Insurance BPO Services Interview Questions and Answers

There are two main sections: foundation and advanced. The foundation section consists of three subsections: quantitative, reasoning, and verbal. If you pass the foundation section but do not clear the advanced section, you will be considered for either the ninja role or the digital role during the interview process. The advanced section includes advanced aptitude questions and two coding questions.

Q1. Can you provide an introduction about yourself?
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Q2. 3 to 4 questions based on database
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Q3. 2 easy coding questions
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Q4. Questions based on technology that I knew
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Q5. Situation based questions
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Q1. Match 14 characters before @ , given an url
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Q2. Match Atleast one capital, once small case, 1 digit and 1 special character using regex?
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Q3. Given a string ="This is my interview for QA engineer"; write code to give an output of each word with vowel count?
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Q4. Given a 2X2 Matrix, find the maximum diagonal sum?
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Q5. How do you find the selected option text from dropdown in selenium?
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Q6. Given a dropdown contains options with duplicates. Find those duplicates along with its occurrence/frequency?
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Q7. How do you resolve merge conflicts in git?
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Q8. How to bring specific commit changes to your branch?
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Q9. How to switch to frame and come out of it in selenium?
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Q1. Question related manufacturing domain
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Q2. What are your job responsibilities at your current company?
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Q3. Question related Erp tool
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Q1. What is the shop floor process?
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Q2. What are your job responsibilities in your current company?
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Q1. Can you provide an introduction about yourself?
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Q2. What is your experience with salary discussions and negotiations?
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I have given 4 rounds of WNS and was selected. They congratulated me for being selected and then asked me the documents. But later HR and Interviewer both stopped picking my call and then told me after 15-20 days we are putting you on hold and not proceeding with your application

Q1. Why you are taking less salary
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Q1. Why are you leaving your current job
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Q2. NA
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Q1. Why are you not satisfied by your current job
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Q1. Tell me about yourself.
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Q2. What do you know about DITA XML, which tags have you used in your documents, what are keywords, and what is DITA mapping, have you ever created graphics or illustrations, types of DITA topics, benefits of ...read more
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Q3. What do you know of Agile Methodology and Scrum?
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Q4. What do you do in case of conflict with SMEs, have you worked with any global audience, what kind of documents have you created, how do you estimate time needed for your document.
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Q5. How do you receive input, what are DDLC and SDLC, what style guides have you used for creating documents, how do you ensure accuracy in your document.
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Q6. What is design thinking, have you ever communicated with developers, what do you do when you do not have enough information but the deadline is already near?
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Q7. Have you worked with any version control systems?
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Q1. Can you begin by introducing yourself and detailing your skills?
Ans. 
I am a highly experienced professional with a strong background in leadership and management.
• Over 10 years of experience in leadership roles

• Proven track record of successfully managing teams and achieving targets

• Strong communication and interpersonal skills

• Expertise in strategic planning and decision-making

• MBA in Business Administration from a reputable university
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Q2. What is your impression of behavior and appearance during the interview?
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The candidate exhibited professional behavior and had a neat appearance during the interview.
• The candidate arrived on time for the interview

• They maintained good eye contact and actively listened

• Their attire was appropriate for the position they were applying for

• They spoke clearly and confidently

• Overall, the candidate presented themselves well
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Why do you work for our company, and how do you assess personality?

Initiate a group discussion and evaluate listening skills.

Begin the coding test and assess your mental strength.

Begin the assignment and provide details about your experience with Staranth.

Start the aptitude test and check the language.

Q1. What can you tell me about yourself?
Ans. 
I am a dedicated and experienced professional with a strong background in leadership and management.
• Over 10 years of experience in leadership roles

• Proven track record of successfully managing teams and achieving targets

• Strong communication and interpersonal skills

• Passionate about driving growth and development
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Q2. What skills and behaviors do you consider essential for success in this role?
Ans. 
Essential skills and behaviors for success in the role of Center Head include leadership, communication, problem-solving, and strategic planning.
• Strong leadership skills to effectively manage and motivate a team

• Excellent communication skills to interact with staff, clients, and stakeholders

• Effective problem-solving abilities to address challenges and make decisions

• Strategic planning skills to set goals and drive the ce
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Q1. What do you think about our company?
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I think your company is a leader in the industry with a strong reputation for innovation and quality.
• Your company has a proven track record of success in the market.

