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ITC Infotech Technical Support Engineer Interview Questions and Answers for Experienced

Updated 13 Oct 2023

1 interview found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Oct 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (5 Questions)

  • Q1. Tell me about yourself?
  • Q2. What was your major setback and what did you learn from it?
  • Q3. I can see a list of projects mentioned so can you explain about what was your roles,responsibilities and contribution on those projects?
  • Q4. Questions on Office365
  • Q5. Questions on Software Testing

Interview Preparation Tips

Topics to prepare for ITC Infotech Technical Support Engineer interview:
  • Office365
  • SCCM
Interview preparation tips for other job seekers - Be confident, Don't panic and blabber,Get your basics strong and different way of answering .

Interview questions from similar companies

Interview experience
2
 Poor
Difficulty level
 Hard
Duration
 -
Result
 No response

I applied via Naukri.com and was interviewed in Mar 2024.

1 Interview Round

1

Technical Round (1 Question)

  • Q1. Write a code of hashmaps in Java while screen share

Skills evaluated in this interview

Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
 No response

1 Interview Round

1

Technical Round (1 Question)

  • Q1. Linux based and scripting SQL query
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (1 Question)

  • Q1. KNOW ALL aboyt linux and database
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Ask about the educational background
2

Aptitude Test Round

It was around 60 mins and very easy question

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (2 Questions)

  • Q1. Protocol, HTTP, SMTP,
  • Q2. Types of protocols, TCP, IP
3

Technical Round (1 Question)

  • Q1. Dns, tracert , Layer

Skills evaluated in this interview

Technical Support Engineer Interview Questions

UST user image Rakesh Kumar Gorai

posted on 8 Mar 2023

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Technical Round (2 Questions)

  • Q1. What is Dot Net Framework
  • Q2. Advantages of Dot Net Core

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be Technically sound and must have great communication skills

I applied via Recruitment Consultant and was interviewed in Sep 2020.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be aware if employment is on contract basis with Persistent. Even if the contract is for fixed term they can remove you any time depending on the project success or failure.

Interview Questions

  • Q1. If laptop is not working and customer shouted on you what will be your fist step View Answers (2)
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 -

I applied via Recruitment Consulltant and was interviewed in Jan 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Group Discussion Round

You will be given 5 topics and a minute to talk on one of the topic you feel comfortable about for around 2-3 mins.

Eg : Impact of social media on youth, Stress management, Indian and western culture etc.

This is just to assess your communication skills.
Upon sucessful shortlisting you will move further further for Technical round.

3

Technical Round (8 Questions)

  • Q1. What is VPN? How to connect to VPN?
  • Q2. Questions about Microsoft office suite. How to reinstall MS Office?
  • Q3. What to do if an email is stuck in outbox in Outlook?
  • Q4. What to do if a word file is not opening?
  • Q5. How to check if webcam is working or not?
  • Q6. How to reinstall drivers for any hardware?
  • Q7. Different ways to repair MS Office suite?
  • Q8. What technically was your job role in your previous Organization?
4

HR Round (4 Questions)

  • Q1. Tell me about yourself
  • Q2. Previous experience and job role
  • Q3. What is your salary expectations
  • Q4. Are you willing to work in shifts

Interview Preparation Tips

Interview preparation tips for other job seekers - All lies in your communication. Just make sure you speak as if you are talking to someone you know. Do not panic and blabber. If you dont know anything just tell them you do not have much expertise on that domain and will catch up if proper training is facilitated for the same.

Skills evaluated in this interview

ITC Infotech Interview FAQs

How many rounds are there in ITC Infotech Technical Support Engineer interview for experienced candidates?
ITC Infotech interview process for experienced candidates usually has 2 rounds. The most common rounds in the ITC Infotech interview process for experienced candidates are Resume Shortlist and One-on-one Round.
How to prepare for ITC Infotech Technical Support Engineer interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ITC Infotech . The most common topics and skills that interviewers at ITC Infotech expect are Service Desk, Technical Support, IT Helpdesk, Troubleshooting and Active Directory.
What are the top questions asked in ITC Infotech Technical Support Engineer interview for experienced candidates?

Some of the top questions asked at the ITC Infotech Technical Support Engineer interview for experienced candidates -

  1. Questions on Office...read more
  2. Questions on Software Test...read more
  3. System bootup iss...read more

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ITC Infotech Technical Support Engineer Salary
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₹2.5 L/yr - ₹8.8 L/yr
6% more than the average Technical Support Engineer Salary in India
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ITC Infotech Technical Support Engineer Reviews and Ratings

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4.2/5

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3.9

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3.9

Work-Life balance

4.2

Salary & Benefits

4.1

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3.4

Company culture

3.6

Promotions/Appraisal

3.9

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