Shriram Finance Collections Manager Interview Questions and Answers

Q1. Taking introduction about self and also sharing profession in details
Ans. 
Here deepak from hisar haryana 26 year old from vpo dabra village near hisar . My qualification is graduation and 5 year experience in collection hard b bucket
Answered by deepak Dabra
View 1 more answer
Q2. Taking a brief discussion in profession how to deal with customers and also teamwork
Ans. 
My post was in agency in two wheeler to 3upto 90 bucket. and after that I am working 90dpd to 450 I have rich experience for handling non starter and defaulty customer also have a good lies in legal team for repossion process and also have good communication with customer for negotiation. Now I do police complaint against don't starter and also negotiate customer to pay our rollback amount or settle the case as per org...read more
Answered by deepak Dabra
View 2 more answers

How to deal with team and customer

Q1. What are your salary expectations?
Add your answer
Q2. Share details of your previous job.
Ans. 
My overall journey is 5 years country working in a Poonwalla fincorp ltd as a senior collection executive with all KPI cracking every month
Answered by deepak Dabra
Add your answer
Q3. Why are you looking for a change?
Ans. 
I would like to change my job because I have a leadership quality and time management and also other good skills that helps the organisation to for growth
Answered by deepak Dabra
Add your answer
Q4. Where do you see yourself in 5 years?
Ans. 
In 5 years I would like to stand on the post collection manager
Answered by deepak Dabra
Add your answer
Q5. 1.My over all journey and experience was wonderfull with all colleague and seniors. Also my KPI and achievement. 2. I I have a leadership quality and also have a good strength as organisation need that's...read more
Add your answer

Q1. Share details of your previous job.
Add your answer

Q1. What is your experience with collections?
Ans. 
I have over 5 years of experience managing collections for a financial institution.
• Managed a team of collectors to ensure timely payments from delinquent accounts

• Implemented strategies to reduce outstanding balances and increase recovery rates

• Utilized software systems to track and monitor collection efforts

• Negotiated payment plans with customers to resolve outstanding debts
Answered by AI
Add your answer
Q2. Process orientation and system knowledge
Add your answer

My self and family members details General work

Q1. What is the NPA bucket...
Ans. 
NPA bucket refers to Non-Performing Assets in a collection portfolio.
• NPA bucket is a category of loans or debts that are not being repaid by the borrower.

• These assets are considered non-performing when the borrower fails to make scheduled payments for a certain period of time.

• NPA bucket is a key metric used by collections managers to track the performance of their portfolio.

• It is important for collections managers to c...read more
Answered by AI
Add your answer
Q2. NPA Bucket is starting from 90+ DPD
Ans. 
NPA Bucket starting from 90+ DPD means accounts that are 90 days past due or more.
• NPA Bucket refers to accounts that have not been paid for a certain number of days, starting from 90+ DPD.

• It indicates a higher level of delinquency and risk for the lender.

• Collections Manager would need to focus on strategies to recover payments from these accounts.

• Examples: contacting the debtor, offering payment plans, or initiating le
Answered by AI
Add your answer

Q1. Paper work , verification, Discussion CTC
Add your answer

Q1. My job related experience realated
Add your answer