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WHSmith Customer Support Associate Interview Questions and Answers

Updated 4 Nov 2017

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Customer Support Associate Interview Questions

user image Sunny Rajput

posted on 4 Nov 2017

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Round: HR Interview
Experience: I just gave all my personal detail, nothing else
Tips: be calm and relax during interview

Round: Test
Experience: Firstly they introduced all their information and then they put questions , simple
Duration: 1 hour
Total Questions: 20

College Name: Punjab technical university

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Group Discussion Round

One should talk on the given topic for a minute

2

Aptitude Test Round

Checking on your English grammatical knowledge, your fluency(ability) to communicate in English by repeating the audio clip, behavioral assessment.

3

HR Round (2 Questions)

  • Q1. Salary expectation
  • Q2. Shift timing and experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Should act fast and complete the assessment within the given time frame
Interview experience
4
 Good
Difficulty level
 Hard
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Apr 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (1 Question)

  • Q1. When are those who work part time made full time?
3

One-on-one Round (1 Question)

  • Q1. How many months does it take to do part time and later full time

Interview Preparation Tips

Interview preparation tips for other job seekers - It doesn't require any skill just pass twelfth
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via LinkedIn and was interviewed in Jul 2024.

1 Interview Round

1

HR Round (3 Questions)

  • Q1. Tell me your strengths, and would your previous colleagues agree?
  • Q2. Tell me about yourself
  • Q3. Tell me about your previous experience
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 -

I applied via Walk-in and was interviewed in Mar 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. About yourself basic question
  • Q2. About family about education qualfcation

Interview Preparation Tips

Interview preparation tips for other job seekers - work environment is better interview is so simple you can work in dmart ppart time job
Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 No response

I applied via Walk-in and was interviewed in Oct 2023.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. What is your 1st priority

Interview Preparation Tips

Topics to prepare for Landmark Group Customer Service Executive interview:
  • Employee Relations
  • Employee Engagement
  • Employee Grievances
Interview preparation tips for other job seekers - My total experience is bad for landmark jeep
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Group Discussion Round

Trending and agencies limited is engaged in trending share and securities business

3

Coding Test Round

Here is the details demo about how to attempt online coding in c, c++... Be show details of the exam name , programing exam name

Interview Preparation Tips

Interview preparation tips for other job seekers - Latest company results and top gainers, more stock information
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Oct 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. My name, my place.
  • Q2. Why I was interested in the company.

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to get job, If your English is good
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Group Discussion Round

One should talk on the given topic for a minute

2

Aptitude Test Round

Checking on your English grammatical knowledge, your fluency(ability) to communicate in English by repeating the audio clip, behavioral assessment.

3

HR Round (2 Questions)

  • Q1. Salary expectation
  • Q2. Shift timing and experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Should act fast and complete the assessment within the given time frame

I applied via Referral and was interviewed in Jun 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (2 Questions)

  • Q1. Qualification and job experience.
  • Q2. What Knowledge about this job profile.

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your best and got selection. Nothing can be easy. And never give up.

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