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Reliance Retail Customer Support Associate Interview Questions and Answers

Updated 30 Oct 2023

Reliance Retail Customer Support Associate Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. When are those who work part time made full time?
Round 3 - One-on-one 

(1 Question)

  • Q1. How many months does it take to do part time and later full time

Interview Preparation Tips

Interview preparation tips for other job seekers - It doesn't require any skill just pass twelfth

I applied via Referral and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Qualification and job experience.
  • Q2. What Knowledge about this job profile.

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your best and got selection. Nothing can be easy. And never give up.

Customer Support Associate Interview Questions Asked at Other Companies

Q1. How can you tackle your customer in real time scenario?
Q2. How would you handle an irated CX and what is the meaning of emot ... read more
asked in Accenture
Q3. What basic troubleshooting will you try if you are facing issues ... read more
Q4. How would you handle an angry customer?
asked in Accenture
Q5. What is safe made available in Android devices, how does it work?

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
Selected Selected

I appeared for an interview before Apr 2023.

Round 1 - One-on-one 

(1 Question)

  • Q1. Sales and marketing

I applied via Approached by Company and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Sales skills. VM merchandise. Team leading .BH work
  • Q2. Costumer service associate
  • Q3. Team leading and floor management
  • Q4. Customer handling anything ECU to sop
  • Q5. Weak end staff management

Interview Preparation Tips

Interview preparation tips for other job seekers - Om prakash Nayak
I am working now Reliance Trend Bhadrak Pepe jeans brand
+3yer working experience
+1yer experience in men's casual wear (Pepe jeans) brand Bhadak
+1yer experience Reliance Trend Bhadrak
+1yer experience in western wear (lee Cooper) brand bhuneshwar
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-

I appeared for an interview before Nov 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Maths and general knowledge

Round 3 - Aptitude Test 

Behaviour and confidence level is checked

Round 4 - One-on-one 

(1 Question)

  • Q1. In this Round they judge seriousness for job by offering less salary

Interview Preparation Tips

Interview preparation tips for other job seekers - For New job at begining for an experience and enhance skill its good
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About yourself basic question
  • Q2. About family about education qualfcation

Interview Preparation Tips

Interview preparation tips for other job seekers - work environment is better interview is so simple you can work in dmart ppart time job

Interview Questionnaire 

1 Question

  • Q1. Describe about bangalore
  • Ans. 

    Bangalore is a bustling city in southern India known for its IT industry and pleasant climate.

    • Known as the Silicon Valley of India

    • Home to numerous IT companies such as Infosys, Wipro, and TCS

    • Famous for its gardens and parks, including Lalbagh and Cubbon Park

    • Has a rich cultural heritage, with landmarks such as the Bangalore Palace and Tipu Sultan's Summer Palace

    • Renowned for its food, with local specialties such as masal

  • Answered by AI

Associate Interview Questions & Answers

Walmart user image amruta tabhane

posted on 7 May 2022

I applied via Walk-in and was interviewed before May 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Firstly our intro like personal information ,Education regarding questions..then the ask this your first job or experience..regarding any other job perferd then they will see your physical strength are you...
  • Ans. Same as per the ask questions..
  • Answered by amruta tabhane

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best everyone for your job interview..get more experience more working knowledge..very well thankyou..

Interview Questionnaire 

8 Questions

  • Q1. Data entri work
  • Q2. Work for Home
  • Q3. Ms office.ms word.ms Exell
  • Q4. Eny business development
  • Q5. Software skills
  • Q6. How to work
  • Q7. Iam fresher
  • Q8.  BPO course

Interview Preparation Tips

Interview preparation tips for other job seekers - I do hereby declare that the above mentioned information is true correct and complete to the best of my knowledge and belief
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Data explain about yourself
  • Ans. 

    I am a highly motivated and detail-oriented individual with a strong background in data analysis and problem-solving.

    • Proficient in data manipulation and analysis using tools like Excel, SQL, and Python.

    • Experienced in conducting statistical analysis and creating data visualizations.

    • Strong problem-solving skills with the ability to identify patterns and trends in data.

    • Excellent communication skills, both written and verb...

  • Answered by AI
  • Q2. Explain About yourself
  • Ans. 

    I am a highly motivated and detail-oriented individual with a strong background in finance and accounting.

    • Bachelor's degree in Finance

    • 3 years of experience in financial analysis

    • Proficient in financial modeling and forecasting

    • Strong analytical and problem-solving skills

    • Excellent communication and interpersonal skills

  • Answered by AI
  • Q3. Explain knowledge and skills
  • Ans. 

    Knowledge and skills refer to the understanding and abilities that an individual possesses.

    • Knowledge is the theoretical understanding of a subject or topic.

    • Skills are the practical abilities to perform tasks or apply knowledge.

    • Knowledge can be acquired through education, training, or experience.

    • Skills are developed through practice and hands-on experience.

    • Examples of knowledge include understanding of programming langu...

  • Answered by AI
  • Q4. Explain about qualification
  • Ans. 

    Qualification refers to the education, skills, and experience required for a particular job or role.

    • Qualification includes academic degrees, certifications, and relevant work experience.

    • It demonstrates the candidate's knowledge, expertise, and ability to perform the job.

    • Examples of qualifications can be a Bachelor's degree in Computer Science, a certification in project management, or 5 years of experience in marketing...

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Knowledge about vacancy requirements

Interview Preparation Tips

Interview preparation tips for other job seekers - Come in formal dress and proper grooming and not nervous

Reliance Retail Interview FAQs

How many rounds are there in Reliance Retail Customer Support Associate interview?
Reliance Retail interview process usually has 2-3 rounds. The most common rounds in the Reliance Retail interview process are Resume Shortlist, One-on-one Round and HR.
How to prepare for Reliance Retail Customer Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Reliance Retail. The most common topics and skills that interviewers at Reliance Retail expect are Customer Service, customer support, Customer Satisfaction, Sales and Communication Skills.

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Reliance Retail Customer Support Associate Interview Process

based on 7 interviews

Interview experience

4.7
  
Excellent
View more

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Reliance Retail Customer Support Associate Salary
based on 35 salaries
₹0.8 L/yr - ₹5 L/yr
32% less than the average Customer Support Associate Salary in India
View more details

Reliance Retail Customer Support Associate Reviews and Ratings

based on 43 reviews

3.8/5

Rating in categories

3.6

Skill development

3.8

Work-life balance

3.4

Salary

3.7

Job security

3.7

Company culture

3.2

Promotions

3.2

Work satisfaction

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