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Infosys BPM
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Infosys BPM Technical Support Associate Interview Questions and Answers
Infosys BPM Technical Support Associate Interview Experiences
1 interview found
I applied via Naukri.com and was interviewed in Mar 2022. There was 1 interview round.
(2 Questions)
- Q1. About cloud workspace
- Q2. About types of emails and types records users
Interview Preparation Tips
- Cloud workspace
Interview questions from similar companies
Technical Support Associate Interview Questions & Answers
Teleperformance
Anonymous
posted on 3 Oct 2024
I applied via Company Website and was interviewed in Sep 2024. There was 1 interview round.
(2 Questions)
- Q1. VPN , Explain in terms of IT?
- Ans.
VPN is a technology that allows secure access to a private network over a public network like the internet.
VPN stands for Virtual Private Network
It encrypts data to ensure secure communication over public networks
It allows remote users to access private network resources securely
Common types include SSL VPN, IPsec VPN, and PPTP VPN
- Q2. How to resolve the issue of a computer while turn on?
- Ans.
To resolve the issue of a computer not turning on, check power connections, troubleshoot hardware components, and perform a power cycle.
Check power connections to ensure the computer is receiving power
Troubleshoot hardware components such as the power supply, motherboard, and RAM
Perform a power cycle by unplugging the computer, holding the power button for 30 seconds, then plugging it back in and turning it on
Check for...
Interview Preparation Tips
Skills evaluated in this interview
(2 Questions)
- Q1. Basic computer knowledge
- Q2. General hardware and software
(2 Questions)
- Q1. Tell me about yourself
- Ans.
I am a dedicated and experienced Technical Support Associate with a passion for solving complex technical issues.
Over 5 years of experience in providing technical support to customers
Proficient in troubleshooting hardware and software issues
Excellent communication skills and ability to explain technical concepts to non-technical users
Certified in ITIL and CompTIA A+
Previous experience in managing a team of support tech
- Q2. Where do you stay
- Ans.
I currently stay in a rented apartment in downtown area.
I stay in a rented apartment
Located in downtown area
Close to public transportation
Nearby grocery stores and restaurants
Interview Preparation Tips
Technical Support Associate Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 3 Jun 2024
I applied via Referral and was interviewed in May 2024. There were 2 interview rounds.
(1 Question)
- Q1. It's a easy writing test
Technical skill, General knowledge
Technical Support Associate Interview Questions & Answers
Conneqt Business Solutions
Anonymous
posted on 11 May 2024
Selected
I applied via Naukri.com and was interviewed before May 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Introduce yourself
- Q2. What was Experience ?
(1 Question)
- Q1. Salary excepted
Interview Preparation Tips
Technical Support Associate Interview Questions & Answers
Teleperformance
Prince Beniwal
posted on 3 Oct 2024
I applied via LinkedIn and was interviewed in Sep 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about yourself??
- Ans.
I am a dedicated and experienced technical support professional with a strong background in troubleshooting and customer service.
Over 5 years of experience in providing technical support to customers
Proficient in troubleshooting hardware and software issues
Excellent communication skills and ability to explain technical concepts to non-technical users
Certified in ITIL and CompTIA A+
Previous experience working in a fast-
- Q2. Yesterday routine???
(2 Questions)
- Q1. VPN , what is VPN ??
- Q2. About troubleshooting??
Technical Support Associate Interview Questions & Answers
Foundever
Mohammed Rayyan Masood Siddiqui
posted on 6 Oct 2021
I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.
Interview Preparation Tips
For example, Elaborate on the answer to the question so that you can make the person understand that you are aware of the question instead of just replying few words which describe the answer.
Always remember it's an interview, not the end of the world.
You either get the job or you gain knowledge for your next interview, so it's a win-win situation.
As for tips and tricks, practise speaking by yourself in front of the mirror by asking yourself questions that might pop up during the interview so that you are much more confident and can be assured.
Sleep well, eat well and just go for it, there's nothing to lose!
Hope this helps.
Good luck Seekers!
Technical Support Associate Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 15 Apr 2023
I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 4 interview rounds.
The aptitude test was pretty challenging.
(3 Questions)
- Q1. Mostly asks about yourself, your background and basic stuff about you to know you more.
- Q2. About family background
- Q3. Education and certification
(3 Questions)
- Q1. About the domain study you're applying for
- Q2. Few questions about the skills that they are looking for
- Q3. Few basic knowledge about the skills you've mentioned and they are looking for
Interview Preparation Tips
- Communication Skills
- Confidence
- constable activities
- Stability Studies
- Convincing Power
Technical Support Associate Interview Questions & Answers
Teleperformance
burugu santhosh kumar
posted on 29 Jun 2024
(2 Questions)
- Q1. Self introduction
- Q2. About different customer queries
Typing grammer coll in the blanks
(2 Questions)
- Q1. About technology
- Q2. About products and Instagram
Technical Support Associate Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 23 Apr 2024
Selected
I applied via Approached by Company and was interviewed before Apr 2023. There were 2 interview rounds.
Basic vocabulary test, typing test
(1 Question)
- Q1. BSOD, Black screen, BIOS, Troubleshooting basic laptop / Desktop / Motherboard / Graphic card issues /RAM / ROM / SSD, HDD
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based on 5 reviews
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