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iQor Global Services Collection Agent Interview Questions and Answers for Experienced

Updated 24 Jun 2024

iQor Global Services Collection Agent Interview Experiences for Experienced

1 interview found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Job roles and responsibilities of last job
  • Q2. What is your strengths and weaknesses

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Interview questions from similar companies

I applied via Referral and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Direct walkin interview.... Gave a basic Amcat test with easy questions related to english and math.... After that u will have typing test to check ur speed and accuracy... Practice it well to pass...After...

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and make them understand that u really want this job by NOT telling it at the same time... and be patient between the rounds, they check ur patience and intenrionally delay the rounds just to check if u really want the job....

Associate Interview Questions & Answers

WNS user image Anonymous

posted on 14 Jul 2021

I applied via LinkedIn and was interviewed before Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is companies future goals?

Interview Preparation Tips

Interview preparation tips for other job seekers - Grow with company

I applied via Naukri.com and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. I am Hemant Gulhane completed Graduation from Sinhgad Institute of Technology and working with WNS GLOBAL SERVICES PRIVATE LIMITED from last 4 year.
  • Answered Anonymously
  • Q2. What are your Strength
  • Ans. I am more focused on the assigned work and complete it within Timeline.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Good to share Details of Interview and get the ambition Box review.

Associate Interview Questions & Answers

WNS user image Anonymous

posted on 31 Jul 2021

I applied via Walk-in and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Knowledge of Shipping and Logistics.
  • Q2. Knowledge of Bill of lading and documentation.
  • Q3. Why do you want to work in Shipping logistics department.
  • Ans. 

    I am passionate about the logistics industry and believe that shipping logistics is a crucial aspect of global trade.

    • I have a strong interest in supply chain management and enjoy finding solutions to complex logistical challenges.

    • I am excited about the opportunity to work in a fast-paced environment where I can learn and grow my skills.

    • I believe that shipping logistics plays a critical role in ensuring that goods are d...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to be fluent in English.
Confident while reverting to the questions.

I applied via Referral and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Process related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - it's good

Interview Questionnaire 

1 Question

  • Q1. How to crack Interviews?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident of what you are saying even if it wrong you have to be confident on your words

I applied via Naukri.com and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Tell me something about your self.
  • Q2. What are your plans for next 5 years?
  • Q3. How long do you stick with job?
  • Q4. What will you do if you failed in job task?
  • Q5. What are strength and weakness?
  • Q6. What is customers service and how it can be improved?
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after a purchase.

    • Listen actively to customers and address their concerns promptly

    • Provide personalized and empathetic service

    • Offer multiple channels for customer support (e.g. phone, email, chat)

    • Train employees to handle difficult situations and provide solutions

    • Collect feedback and use it to improve service

    • Create a customer-centric

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - You need think calm and answer patiently.

I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How you can do sales
  • Ans. 

    To do sales effectively, you need to understand your product, build relationships, communicate persuasively, and follow up consistently.

    • Understand your product: Know the features, benefits, and unique selling points of what you're selling.

    • Build relationships: Establish trust and rapport with potential customers by listening, empathizing, and addressing their needs.

    • Communicate persuasively: Clearly articulate how your p...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview wanted to test both my knowledge and communication skill

I applied via Recruitment Consultant and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Previous work experience and educational qualifications.
  • Q2. About hobbies

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident while answering questions. Don't think too much.

iQor Global Services Interview FAQs

How many rounds are there in iQor Global Services Collection Agent interview for experienced candidates?
iQor Global Services interview process for experienced candidates usually has 1 rounds. The most common rounds in the iQor Global Services interview process for experienced candidates are HR.
How to prepare for iQor Global Services Collection Agent interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iQor Global Services. The most common topics and skills that interviewers at iQor Global Services expect are International Voice Process, US Process, international bpo, international call center and Collections.

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iQor Global Services Collection Agent Interview Process for Experienced

based on 1 interview

Interview experience

3
  
Average
View more
Join iQor Global Services Delivering an outstanding omnichannel customer experience.

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iQor Global Services Collection Agent Salary
based on 16 salaries
₹2.8 L/yr - ₹4.3 L/yr
48% more than the average Collection Agent Salary in India
View more details

iQor Global Services Collection Agent Reviews and Ratings

based on 10 reviews

4.4/5

Rating in categories

3.9

Skill development

4.5

Work-life balance

3.9

Salary

3.9

Job security

4.6

Company culture

3.0

Promotions

4.2

Work satisfaction

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