Sammaan Capital Limited Collections Manager Interview Questions and Answers for Experienced

Q1. My job related experience realated
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Q1. What is the NPA bucket...
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NPA bucket refers to Non-Performing Assets in a collection portfolio.
• NPA bucket is a category of loans or debts that are not being repaid by the borrower.

• These assets are considered non-performing when the borrower fails to make scheduled payments for a certain period of time.

• NPA bucket is a key metric used by collections managers to track the performance of their portfolio.

• It is important for collections managers to c...read more
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Q2. NPA Bucket is starting from 90+ DPD
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NPA Bucket starting from 90+ DPD means accounts that are 90 days past due or more.
• NPA Bucket refers to accounts that have not been paid for a certain number of days, starting from 90+ DPD.

• It indicates a higher level of delinquency and risk for the lender.

• Collections Manager would need to focus on strategies to recover payments from these accounts.

• Examples: contacting the debtor, offering payment plans, or initiating le
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Q1. Paper work , verification, Discussion CTC
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Q1. Normal tell me about your self
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As call HR manager as discussed all information than training program manager

Hr manager as discussed to my previous experience above over organization

Q1. Tell me about yourself.
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Q2. My name is Yogendra Kumar Gupta: My father has died, we are three brothers sister. I am on the post of Under Supervisor of Collection Department
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Q1. Negotiation skills to resolve bucket customer
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Negotiation skills are essential to resolve bucket customers in collections.
• Listen actively to understand customer's concerns and reasons for non-payment.

• Offer flexible payment options based on customer's financial situation.

• Build rapport and trust with the customer to find a mutually beneficial solution.

• Stay calm and professional, even in difficult situations.

• Document all communication and agreements for future refere...read more
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Q2. Types of effort for solving NPA
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Efforts for solving NPA include restructuring loans, recovery through legal action, and selling off assets.
• Restructuring loans to make them more manageable for the borrower

• Recovering through legal action such as filing lawsuits or seizing collateral

• Selling off assets of the borrower to recover the outstanding amount
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Q1. CTC discussion about last company
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