do?
- Q8. Why you choose retail?
- Q9. It's a standing job can you do it ?
Interview Preparation Tips
Customer Service Associate Interview Questions asked at other Companies
Interview Questionnaire
1 Question
- Q1. Mostly personal information and history
Interview Preparation Tips
Experience: I just gave all my personal detail, nothing else
Tips: be calm and relax during interview
Round: Test
Experience: Firstly they introduced all their information and then they put questions , simple
Duration: 1 hour
Total Questions: 20
College Name: Punjab technical university
Customer Support Associate Interview Questions asked at other Companies
Top trending discussions
Interview questions from similar companies
Selected
I was interviewed in Jan 2025.
(2 Questions)
- Q1. Sales executive
- Q2. How much salary
(2 Questions)
- Q1. Always set ur Goals and target
- Q2. Focus in your work and marketing on your job profile
(1 Question)
- Q1. Discipline in work's
(1 Question)
- Q1. Motivational sales arena
Interview Preparation Tips
Thanks Sir
Assistant Manager Interview Questions & Answers
Walmart
Karisma jeanette singh
posted on 27 Jan 2025
I was interviewed in Dec 2024.
(3 Questions)
- Q1. Can you tell me about yourself?
- Q2. How would you conduct a mock feedback session with a high-performing team member who doesn’t sit with his team leader neither with his team. Instead sits alone in a corner. When asked he tells that he don...
- Q3. What do you understand by the term Customer Relationship Management (CRM)?
Interview Preparation Tips
In the aptitude test we have mental ability, general knowledge, communication,etc
(5 Questions)
- Q1. Self/family introduction
- Q2. Related to internship/ communication
- Q3. About Languages
- Q4. About Locations
- Q5. About MBA topics
Basavaraj C kori
(1 Question)
- Q1. Basic questions
(1 Question)
- Q1. In depth technical questions
(1 Question)
- Q1. Mangerial round
(1 Question)
- Q1. Director round from india
(1 Question)
- Q1. Salary discussion
Selected
I applied via Job Portal and was interviewed in Oct 2024. There were 2 interview rounds.
(6 Questions)
- Q1. Name and personal details
- Q2. Working experience and job natural
- Q3. Working Timing and hours
- Q4. Salary packages and years leaves
- Q5. Food and Stay details
- Q6. Over time duty hours
Its amazing and proper working naturally
Team Leader (Technical) Interview Questions & Answers
Alghanim Industries
SACHIN JIYALAL RAJAK
posted on 31 Jan 2025
(2 Questions)
- Q1. No questions not increment
- Q2. No Internet
Not interested too code
(2 Questions)
- Q1. Nothing to worry
- Q2. Be great
Technical Associate Interview Questions & Answers
Sears Holdings
Pranay Jadhav
posted on 11 Nov 2024
Basic apti questions
(2 Questions)
- Q1. What is javascript
- Ans.
JavaScript is a high-level, interpreted programming language used for creating interactive websites.
JavaScript is commonly used for client-side web development.
It can be used to create dynamic and interactive elements on web pages.
JavaScript can also be used for server-side development with Node.js.
Examples include form validation, interactive maps, and dynamic content loading.
- Q2. Why scss over css
- Ans.
SCSS offers more features and flexibility compared to CSS.
SCSS allows for variables, nesting, and mixins which make code more organized and maintainable.
SCSS supports mathematical operations, making it easier to create responsive designs.
SCSS can be compiled into regular CSS, so it is compatible with existing workflows and tools.
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WHSmith Interview Process
based on 2 interviews
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