Invisia BPO Solutions Interview Questions and Answers

Securing a web application involves implementing various security measures to protect against threats and vulnerabilities.

• Use HTTPS to encrypt data transmitted between the client and server

• Implement input validation to prevent SQL injection and cross-site scripting attacks

• Use secure authentication methods like OAuth or JWT tokens

• Regularly update and patch software to fix security vulnerabilities

• Implement proper access

Use indexing, optimize queries, limit data retrieval, use caching, and consider sharding.

• Utilize indexing to improve query performance

• Optimize queries to reduce load on the database

• Limit data retrieval by using pagination or filtering

• Implement caching to store frequently accessed data

• Consider sharding to distribute data across multiple servers

BPO stands for Business Process Outsourcing, where companies outsource non-core business functions to third-party service providers.

• BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or back-office operations.

• It helps companies focus on their core competencies while reducing costs and improving efficiency.

• BPO services can be onshor...read more

Yes, I am confident in my ability to reach in time for any customer care related issues.

• I am well-organized and prioritize tasks effectively to ensure timely responses to customer queries.

• I have a reliable mode of transportation and can adjust my schedule if needed to meet deadlines.

• I have a track record of meeting deadlines and responding promptly to customer inquiries.

• I am committed to providing excellent customer se...read more