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Infotech Telecaller Interview Questions and Answers

Updated 2 Feb 2024

Infotech Telecaller Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Demo 

(2 Questions)

  • Q1. What do you know about the company ?
  • Q2. Do you have any knowledge about the role?

Interview Preparation Tips

Interview preparation tips for other job seekers - just think of your interviewer as a friend so you can control your nervousness

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Tell about ur self.?
  • Ans. 

    I am a dedicated and enthusiastic individual with excellent communication skills and a passion for helping others.

    • Experienced in customer service and sales

    • Strong communication skills

    • Ability to work well under pressure

    • Passionate about providing excellent service to customers

  • Answered by AI
  • Q2. What is your roll and responsibility.?
  • Ans. 

    As a Telecaller, my role is to make outbound calls to potential customers, promote products or services, and generate leads for the sales team.

    • Making outbound calls to potential customers

    • Promoting products or services

    • Generating leads for the sales team

    • Handling customer inquiries and resolving issues

    • Maintaining call records and updating customer information

  • Answered by AI
  • Q3. Why i should hire you.?
  • Ans. 

    I am a dedicated and experienced telecaller with excellent communication skills and a proven track record of achieving sales targets.

    • I have a strong background in sales and customer service.

    • I am highly motivated and have a positive attitude towards achieving goals.

    • I have excellent communication skills and can effectively engage with customers over the phone.

    • I have a proven track record of meeting and exceeding sales ta

  • Answered by AI
Round 2 - Group Discussion 

Explained about package and can facility

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Telecaller interview:
  • Management
Interview preparation tips for other job seekers - Prepare good towards interview
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Newspaper Ad and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Very slow process no proper informations given

Round 2 - One-on-one 

(4 Questions)

  • Q1. Interview starts in morning 10'O clock ends with night 8'O clock
  • Q2. Self introduction
  • Q3. How was the Day?
  • Q4. Ok wait for 5 mins.I'will Call you.

I applied via Naukri.com and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Give a detail of your best day A rainy day with beautiful dreams
Round 3 - HR 

(1 Question)

  • Q1. Chatting capabilities Able to answer in english properly

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Telecaller interview:
  • Good communication
Interview preparation tips for other job seekers - Love your job and work with confidence. Work hard. Be kind and sincere. Love everyone.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Tell about ur self.?
  • Ans. 

    I am a dedicated and enthusiastic individual with excellent communication skills and a passion for helping others.

    • Experienced in customer service and sales

    • Strong communication skills

    • Ability to work well under pressure

    • Passionate about providing excellent service to customers

  • Answered by AI
  • Q2. What is your roll and responsibility.?
  • Ans. 

    As a Telecaller, my role is to make outbound calls to potential customers, promote products or services, and generate leads for the sales team.

    • Making outbound calls to potential customers

    • Promoting products or services

    • Generating leads for the sales team

    • Handling customer inquiries and resolving issues

    • Maintaining call records and updating customer information

  • Answered by AI
  • Q3. Why i should hire you.?
  • Ans. 

    I am a dedicated and experienced telecaller with excellent communication skills and a proven track record of achieving sales targets.

    • I have a strong background in sales and customer service.

    • I am highly motivated and have a positive attitude towards achieving goals.

    • I have excellent communication skills and can effectively engage with customers over the phone.

    • I have a proven track record of meeting and exceeding sales ta

  • Answered by AI
Round 2 - Group Discussion 

Explained about package and can facility

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Telecaller interview:
  • Management
Interview preparation tips for other job seekers - Prepare good towards interview
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Newspaper Ad and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Very slow process no proper informations given

Round 2 - One-on-one 

(4 Questions)

  • Q1. Interview starts in morning 10'O clock ends with night 8'O clock
  • Q2. Self introduction
  • Q3. How was the Day?
  • Q4. Ok wait for 5 mins.I'will Call you.

I applied via Walk-in

Round 1 - Group Discussion 

Knowledge interacting

Round 2 - Aptitude Test 

Communication skills

Round 3 - HR 

(3 Questions)

  • Q1. Self introduction,eye contact
  • Q2. Group interaction strength and weakness
  • Ans. 

    My strength in group interaction is my ability to listen actively and contribute constructively. My weakness is sometimes being too passive.

    • Strength: Active listening and constructive contribution

    • Strength: Ability to work collaboratively towards a common goal

    • Weakness: Tendency to be too passive at times

    • Weakness: Difficulty in asserting myself in a group setting

  • Answered by AI
  • Q3. Ambition in life goal

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep confidence have forward looking have technical mind

I applied via Naukri.com and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Give a detail of your best day A rainy day with beautiful dreams
Round 3 - HR 

(1 Question)

  • Q1. Chatting capabilities Able to answer in english properly

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Telecaller interview:
  • Good communication
Interview preparation tips for other job seekers - Love your job and work with confidence. Work hard. Be kind and sincere. Love everyone.

Infotech Interview FAQs

How many rounds are there in Infotech Telecaller interview?
Infotech interview process usually has 1 rounds. The most common rounds in the Infotech interview process are Demo.

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Infotech Telecaller Interview Process

based on 1 interview

Interview experience

1
  
Bad
View more

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Infotech Telecaller Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

3.0

Work-life balance

4.0

Salary

5.0

Job security

4.0

Company culture

5.0

Promotions

5.0

Work satisfaction

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