• I admire the company's commitment to excellence and customer satisfaction.

• The company's culture of collaboration and teamwork is impressive.

• I appreciate the company's focus on continuous improvement and growth.

• The company's values align with my own professi
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Q2. What can you tell me about the goals of our company?
Ans. 
The goals of our company are to provide high-quality services, exceed customer expectations, and maintain a strong market presence.
• Deliver high-quality services to customers

• Exceed customer expectations through exceptional service

• Maintain a strong market presence through innovation and competitive pricing
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Q1. What do you think about our company
Ans. 
I think your company is a leader in the industry with a strong reputation for innovation and quality.
• Your company has a proven track record of success in the market.

• I admire the company's commitment to excellence and customer satisfaction.

• The company's values align with my own professional beliefs and goals.
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Q2. What actions do you take to promote the growth of our company?
Ans. 
I promote company growth through strategic planning, employee development, and fostering a positive work culture.
• Developing and implementing strategic plans to expand market reach

• Investing in employee training and development to enhance skills and productivity

• Creating a positive work environment to boost employee morale and retention

• Collaborating with other departments to identify growth opportunities

• Utilizing data ana
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Q1. Can you describe your current roles and responsibilities?
Ans. 
I am currently responsible for leading a team of data scientists, developing and implementing data-driven strategies, and ensuring the quality and accuracy of data analysis.
• Leading a team of data scientists

• Developing and implementing data-driven strategies

• Ensuring quality and accuracy of data analysis
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Q2. What are the technical details of one of your projects?
Ans. 
Developed a predictive model for customer churn using machine learning algorithms.
• Used Python for data preprocessing and model building

• Applied techniques like feature engineering and hyperparameter tuning

• Evaluated model performance using metrics like accuracy, precision, and recall
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Q1. What is the loss function used in XGBoost?
Ans. 
The loss function used in XGBoost is typically the gradient boosting algorithm.
• XGBoost uses the gradient boosting algorithm to minimize the loss function

• Common loss functions include regression loss functions like squared error and logistic loss for classification

• Users can also define custom loss functions in XGBoost
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Q2. Logical puzzle question
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Q1. What are your professional aspirations?
Ans. 
My professional aspiration is to lead a team of data scientists to drive impactful insights and innovations.
• Lead a team of data scientists to tackle complex problems

• Drive impactful insights and innovations through data analysis

• Continuously learn and stay updated on the latest trends in data science

• Collaborate with cross-functional teams to implement data-driven solutions
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Q2. Puzzle question
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Q3. Mathematical series question
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Q1. What is the reason for leaving your current organization?
Ans. 
Seeking new challenges and growth opportunities in a more innovative environment.
• Desire for new challenges and growth opportunities

• Seeking a more innovative work environment

• Looking to expand skill set and knowledge in data science
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Q2. What are your reasons for wanting to join IDFC?
Ans. 
I am excited about the opportunity to contribute my data science skills to IDFC's innovative projects and make a meaningful impact.
• Excited about contributing data science skills to innovative projects at IDFC

• Opportunity to make a meaningful impact through data-driven solutions

• Interested in working with a reputable organization like IDFC
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Q3. What are your strengths and weaknesses?
Ans. 
My strengths include strong analytical skills and attention to detail. My weaknesses include a tendency to overthink and difficulty delegating tasks.
• Strengths: strong analytical skills

• Strengths: attention to detail

• Weaknesses: tendency to overthink

• Weaknesses: difficulty delegating tasks
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Aptitude test contains Logical Reasoning Questions, Analytical Skills questions, and some general Questions, there are no coding questions for it

Q1. First Question is to introduce yourself
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Q2. Want to explain me my data science project I explained it in good way
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Q3. Gave some scenario that how your project will work for these secnarios
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Q4. Asks me about the polymorphism and its example
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Q5. Asks about my family background
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Q6. Asks whether I am able to relocate
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