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Info Edge Customer Service Associate Interview Questions and Answers for Experienced

Updated 13 Jan 2022

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Customer Service Associate Interview Questions

user image Ketan Kalyandas Gandhi

posted on 13 Jan 2022

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - It has excellent service tools.

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Brief introduction
  • Q2. About customer service assignment
2

One-on-one Round (1 Question)

  • Q1. Email assessment
3

One-on-one Round (1 Question)

  • Q1. Brief details about customer services job

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Pay attention while you were interviewing with HR
2. Keep eye contact with HR while giving all details about job.

I applied via Naukri.com and was interviewed in Apr 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. About yourself and hobbies
  • Q2. Life experience, about customer service knowledge.

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice is not to join Flipkart
They say something else n will do something else

I applied via Recruitment Consultant and was interviewed in Dec 2021.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Please ask for sales and marketing peramiter.

I applied via Referral and was interviewed in Sep 2020.

4 Interview Rounds

Interview Questions

  • Q1. My working experience, salary expectations, why do i think I'll be suitable to the job View Answers (2)
  • Q2. I had 8 months of experience with Tech-mahindra, somewhere around 20-25, As I had done this type of job previously and I'm comfortable working for such environm...read more Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident even if not give your best shot don't worry about the results you'll end up fumbling. Have faith in yourself
Interview experience
1
 Bad
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 -

I applied via Walk-in and was interviewed in Nov 2023.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Previous experience
2

HR Round (1 Question)

  • Q1. Previous experience

I applied via Naukri.com and was interviewed in Jul 2021.

3 Interview Rounds

Interview Questions

  • Q1. What is the most memorable achievement of your life? View Answers (1)
  • Q2. Answer should be very clear and should be relevant to the post we are applying. For example: My answer to this question is- I have represented my college in int...read more View Answers (1)

Interview Preparation Tips

Interview preparation tips for other job seekers - Always speak point to point and every answer should be relevant to the post you are applying for. Any question asked answer it very confidently and in a professional manner

Interview Questions

Interview Questions

Interview Questions

  • Q1. Do you have any work experience? Add Answer
  • Q2. I have a 1 year work experience in an engineering company, where I worked as a design engineer Add Answer

Info Edge Interview FAQs

How to prepare for Info Edge Customer Service Associate interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Info Edge. The most common topics and skills that interviewers at Info Edge expect are CRM, Customer Relationship, Customer Retention, Customer Service and Handling Customer Queries.

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